Konnextions — Inbound and outbound, from 1 Agent to unlimited growth

Konnextions

5 min read Original article ↗

One product · Two ways to run it

Your calling operation. Local or online.

Choose Konnextions Local for a Windows system you control, or Konnextions Connect for an always-online workspace built for remote teams. The same dialer, CRM, supervision and accountability—without rebuilding your process.

Start with 1 AgentWindows Local availableConnect for work-from-home teamsNo maximum seat limit

Choose by how your team works

Keep it with you.
Or keep it always on.

Both editions use the same role-based Konnextions workspace. The difference is where it runs and who operates the server.

01Customer-managed

Konnextions Local

Your system. Your network. Your data.

Install Konnextions directly on a supported Windows PC. Ideal for offices that want local control, predictable ownership and an internal calling workspace.

  • Native Windows setup wizard
  • No Docker, WSL or Ubuntu required
  • Works on the host PC or an approved private network
  • Your database, recordings and backups stay with you
  • Connect your supported telecom provider

02Always online

Konnextions Connect

Remote agents. One controlled operation.

A hosted, multi-company edition for teams working from home or different locations. Each business gets its own protected organization, administrators, agents, branding and provider credentials.

  • Secure browser access from approved locations
  • Company-controlled calls through your provider
  • Live Agent, Manager and Admin visibility
  • Connect API and signed CRM webhooks
  • Provider activation locked until verification passes
One workspace for

Example · 5-Agent home-services team

Turn a fresh lead list into booked follow-ups.

Upload your lead list, give each Agent the right context and keep every result attached to the lead.

  1. ImportMap and validate your lead list
  2. AssignRelease the right records to the 5-Agent team
  3. CallShow history, notes and the sales script together
  4. Follow upSave the outcome and schedule the promised callback

Want to explore the workflow? Sign in to the Live Demo and experience every role with safe simulated data.

Open Live Demo ↘

One operational view

Know what is happening before it becomes a problem.

Konnextions connects every lead, call and outcome so owners and managers can act on the same information their Agents see.

01

Campaigns that stay organised

Import leads, assign teams, control dispositions and follow every result without rebuilding your process around the software.

Live campaignHome services — East

1,240Leads382Connected96Converted

02

Roles with real boundaries

Super Admin, Admin, Manager and Agent permissions keep dangerous actions away from everyday work.

03

Your provider, your choice

Choose the telecom provider that fits your region, call volume and budget—without changing the way your team works.

04

Evidence, not guesswork

Live wallboards, audit trails, call outcomes and exports give owners a clear operating picture.

Five small-business team members seated at computers and handling customer calls with headsets

Compare the complete operating cost

Keep the platform. Choose the calls.

Your comparison region Detecting your region… Using secure edge location with browser-timezone fallback.

Konnextions gives your team one complete dialer, CRM and contact-centre workspace. Run Local on infrastructure you control or choose Connect for an always-online managed deployment, then use the telecom provider that fits your region.

Konnextions software—5 active team seats + 1 Owner account included
Local deploymentIncludedNative Windows installer; no Docker setup
Customer dataLocal & secureLeads, calls and reports stay on your server
Telecom choiceYour choiceChoose the provider that fits your business

PlatformPublished software priceCalling and numbersDeployment and data

Konnextions keeps your software price clear while your chosen telecom provider bills numbers and calling directly. Provider prices shown were checked 12 August 2026.

Built around responsibility

Everyone sees what they need. Nothing more.

Owner

Super Admin

Protected server controls, deletion authority, security policy and complete oversight.

Super Admin features

Full platform control

  • Everything available to Admins
  • Protected server and security settings
  • Permanent deletion authority
  • Complete audit and access oversight

Operations

Admin

Users, campaigns, dispositions, imports, exports, providers and password resets.

Admin features

Build every workflow

  • Create users, roles and access rules
  • Manage campaigns and dispositions
  • Import, export and assign leads
  • Connect providers and reset passwords

Performance

Manager

Team assignment, live supervision, coaching views and operational reporting.

Manager features

Guide the live floor

  • Assign teams, queues and lead ownership
  • See live queues and Agent states
  • Monitor and coach where enabled
  • Review outcomes and operating reports

Customers

Agent

A focused calling workspace with lead context, outcomes and the tools needed now.

Agent features

Stay focused on calls

  • Call controls and availability status
  • Customer and lead context in one view
  • Scripts, notes and scheduled callbacks
  • Dispositions and guided wrap-up

Deployment without confusion

Local control or online availability.

Local keeps the deployment with your business. Connect runs as an always-on service for remote teams. Agents use the same secure browser workspace in either edition.

A business owner managing a privately controlled calling operation

Konnextions Local

Native Windows application

Download one guided Windows installer. Your business operates the application and controls its local data without installing Docker or a Linux environment.

A distributed customer service team using an online workspace

Konnextions Connect

Always online for remote teams

Give work-from-home Agents secure browser access while Admins control users, leads, provider credentials, calls and audit history from one tenant-isolated workspace.

Isolation from the first login

Local customers control their own deployment. Connect customers receive a separate organization with isolated users, data, licensing and encrypted provider credentials.

See how we protect your data →

Capacity without confusion

Begin with 1 calling Agent. Keep adding as you grow.

The minimum monthly plan covers 5 active team seats—Admin, Manager, Supervisor or Agent in any mix—plus one Owner account at no charge. Every payment covers one fixed 30-day term. A renewal reminder is sent 7 days before expiry and the next monthly payment is due before the current term ends. Choose Local licensing or Connect hosting; telecom usage remains billed by your chosen provider.

The first monthly pack includes 5 active team seats and one additional free Owner account for 30 days.

Planned active team size

1planned
team seat

1 × 5-seat monthly plan

  • 5 active team seats for 30 days
  • 1 Owner account included at no charge
  • Admin, Manager, Supervisor or Agent in any mix
  • No maximum seat limit
  • Dialer, CRM, imports and reporting
  • Renewal reminder 7 days before expiry
View monthly pricingThe next monthly payment is due before the current 30-day term ends. Connect hosting, telephony, taxes and optional services are separate.

Answers before tickets

A Help Centre people can actually use.

Step-by-step guidance for owners, Admins, Managers, Agents and client IT—plus Rhea for quick navigation.

Local when you want control. Connect when you need reach.

Experience every role.
Choose how you run it.