Hootsuite Plans, Prices, and Features

12 min read Original article ↗

Legend

checkmarkIncluded with plan

* Available with multiple users

Standard

per user/month, billed annually

Most popular

Advanced

per user/month, billed annually

Enterprise

General

Connect accounts to publish, schedule, and manage all your content in one place.

10

Unlimited

Unlimited

The number of users that can collaborate within your Hootsuite account.

1+

1+

5+

Enable employee collaboration, streamline workflows, and manage permissions.

Includes departmental organization

*

Includes departmental organization

*

Includes departmental organization

Customize what you get notified about so that you can focus on what matters to you.

Includes notification management

Includes notification management

Includes notification management

Publishing and content curation

Draft, schedule, and publish posts to keep your content flowing.

Unlimited

Unlimited

Unlimited

Schedule a post to multiple networks or customize your post for each network.

Includes schedule posts across networks

Includes schedule posts across networks

Includes schedule posts across networks

See all your scheduled posts in one place, and add or edit posts as needed. See and edit your posts in a calendar or list view.

Includes social content calendar

Includes social content calendar

Includes social content calendar

See when to post on Facebook, LinkedIn, Instagram, X, and TikTok based on your audience data or, if absent, industry-standard analytics.

Includes recommended times to publish

Includes recommended times to publish

Includes recommended times to publish

Use OwlyGPT to generate social posts, campaign strategies, insights and more in your brand voice and based on the latest trends and conversations on social.

Includes ai assistant (owlygpt)

Includes ai assistant (owlygpt)

Includes ai assistant (owlygpt)

Let AI generate engaging captions for every social media network, repurpose top-performing posts, and automatically create content for holidays.

Includes ai content and ideas generator

Includes ai content and ideas generator

Includes ai content and ideas generator

Enhance and refine posts with AI (OwlyWriter). Fix spelling and grammar, optimize the length of your caption, change the tone, or make your post actionable.

Includes ai caption enhancements

Includes ai caption enhancements

Includes ai caption enhancements

Automatically generate hashtags based on your content as you draft posts.

Includes ai hashtag suggestions

Includes ai hashtag suggestions

Includes ai hashtag suggestions

Access Canva and Adobe Express design templates or create new visuals directly in Hootsuite.

Includes adobe express and canva templates

Includes adobe express and canva templates

Includes adobe express and canva templates

Find free stock images and GIFs for your social posts right in the Hootsuite media library.

Includes free stock photos and giphy library

Includes free stock photos and giphy library

Includes free stock photos and giphy library

Easily export your social media calendar as a .csv or .pdf file to share with others.

Includes social content calendar exporting

Includes social content calendar exporting

Includes social content calendar exporting

Collaborate and plan with a centralized workspace where users can create, organize, and share notes and ideas for content.

Includes whiteboard planning space

Includes whiteboard planning space

Includes whiteboard planning space

Select the specific audience who can see your Facebook or LinkedIn Page posts.

Includes target audience settings

Includes target audience settings

Includes target audience settings

Keep your brand voice consistent by allowing team members to approve posts before publishing.

Includes approval workflows

*

Includes approval workflows

Empower collaboration through conversation, mentions, and notifications on your social posts.

Includes internal comments

*

Includes internal comments

*

Includes internal comments

Create a custom link in bio page to drive traffic from social to your websites.

Includes link in bio tool (hootbio)

Includes link in bio tool (hootbio)

Use Bulk Composer to schedule and publish up to 350 posts at once by uploading a .csv file.

Includes bulk scheduling

Includes bulk scheduling

Shorten links (Ow.ly links) to keep posts tidy and save on your caption character count.

Includes link shortening and tracking

Includes link shortening and tracking

Includes link shortening and tracking

Use unlimited vanity URLs (sold separately) in your posts to brand your links and track metrics. Use unlimited vanity URLs (sold separately) in your posts to brand your links and track metrics.

Includes custom-branded urls (vanity urls)

Includes custom-branded urls (vanity urls)

Set up link setting presets to automatically shorten and track links.

