Talk to your people. No tickets. No queue. Just you and the humans who love your thing.
Or get it for Windows · Linux · all downloads
Public roadmap
Feedback in. Roadmap out.
Ideas from your channels become a public roadmap your customers can see and vote on — on your own domain. When something ships, everyone who asked for it hears about it.
See how ideas become the roadmap — built in on every paid plan.
Pricing
Start free. Grow with you.
Your customers never pay. Upgrade only when your community outgrows your current tier.
Save 2 months with yearly 2 months free
| Free $0 $0 forever, no card Start free | Recommended Premium $19 /mo $190 /yr when you're growing Get started | Business $99 /mo $990 /yr when you scale Get started | Enterprise Custom Custom large communities Contact us | |
|---|---|---|---|---|
| Members | 25 | 250 | 2,500 | Unlimited |
| Text + voice channels | 2 text + 1 voice | Unlimited | Unlimited | Unlimited |
| Desktop & web apps | ✓ | ✓ | ✓ | ✓ |
| Ideas board & roadmap | ✓ | ✓ | ✓ | ✓ |
| Public roadmap | ✓ | ✓ | ✓ | ✓ |
| Custom roadmap domain | — | ✓ | ✓ | ✓ |
| Feedback forms & anonymous inbox | — | ✓ | ✓ | ✓ |
| Soundboard, badges, webhooks | — | ✓ | ✓ | ✓ |
| Integrations (GitHub, Slack, Linear, Discord) | — | ✓ | ✓ | ✓ |
| MCP server (Claude Code & Desktop) | — | ✓ | ✓ | ✓ |
| Built-in AI assistant | — | ✓ | ✓ | ✓ |
| Custom roles & permissions | — | — | ✓ | ✓ |
| SSO / SAML (on request) | — | — | — | ✓ |
| DPA & SLA | — | — | — | ✓ |
| VIP support channel | — | ✓ | ✓ | ✓ |
| Dedicated customer channel | — | — | ✓ | ✓ |
Premium and Business include a 14-day free trial. Your community never pays. Cancel anytime.
What is Probed?
Probed is a direct-to-customer communication app. Your customers, community, and supporters join one space with channels for support, feedback, announcements, and a public roadmap — and talk to you directly instead of filing a ticket.
How is Probed different from Discord or Slack?
Discord is built for gamers and Slack for internal teams. Probed is built for the conversation between you and the people who use your product: public spaces, a shared roadmap, feedback forms, and a direct line to you — not a support queue.
Is Probed free?
Yes. The Free plan is $0 forever and includes 2 text channels, 1 voice channel, and up to 25 members. Paid plans start at $19/month, and your community members never pay.
Is there a free trial?
Yes — Premium and Business start with a 14-day free trial. You won't be charged until it ends, and you can cancel anytime.
What platforms does Probed run on?
Native desktop apps for macOS, Windows, and Linux, plus a web app you can open in any browser.
How do people join my space?
Share a link. They sign up and they're in — no approval queues and no friction. You can also sync customers from your existing tools via webhooks and the customer API.
Do my customers have to pay to join?
Never. Only the space owner pays. Customers and community members join free on every plan, including paid tiers.
Your customers don't want to file a ticket.
They want to talk to you.
Desktop apps for Mac, Windows, and Linux — plus the web.
Or get it for Windows · Linux · all downloads