AI Is Undermining Leaders’ Judgment. Here’s What to Do About It.

HBR Staff; AI; Guescri/Getty Images

As organizations gain more “intelligence” with AI tools, leaders are being trained out of the very capacity that creates competitive advantage—original judgment. Two interlocking

A recent report from Harvard researchers studying innovation showcased a troubling pattern. To test how AI impacts human judgment, the researchers conducted a field experiment, asking 228 experienced evaluators to assess 48 submissions to an MIT global social impact innovation challenge. The researchers tested three conditions: 1) human-only evaluations; 2) LLM evaluations with a narrative explanation of the decision-making; and 3) LLM evaluations with no further context. They then compared the evaluators’ decisions against those made by four experts affiliated with the innovation challenge.