Key highlights of the appStreamline work item creation using templates in Jira or JSM. Apply summary, description, or other field templates across projects
Apply issue template in Jira create issue screen
Save time and make it easy for your team to create Jira issues with standardized templates.
Define description templates and seamlessly apply them in create issue screen automatically. No complicated setup needed!
Create your own custom work item templates
Use standard ticket templates or create your own custom templates for any issue types in Jira.
Reuse templates across projects to ensure that every issue follows consistent format and improve team collaboration.
Streamline work with Jira description templates
Streamline team work by creating predefined description templates for common work items.
Writing scripts with Scriptrunner Behaviours to set up templates? Switch to Issue Templates Pro and say goodbye to complex scripts.
More details
Use Issue Templates Pro to create your own custom issue summary and description templates in Jira.
Automate and streamline the issue creation workflow by applying templates in create issue screen automatically.
Features 🏆
- Create issue templates and apply them across projects
- Pre-fill description templates directly in create issue screen
- Apply templates using Jira Automation rules
- Integrate with external apps via Webhooks or REST API
Advantages:
- ⏳ Save time and make it easy for anyone to create issues with standard templates
- 🤝 Ensure that every issue follows a consistent format for an effective team work
- 📣 Never miss crucial information or steps with predefined Jira ticket templates
Visit our documentation to explore full features and detailed user guide.
This app is built using Atlassian Forge, a secure platform that stores data 100% within the Atlassian Cloud.
If you have feedback or find any issue, please contact our support via JSM portal or send us email at 💌 support@narva.net
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Security program
Integration permissions
Issue Templates Pro - Description Templates for Jira & JSM integrates with your Atlassian app
Version information
Version 8.3.0•for Jira Cloud
- Release date
- Aug 14th 2026
- Summary
- v8.3.0 JSM Portal support
- Details
You can now use the app to apply templates in JSM Portal when JSM customers create requests.
Check out the full changelog history.
- Payment model
- Paid via Atlassian
- License type
- Commercial