ER overcrowding triage redesign
Recommended a fast-track + real-time triage validation pilot to cut low-acuity waits without new staff.
Top action: Run one controlled ED pilot with triage decision support and monitor wait time, misclassification, and safety metrics.
Run ID: dbc85c97-42b7-45e4-b71c-aa15fc1d2ead
B2B SaaS churn turnaround
Identified delayed value realization as the churn driver and proposed a first-week “aha” onboarding redesign.
Top action: Restructure onboarding so high-risk segments hit first value in 7 days with proactive customer-success touchpoints.
Run ID: c26170d6-e5af-4bd9-bf19-ec1596bf1ffc
City heatwave resilience plan
Proposed a low-cost, community-led heat response strategy for reducing deaths without major infrastructure.
Top action: Launch a neighborhood Community Cooling Network (shade, hydration, volunteer response) with outcome tracking.
Run ID: f04bafe6-d257-4995-a116-c4b201320922