Includes automated link tracking and shortening

Includes automated link tracking and shortening

Use the Bitly link shortening and management platform with Hootsuite.

Includes integrate with bitly

Includes integrate with bitly

Pause your scheduled posts to revise, edit, or reschedule for later.

Includes suspend scheduled posts

Includes suspend scheduled posts

Optimize your images and videos with built-in editing and sizing tools without leaving Hootsuite.

Includes digital media editing

Includes digital media editing

Includes digital media editing

Streamline your workflow by storing approved post templates and images within Hootsuite for easy access and reuse.

Includes asset and content library

Includes asset and content library

Includes asset and content library

Measure and compare campaign performance using predefined tags on all posts.

Includes outbound message tagging

Includes outbound message tagging

Analytics

Pick and choose from hundreds of metrics across your networks and easily display them in ways that matter most to your team.

Includes customizable reports and templates

Includes customizable reports and templates

Track social performance across networks with pre-designed report templates, including audience growth and post engagement reports.

Includes select report templates

Includes select report templates

Includes select report templates

Find out how every post is performing with detailed metrics. View and sort posts by performance to easily see what's performing best.

Includes post performance reports

Includes post performance reports

Includes post performance reports

A side-by-side comparison of the most important metrics for all your social networks.

Includes multiple networks reporting

Includes multiple networks reporting

Includes multiple networks reporting

Discover how you compare with others in your industry and find smart new ways to improve.

Includes industry benchmarking

Includes industry benchmarking

Includes industry benchmarking

Compare your social media performance against your competitors. Choose your own watchlist to track follower growth, posting frequency, and more.

5 competitors

20 competitors

20 competitors

See when to post on Facebook, LinkedIn, Instagram, X, TikTok, Pinterest, and YouTube based on your audience data and goal.

Includes best times to publish charts

Includes best times to publish charts

Includes best times to publish charts

View a weekly or monthly snapshot of your social media performance across Facebook, Instagram, and LinkedIn.

Includes social performance score

Includes social performance score

Includes social performance score

Get insights and recommendations to improve your social performance score and drive more impact from social.

Includes personalized recommendations

Includes personalized recommendations

Includes personalized recommendations

Track team metrics to monitor customer response and resolution times.

Includes team productivity reporting

Includes team productivity reporting

Leave notes on reports to ask team members questions, provide context, or highlight specific results.

Includes analytics report notes

Includes analytics report notes

Add your brand logo or image on your analytics reports.

Includes add logo or image to report

Includes add logo or image to report

Export your analytics reports in .pdf or .ppt or email them to team member with a Hootsuite account.

Includes basic report exporting

Includes basic report exporting

Includes basic report exporting

Automatically set up an emailed report schedule to keep track of important metrics.

Includes basic report scheduling

Includes basic report scheduling

Includes basic report scheduling

Export your analytics reports in .csv or .xlsx.

Includes advanced report exporting

Includes advanced report exporting

Share reports with others in your organization within Hootsuite to monitor the same data and collaborate on it in real-time.

Includes share analytics reports within hootsuite

*

Includes share analytics reports within hootsuite

*

Send analytics reports to an external email address on a set schedule.

Includes export to an external email

Includes export to an external email

See how much return you're generating from each post or network with return on investment (ROI) reporting for paid and organic.

Includes roi reporting and analysis

Messaging and customer service

Manage public and private social media conversations across social networks in one place.

Includes all-in-one centralized inbox

Includes all-in-one centralized inbox

Includes all-in-one centralized inbox

Set up automated DMs so that when a user comments a specific keyword on your Instagram post, they automatically receive a DM.

Includes dm automations

Includes dm automations

Includes dm automations

Use saved replies to quickly respond to common customer messages.

Includes saved replies

Includes saved replies

Set up auto-responses based on keywords and your business hours to save time and keep your inbox tidy.

Includes automated message responses

Includes automated message responses

Assign messages to a specific agent or team to route them to experts and provide customers with consistent experiences.

