The unique solutions of KLM and BCG are based on the use of Artificial Intelligence
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I am excited about this partnership with BCG. We share the vision that operations as a cost center and a purely executional role is a thing of the past. For KLM, this partnership also strengthens the digital-focused strategy we have developed over the past several years, and is a key move to becoming the most customer-centric, innovative, and efficient network carrier. In the fast-paced aviation industry, the successful companies will be those who build the right strategic partnerships to accelerate innovation, growth, and customer value.
René de Groot, Chief Operating Officer of KLM
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Today’s announcement brings together two visionary industry leaders, with complementary cultures and track records for innovation. We have worked with KLM for many years. Our partnership will drive growth for both companies, stimulate a unique value for customers worldwide, and be an incredible innovation boost for the industry.
Nicolas Boutin, Head of BCG’s Airline practice
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KLM and the Boston Consulting Group market unique artificial intelligence-based solutions