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We’re committed to being transparent with our Mailchimp & Co members, which is why we want to make you aware of a recent security incident.
Across the tech industry, malicious actors are increasingly deploying an array of sophisticated phishing and social engineering tactics targeting data and information from crypto-related companies. In response to a recent attack targeting Mailchimp’s crypto-related users, we’ve taken proactive measures to temporarily suspend account access for accounts where we detected suspicious activity while we investigate the incident further. We took this action to protect our users’ data, and then acted quickly to notify all primary contacts of impacted accounts and implement an additional set of enhanced security measures. We did not suspend accounts based on their industry, and we are committed to continuing to broadly serve crypto companies. We are reviewing our Standard Terms of Use and Acceptable Use Policy to reflect this in light of our commitment to bringing innovative crypto solutions to our customers.
We realize this may have caused uncertainty for our crypto-related users and their customers and apologize for the disruption. We are continuing our investigation and proactively providing impacted users with timely and accurate information throughout the process.
Thanks,
The Mailchimp Partnerships Team |