Rasa | Build Trustworthy AI Agents for Real-World Use

2 min read Original article ↗

The powerful engine 

behind reliable AI agents

The Rasa Platform gives you complete control over how your AI agents reason, respond, and perform, offering a flexible development experience that fits both technical and business teams.

See what our 

customers are saying

Enterprise teams use Rasa to build and deploy high-trust AI agents that perform in production.

With Rasa, we at ERGO are completely rethinking how we build customer support experiences. It’s about developing faster and cheaper, and at scale. Rasa helps us to realize these goals.

Gregor Wiest

Head of Innovation, ERGO Group AG

Since the chatbot based on Rasa CALM can process around 50% of service desk inquiries independently, we reduced the need for human agents by approximately 30%. Thanks to the excellent backend integration capabilities of the Rasa solution, we quickly implemented the chatbot’s self-service features.

Roland Csibi

Service Hub Owner – User Support Service Hub

Our goal was to align cutting-edge AI technology with customer needs to provide seamless and innovative experiences. Partnering with Rasa allowed us to rethink how conversational AI could transform support.

Daniel Schupmann

Head of CAI/ GenAI @B2C and Digital Care Platforms/ Experience

We needed a solution that could scale with our ambitions. Rasa solves some hard problems related to conversational AI that enable us to move faster.

James Bradley

Senior Director of Data Science & Machine Learning

Built-in Voice, IVR, and 

omnichannel support

Building with high trust 

agents drives results

See how enterprise teams ship faster, automate more, and keep full control with Rasa.

50%

Cost reduction in operational expenses

59%

Goal completion rate per conversation

4.4

Star customer satisfaction consistently maintained

AI that adapts to your business, 

not the other way around

Use Rasa across your organization and teams to automate key interactions without changing how you work.

A trusted and 

experienced team

Learn more about Rasa 

and Conversational AI

Build your next AI 

agent with Rasa

Power every conversation with enterprise-grade tools that keep your teams in control.