GitHub - adamf/JustRebootIt

29 min read Original article ↗

A self-contained, Dockerized recorder for intermittent home-internet latency spikes — the kind where everything feels fine until a video call freezes for three seconds, and by the time you run a speed test it's gone.

It continuously measures latency, jitter and packet loss to a spread of diverse targets (your gateway, your ISP, and well-run public anchors), traces the network path to find where the latency lives, and — if you have a UniFi Dream Machine Pro — correlates all of that against WAN throughput and gateway load. Everything lands on one Grafana dashboard designed to be screenshotted or link-shared with a network engineer at your ISP (e.g. Comcast).

The probes are written in Go and run fully in parallel, so dozens of targets are measured on a tight cycle without the prober itself becoming the bottleneck.

The JustRebootIt dashboard: latency smoke, per-hop traceroute, UniFi WAN/gateway correlation, path discovery, triggered diagnostics, and AI root-cause writeups.

A real diagnosis from the dashboard above (Event #6): "The latency on 8.8.4.4 was not specific to Google — it was local bufferbloat on the WAN uplink during a traffic burst… the median RTT to every anchor jumped together, so the spike was shared across all independent paths… udm_wan_rx hit ~15.2 MB/s and WAN latency climbed from ~10–11ms baseline to 33ms. This is the classic bufferbloat pattern: the local uplink filled and queued packets. Confidence: high. Recommended action: enable Smart Queues (SQM/CAKE) on the UDM Pro with limits ~85–90% of the measured line rate — this is a local fix, not an ISP ticket." — written automatically by the AI analysis when the event fired.

                 ┌─────────────┐     ICMP ping + traceroute
                 │   prober    │────────────────────────────►  many targets
                 │   (Go)      │                                (gateway, ISP, anchors)
                 └──────┬──────┘
                        │ /metrics
   UniFi Dream   ┌──────┴──────┐
   Machine Pro ─►│ udm-exporter│  WAN throughput, gateway CPU/mem,
       (API)     │   (Go)      │  speedtest, client counts
                 └──────┬──────┘
                        │ /metrics
                 ┌──────┴──────┐        ┌─────────────┐
                 │ prometheus  │───────►│   grafana   │  http://localhost:3000
                 │  (90d TSDB) │        │ (1 dashboard)│  → lands on the dashboard
                 └─────────────┘        └─────────────┘

Quick start

git clone <this repo> && cd JustRebootIt
cp .env.example .env
$EDITOR .env                 # set UDM_URL / UDM_USERNAME / UDM_PASSWORD
$EDITOR config/targets.yml   # set your home-gateway IP (and ISP, if not Comcast)
docker compose up -d --build

Then open http://localhost:3000 — you land straight on the Home Internet Latency dashboard, no login required. That's it.

Just want the latency graphs and don't have a UniFi gateway? See Running without a UDM.

What you need to do on the UniFi Dream Machine Pro

A one-time, ~2-minute setup:

  1. Create a local admin account. In UniFi OS go to Settings → Admins & Users → Add Admin, and choose "Restrict to local access only". Do not use your Ubiquiti cloud (SSO) login — local accounts are more reliable for an API client and keep your cloud credentials out of the container.
    • A Viewer role is sufficient; the exporter only issues read-only GET /stat/* calls. Give it full local admin only if you prefer.
  2. Note the gateway URL — usually https://192.168.1.1. Put it, plus the username and password, into your .env file (UDM_URL, UDM_USERNAME, UDM_PASSWORD).
  3. (Optional) Schedule periodic Speed Tests. UniFi OS → Network → Settings → Internet → Speed Test. This populates the udm_speedtest_* panels. WAN latency, throughput, CPU/memory and client counts are reported regardless.
  4. Nothing else. The UDM presents a self-signed TLS certificate, so the exporter skips certificate verification by default (UDM_INSECURE=true). You do not need to install a cert or open any ports on the UDM.

Network permissions & capabilities

This is the one thing that can't be hand-waved: measuring latency requires sending ICMP echo (ping) packets and ICMP traceroutes, which need a raw network socket.

  • The prober container is granted the Linux NET_RAW capability in docker-compose.yml:

    prober:
      cap_add:
        - NET_RAW

    This is the minimum privilege needed — it lets the process open ICMP sockets but grants nothing else. The container does not run --privileged and runs as an unprivileged user inside a distroless image. NET_RAW is a default Docker capability, so on most hosts this works out of the box; it's listed explicitly so the requirement is visible and survives hardened/default-deny setups.

  • privileged: true in config/targets.yml is unrelated to Docker privilege — it tells the prober to use raw ICMP sockets (the reliable choice given NET_RAW) rather than unprivileged datagram-ICMP sockets, which additionally require the host sysctl net.ipv4.ping_group_range to be set.

  • No inbound ports are required for probing. The only published port is Grafana's 3000 (ports: ["3000:3000"]). Prometheus (9090) and the two exporters (9430/9431) are reachable only on the internal Docker network.

  • Outbound: the prober needs to reach the internet (ICMP) and your LAN gateway; the udm-exporter needs HTTPS to the UDM on your LAN.

