All Systems Operational
About This Site
This page contains the real-time status and scheduled maintenance activities for all services provided by HorizonIQ. Please refer to this site for the latest updates on any service degradation events. You may also receive direct notifications to any or all aspects of our services by clicking on the "Subscribe to Updates" button above.
For any questions specific to your services, please contact our Technical Support department at (877) 843-7627.
Bare Metal and Dedicated Cloud Services Operational
Amsterdam Operational
Ashburn Operational
Atlanta Operational
Chicago Operational
Dallas Operational
London Operational
New Jersey Operational
Phoenix Operational
San Jose Operational
Seattle Operational
Singapore Operational
Virtual Cloud Platforms Operational
Chicago - Virtual Private Cloud Operational
Chicago - Disaster Recovery Service Operational
Chicago - Cloud Connect Backup Service Operational
Chicago - Public Cloud Operational
Phoenix - Virtual Private Cloud Operational
Phoenix - Disaster Recovery Service Operational
Phoenix - Cloud Connect Backup Service Operational
Phoenix - Public Cloud Operational
New Jersey - Virtual Private Cloud Operational
New Jersey - Disaster Recovery Service Operational
Managed Storage Services Operational
Atlanta - Block Storage Operational
Dallas - Block Storage Operational
New Jersey - Block Storage Operational
San Jose - Block Storage Operational
Customer Tools Operational
Customer Ticketing Operational
Phone Support Operational
Compass Portal Operational
Main Website Operational
Compass API Operational
Intelligent Monitoring Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
UPS Pre-Bypass Switch Test - Singapore (System-A) Jan 31, 2026 08:00-14:00 CST
This notice is to inform you of scheduled maintenance on UPS System A at our Singapore facility. During this window, the UPS will be placed in bypass mode to perform pre-bypass switch testing. Power redundancy will be temporarily reduced, but no customer impact is expected.
Posted on
Dec 01, 2025 - 22:36 CST
Scheduled UPS Replacement – Singapore (System A) Feb 7, 2026 04:30-17:30 CST
This notice is to inform you of scheduled replacement work on UPS System A at our Singapore facility. The UPS will be placed in bypass mode during this activity, resulting in a temporary loss of redundancy. No customer impact is expected.
Posted on
Dec 01, 2025 - 22:38 CST
Past Incidents
Dec 31, 2025
Completed -
The scheduled maintenance has been completed.
Dec 31, 02:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 31, 00:00 CST
Scheduled -
HorizonIQ is performing maintenance to restore a redundancy issue caused by a software fault. Due to network redundancies already in place, no extended service impact is expected
Dec 30, 13:04 CST
Dec 30, 2025
No incidents reported.
Dec 29, 2025
No incidents reported.
Dec 28, 2025
No incidents reported.
Dec 27, 2025
No incidents reported.
Dec 26, 2025
No incidents reported.
Dec 25, 2025
No incidents reported.
Dec 24, 2025
No incidents reported.
Dec 23, 2025
No incidents reported.
Dec 22, 2025
No incidents reported.
Dec 21, 2025
No incidents reported.
Dec 20, 2025
No incidents reported.
Dec 19, 2025
No incidents reported.
Dec 18, 2025
No incidents reported.
Dec 17, 2025
No incidents reported.