What Great Managers Do Daily

While there is plenty of research about the soft skills that most good managers possess, data about their day-to-day lives in the office has been more elusive. New information compiled with

So much depends upon managers. For example, a Gallup study found that at least 70% of the variance in employee engagement scores is driven by who the boss is. This is disconcerting because the same research found that about 70% of people in management roles are not well equipped for the job. This state of affairs is hurting not just employee engagement and quality of life, but also corporate performance.