HackerChurn: SaaS Tools Hacker News Wants to Leave

HissingKitty

2 min read Original article ↗

We read a sample of public Hacker News comments from the last 3 years that name software we track, and counted which ones had the most complaints. Did your least favorite platform make the list?

negative comments matched

built their own replacement

  • LastPass logo

    → Bitwarden

  • CrowdStrike logo

  • Evernote logo

    Built their own · 2→ Obsidian

  • RealPage logo

  • Adobe logo

    Built their own · 1

  • QuickBooks logo

    Built their own · 5→ Xero

  • Grammarly logo

  • Atlassian logo

  • Zscaler logo

  • LinkedIn logo

  • Cursor logo

  • Microsoft logo

  • Mailchimp logo

    Built their own · 3

  • SAP logo

    Built their own · 2

  • Wix logo

    Built their own · 1→ WordPress

  • Google Workspace logo

    Built their own · 1

  • Okta logo

  • Miro logo

    Built their own · 4

  • Autodesk logo

    Built their own · 3

  • DocuSign logo

    Built their own · 10

  • Snyk logo

    Built their own · 1

  • Salesforce logo

    Built their own · 1

  • Vercel logo

    Built their own · 3

  • Zendesk logo

    Built their own · 7

  • Splunk logo

    → Grafana

  • Heroku logo

    Built their own · 7

  • Jira logo

    Built their own · 3

  • Squarespace logo

    Built their own · 2→ WordPress

  • ServiceNow logo

    → Linear

  • AWS logo

  • Vanta logo

  • Tableau logo

    Built their own · 4

  • Canva logo

    Built their own · 8→ ChatGPT

  • Perplexity logo

    Built their own · 2

  • Webex logo

  • Workday logo

  • ClickUp logo

    Built their own · 1→ Basecamp

  • Trello logo

    Built their own · 3→ Linear

  • Zapier logo

    Built their own · 6

  • Asana logo

    Built their own · 3→ Basecamp

  • WP Engine logo

  • Google Cloud logo

  • HubSpot logo

    Built their own · 3→ Notion

  • Zoho logo

  • Slack logo

  • Intercom logo

    Built their own · 8

  • Oracle logo

  • Mixpanel logo

    Built their own · 3

  • Bright Data logo

  • Sentry logo

    Built their own · 2

  • Datadog logo

  • Vimeo logo

  • Retool logo

    Built their own · 3→ Claude

  • LexisNexis logo

  • Airtable logo

    Built their own · 1

  • Proofpoint logo

  • Dropbox logo

    Built their own · 1

  • Webflow logo

    Built their own · 1

  • PagerDuty logo

    Built their own · 4

  • Supabase logo

    Built their own · 1

  • Shopify logo

    Built their own · 5

  • New Relic logo

    Built their own · 1

  • Notion logo

    Built their own · 1

  • Drata logo

  • Beehiiv logo

    → Substack

  • Figma logo

    Built their own · 1

  • Similarweb logo

  • Linktree logo

    Built their own · 5

  • Gusto logo

    → ADP

  • Todoist logo

    Built their own · 2

  • Basecamp logo

  • Freshdesk logo

    Built their own · 1

  • KnowBe4 logo

  • Calendly logo

  • Ahrefs logo

  • HeyGen logo

    Built their own · 3

  • Firecrawl logo

  • SolarWinds logo

  • NetSuite logo

  • Xero logo

  • Avalara logo

    Built their own · 1

  • Zoom logo

    → Teams

  • Rippling logo

  • WorkOS logo

  • Klaviyo logo

  • Qualtrics logo

  • Amplitude logo

  • Semrush logo

  • Marketo logo

    → Mailchimp

  • Pipedrive logo

    Built their own · 3

  • monday.com logo

    Built their own · 2→ Asana

  • Toggl logo

    Built their own · 1

  • Pendo logo

    Built their own · 1

  • Sitecore logo

  • Deel logo

  • Hootsuite logo

    Built their own · 2

  • InVideo logo

  • ScrapingBee logo

  • Descript logo

  • Coupa logo

  • ADP logo

  • Tools need 3 complaints from 2 threads to be listed. Source: public comments via the Hacker News search API, labeled by AI and counted. Every counted complaint links to the original comment. Hacker News is one source; HissingKitty reviews are another. Counts update nightly. Spot a mistake? Tell us.

    Paying for one of these?

    Add your own rating. Anonymous, unpaid, 30 seconds.