Includes assign messages to teammates

*

Includes assign messages to teammates

*

Includes assign messages to teammates

*

Use tags to assign conversations, analyze themes, and automate assigning based on tags and rules you created to optimize workflow.

Includes tags and tag automations

Includes tags and tag automations

Use topics help group, route, and prioritize conversations in the queue.

Includes topics and topic automations

Includes topics and topic automations

Control the conversations that teams have access to so that team members can resolve conversations more efficiently.

Track team metrics to monitor customer response and resolution times.

Includes inbox team productivity reporting

Includes inbox team productivity reporting

Easily search to find conversations, keywords in messages, or contacts.

Includes inbox search

Includes inbox search

Add and view internal notes for other agents about a conversation or contact. Internal notes are not viewable to customers

Includes conversation and contact notes

Includes conversation and contact notes

Includes conversation and contact notes

Automatically or manually conceal sensitive information, including a customer's personally identifiable information (PII), in Inbox.

Includes message masking

Includes message masking

Includes message masking

View a customer's conversation history across networks and see if they've been working with another agent.

Includes cross-channel conversation history

Includes cross-channel conversation history

Set your business hours to create auto-responses for times your agents are available or unavailable. Plus, calculate first response times and service-level agreements (SLAs).

Includes set your business hours

Includes set your business hours

Avoid collision (multiple agents responding to the same message at once) by seeing if another teammate owns a response or is already answering the message ("is typing").

Includes agent collision avoidance

*

Includes agent collision avoidance

*

Includes agent collision avoidance

*

Engage and collaborate with other agents with agent chat within Hootsuite. Internal chats are not viewable to customers.

Includes chat with other agents

*

Includes chat with other agents

*

Auto-resolve conversations based on rules you set. (After set amount of time, if a contact responds with "goodbye," and more).

Includes configurable auto-resolve conversations

Includes configurable auto-resolve conversations

Prompt agents to select a reason or topic or leave a comment when they resolve conversations.

Includes resolve reasons

Includes resolve reasons

Auto-assign messages to the right individuals so customers get quicker responses from the right people.

Includes skill-based routing

*

Includes skill-based routing

*

Measure customer satisfaction by sending CSAT surveys in a customer’s language after a conversation.

Includes customer service surveys and notifications

Includes customer service surveys and notifications

Create and export .csv file reports with up to 18 months of your inbox data.

Includes data export

Includes data export

Build stronger relationships with customers by building custom contact attributes, saving cross-channel conversation histories, connecting to your CRM, and grouping contacts together.

Includes build complete contact profiles

Includes build complete contact profiles

Provide 24/7 support for high-volume questions with a generative AI chatbot.

Includes generative ai chatbot

Connect Salesforce Service Cloud with Hootsuite to share customer insights and interaction history, streamline workflows, and automate tasks.

Includes salesforce integration

Automatically generate AI-powered smart replies that your agents can use to create on-brand, context-aware responses to social media comments, mentions, and messages.

Includes ai-powered smart replies

Social listening

Search trends and mentions from the past 7 days across select websites and social media channels.

Includes quick search (7 days)

Includes quick search (7 days)

Includes quick search (7 days)

Search trends and mentions from the past 30 days across 150 million websites and 30 social media channels.

Includes quick search (30 days)

Includes quick search (30 days)

View trending topics by interest or use Quick Search to see what people are talking about right now. Plus, set up search streams to monitor trends and surface content to share on social.

Includes discover trending topics

Includes discover trending topics

Includes discover trending topics

Compare how your brand name or a specific topic shows up online vs. competitors or competing topics. Benchmark sentiment, mention volume, engagement, and more.

2

5

5

Analyze extensive data and conversations with condensed summaries in an easy-to-read format. Blue Silk™ AI is a proprietary AI designed specifically for social media listening.

Includes blue silk™ ai summaries

Includes blue silk™ ai summaries

Includes blue silk™ ai summaries

Uncover the emotional tone behind brand and topic mentions, helping you understand the emotions driving engagement.

