Tired of losing track of valuable customer insights?
Gather prioritized feedback from your customers and teammates – all in one place. Understand what really matters to your business and customers.
#1. Capture every product idea, request, and feedback from teammates and customers in one place
#2. Analyze feedback to see what's most impactful in order to inform product decisions
#3. Share progress with a public roadmap backed by customer feedback
#4. Keep customers engaged as their feedback moves through the product development process
HOW IT WORKS
FEEDBACK PORTAL & BOARDS
Collect feedback from customers and teammates
Stop letting critical feedback slip through the cracks. Collect, analyze, and organize feedback in a dedicated, purpose-built tool.
Collect feedback with public or private boards
Share or embed feedback widgets anywhere in-app
ANALYZE & PRIORITIZE FEEDBACK
Identify top ideas and understand their use-cases
Don’t waste time building the wrong features. See which features are most requested, talk with your customers, and clarify use cases up front.
Build what your highest-value customers want most
Support stakeholders to chime in the discussion around feedback
PUBLIC PRODUCT ROADMAP
Communicate upcoming features with product roadmap
Share upcoming features,and engage your customers with a simple product roadmap. Increase transparency, manage user expectations and keep stakeholders in loop.
Show your commitment with a public roadmap
Manage user expectations with status updates
PRODUCT CHANGELOG
Announce updates & feature releases with changelog
Automatically keep everyone in the loop when you release or make progress on a feature. Close the feedback loop, effortlessly.
Notify customers & teammates via in-app widget, email & more
Increase feature adoption and engagement with Changelog
See what our customers are saying...
Rapidr lets us democratize the prioritization process of feature requests in a transparent and easy-to-understand manner. Huge win! Every week, product owners get together and sort the list by number of votes, and deals with the top requests. Rapidr kind of prioritizes our inbox, and lets us communicate our decisions transparently.
Helge Valvik
Product Owner, Amedia
Best part of using Rapidr is that it involves our customers so they read/vote on ideas and comment which really brings a ton of value towards knowing what needs to be built next.
Andrew Fiebert
CEO, Lasso
Rapidr is like how I think user feedback should work. It's sooo good.
AJ Keller
Co-founder, Neurosity
Rapidr is everything we need to prioritize our product roadmap based on feedback from users. Cherry on top is the ability to see what's in development and what's shipped.
Daniel Wolken
Co-founder, DailyRemote
Rapidr integrates with your existing software
Our turnkey integrations allow you to connect with your existing software in a few clicks.
FEATURES
Everything you need to make better product decisions
Feedback Boards
Create unlimited boards to collect feedback, feature requests and ideas at one place.
Feedback Widgets
Enable users to share feedback in mobile or web app with feedback widgets.
Custom Statuses
Create custom statuses for different types of feedback such as, “Resolved” for bug reports.
Single Sign-On
Seamlessly authenticate and identify your customers and know precisely who requested what feature.
Collaborate & Invite
Invite unlimited product managers and teammates to contribute, manage, and prioritize feedback.
Custom Domain
Setup Rapidr to run on your domain effortlessly. We provide and manage SSL for you too.