UX for Bots: Must-read articles
So if you’re here, that’s probably mean that you just discovered chatbots and you might be interested by designing them. It’s a very good thing in my opinion!
In this sense, I propose a selection of articles to propel you into the bot hype, classified into 3 categories: “Chatbot 101”, “Bot & business” and “Designing bots”. Articles will be added to progressively.
If you’re interested about this topic, come and discuss on the “UX for Bots” Facebook group!
Good reading!
Chatbots 101
The Complete Beginner’s Guide To Chatbots (by Matt Schlicht)
Bot Platforms: An Overview
Bots & business
The 200 billion dollar chatbot disruption
Brands as chatty friends: Are chatbots ‘the beginning of a new Internet’?
Designing Bots
Principles of bot design
Futures of text
How Facebook’s Big Bet On Chatbots Might Remake The UX Of The Web
The Next Phase Of UX: Designing Chatbot Personalities
2016 will be the year of conversational commerce
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