Includes sentiment analysis

Includes sentiment analysis

Includes sentiment analysis

Detect your visual brand presence online, including logos in images, photos, and videos.

Includes image recognition

Includes image recognition

Includes image recognition

Detect peaks in volume, engagement, and reach over time and gain insight into the reasons behind the increased activity.

Includes peak detection

Includes peak detection

Includes peak detection

See how your search results change over time, with up to 13 months of historical data.

Includes benchmarking

Search news websites, newsletters, blogs, forums, Facebook, X, BlueSky, YouTube, Quora, and podcasts.

Includes basic data sources

Includes basic data sources

Includes basic data sources

Easily export attractive reports in .pdf or PowerPoint format to share with team members.

Includes results exporting

Includes results exporting

Includes results exporting

AI forecasts 90-day trends in conversation volume and engagement for any brand or topic.

Includes forecasting

Includes forecasting

Search trends, mentions, and data from the past 13 months.

Includes historical data (13 months)

Search trends and mentions across all basic data sources plus Instagram, Threads, LinkedIn, Reddit, BlueSky, Mixcloud, Vimeo, Dailymotion, Pinterest, Ekşi Sözlük, Twitch, Disqus, Line, and more.

Includes advanced data sources

Get notified about new and critical mentions on the web, social media, newspaper articles, forums, blogs, and more.

Includes alerts

Schedule reports for your saved searches.

Includes scheduled reports

Campaign and ad management

Publish your ad campaigns and paid content on Facebook, Instagram, LinkedIn, X, and Reddit.

Includes social ads publishing and scheduling

Includes social ads publishing and scheduling

Includes social ads publishing and scheduling

Analyze and report on your paid ads for Facebook, Instagram, LinkedIn, and X.

Includes social ads analytics and reporting

Includes social ads analytics and reporting

Includes social ads analytics and reporting

Turn top-performing organic posts into paid ads by boosting them within Hootsuite. Boost Facebook, Instagram, and LinkedIn posts within Hootsuite.

Includes boost posts across networks

Includes boost posts across networks

Includes boost posts across networks

Turn top-performing organic posts into paid ads by auto-boosting them within Hootsuite. Boost your Facebook, Instagram, and LinkedIn ads by setting criteria that determines which posts to automatically boost for you.

Includes automatically boost posts

Includes automatically boost posts

Includes automatically boost posts

Get more out of social media

Empower employees to share your posts across their own social networks.

Includes employee advocacy

Understand, improve, and showcase the business value of social media.

Includes advanced analytics for social attribution

Empower your teams with Hootsuite’s social and messaging engagement platform.

Includes advanced inbox for social customer care

Monitor data across more than 150 million sources and 187 languages, so you can spot and act on opportunities faster. Set up reports and real-time data alerts to stay on top of critical mentions.

Includes listening solutions powered by talkwalker

Provide 24/7 support for high-volume questions with a generative AI chatbot.

Includes generative ai chatbot

Monitor brand reviews alongside social mentions in Hootsuite.

Includes monitor brand reviews

Connect Salesforce Service Cloud with Hootsuite to share customer insights and interaction history, streamline workflows, and automate tasks.

Includes salesforce integration

Access and security

Control which features and social accounts your team members have access to.

Includes user access permissions

*

Includes user access permissions

*

Includes user access permissions

*

Set custom user permissions to control which features and social accounts your team members have access to.

Includes custom user access permissions

*

Includes custom user access permissions

*

Get access to all your Hootsuite products with one username and password.

Includes single sign-on (sso)

Integrate with compliance software for automated risk management.

Includes compliance integrations

Training and success

Get resources that help you use Hootsuite to achieve your business objectives on social.

Includes hootsuite services - standard

The ultimate service for organizations to get more from social. Get 1:1 coaching, customized onboarding, full access to Hootsuite Academy, and more.

Includes hootsuite services - premier

Consulting, customized training, and specialized onboarding.

Includes customized consulting and training