2020 Ranking Digital Rights Corporate Accountability Index

Companies are improving in principle, but failing in practice

Our recommendations for companies and policymakers committed to protecting and promoting human rights online

For the first time, the Russian social media giant published a commitment to respect users’ freedom of expression and privacy rights.

The South African telco issued new statements reinforcing its commitment to human rights and released a transparency report for the first time.

For the first time, Twitter earned the top spot among digital platforms, thanks to improved clarity around policy enforcement.

Telefónica improved its transparency across many areas, including how it handles government censorship and network shutdown demands.

Amazon earned record profits, but fell short on respect for human rights, and scored significantly lower than other U.S. platforms.

The Qatari company failed to disclose key details about how it handles user information and online speech.

For the first time, the Russian social media giant published a commitment to respect users’ freedom of expression and privacy rights.

The South African telco issued new statements reinforcing its commitment to human rights and released a transparency report for the first time.

For the first time, Twitter earned the top spot among digital platforms, thanks to improved clarity around policy enforcement.

Telefónica improved its transparency across many areas, including how it handles government censorship and network shutdown demands.