First-hop / traceroute accuracy (optional)

With the default bridge network, traceroutes show one or two extra Docker/host hops before reaching your real gateway. The added latency is sub-millisecond and constant, so it does not mask spikes — but if you want the path to start exactly at your physical gateway, run the prober on the host network:

  prober:
    network_mode: host   # add this; remove its `networks:` block

and change the Prometheus scrape target for the prober job from prober:9430 to host.docker.internal:9430 (or the host's LAN IP). Most users don't need this.

Platform notes

  • Linux: works as described.
  • macOS / Windows (Docker Desktop): containers run inside a Linux VM, so NET_RAW and ICMP work, but the "host" for network_mode: host is that VM, not your Mac/PC — the bridge default is recommended there.

Configuration

Targets — config/targets.yml

This file is bind-mounted into the prober, so edits take effect on docker compose restart prober. Each target has a stable name (keep it stable so historical graphs line up), a host, a group, and an optional trace flag. Groups organize the dashboard and your reasoning:

group meaning what a spike here tells you
gateway your own router / first hop the problem is inside your house
isp your ISP's own infrastructure the problem is your ISP (show them)
anchor diverse, well-run public anchors rules out the far end being at fault
content sites/services you actually use real-world impact

The shipped defaults probe your gateway, Comcast's resolvers (75.75.75.75 / 75.75.76.76), and a spread of anchors (Cloudflare, Google, Quad9, Level3). Edit at least home-gateway to your gateway's LAN IP. If you're not on Comcast, swap the isp targets for your ISP's gateway/resolver.

Timing knobs (defaults shown) at the top of the file:

interval: 10s          # one probe cycle; pings are spread across it
pings: 20              # echo requests per target per cycle (the "smoke")
timeout: 2s            # per-reply timeout (must be < interval)
privileged: true       # raw ICMP sockets (see Network permissions)
trace_interval: 60s    # traceroutes are heavier; run them less often
trace_max_hops: 30
trace_timeout: 2s

Local overrides — config/overrides.yml (deploy-safe)

config/targets.yml is tracked in the repo, so editing it directly means a git pull (or image rebuild) can clobber your changes. To keep local customizations safe, drop a gitignored config/overrides.yml next to it — the prober auto-loads it and layers it on top of the shipped config:

  • any scalar/nested field you set overrides the default (pings, diagnostics.*, underload.host, …);
  • the targets and discovery.candidates lists are merged by name — an entry whose name matches a shipped one replaces just that target (e.g. point home-gateway at your real LAN IP), and a new name is appended.

You only write what you change; everything else keeps the shipped config (and picks up future default improvements). Get started from the committed template:

cp config/overrides.example.yml config/overrides.yml
$EDITOR config/overrides.yml         # set your gateway IP, add your targets
docker compose restart prober

The whole config/ directory is mounted into the prober, so both files are visible; overrides.yml is in .gitignore. (You can also point -overrides at an explicit path; the default is a sibling overrides.yml, applied only if present.)

Path discovery — diverse, short routes (automatic)

Probing a dozen destinations that all leave your house the same way is mostly redundant: when that shared segment hiccups, everything spikes at once and you learn nothing about where. The discovery: block fixes this. Periodically it traces a candidate pool, then promotes a path-diverse subset to active probing — keeping the ones whose 2nd/3rd hops differ and that reach their destination in the fewest hops (closer targets localize a fault more precisely). Selected candidates are probed and traced under the group discovered; the always-on targets above are never touched.

discovery:
  enabled: true
  interval: 15m         # re-trace the pool and re-select this often
  max_targets: 6        # how many diverse paths to actively probe
  max_hops: 8           # short traces during discovery (only early hops matter)
  max_reach_hops: 12    # ignore candidates farther than this
  candidates:
    - { name: cloudflare-alt, host: 1.0.0.1 }
    - { name: opendns-a,      host: 208.67.222.222 }
    # ... a broad pool spanning distinct operators/ASNs

Candidate names must be unique and must not collide with the always-on targets. The dashboard's Active discovered paths panel shows which are currently selected, and Candidate distance shows how many hops away each one is.

Per-hop packet loss & AS boundaries (optional)

A whole class of "it's not me, it's the path" problems — a remote stream or game stutters while Netflix/YouTube are fine — is packet loss on a specific middle-mile path, which a latency probe can't see. By default (trace_probes: 5) the prober runs 5 traceroute passes per cycle for each trace-enabled target and publishes per-hop loss (traceroute_hop_loss_ratio) — set it to 1 for just a single path snapshot with no loss data. With trace_asn on (default), each hop is also attributed to its origin AS (via Team Cymru DNS) and the prober marks AS-handoff boundaries (traceroute_as_handoff) — the peering/transit handoffs where congestion lives. (Per-cycle loss resolution is 1/trace_probes, refined over time by averaging cycles.)

The traceroute is Paris-style: it holds the ICMP checksum constant across every probe (all TTLs, all passes) so per-flow ECMP load-balancers route them down a single path. Classic traceroute varies the sequence number — and thus the checksum — per probe, which scatters probes across parallel links and invents phantom loss and duplicate hops. Keeping the flow identifier fixed measures loss on one real path instead.

The bottom "Path packet loss & AS boundaries" row graphs per-hop loss and lists the AS path. The one interpretation rule that matters: loss at a single mid-path hop that doesn't continue to later hops is just that router rate-limiting its ICMP replies — ignore it. Real path loss persists across consecutive hops toward the destination (and shows in the target's own loss panel). Loss that begins at/after the handoff from your ISP's AS to a transit/peer AS is the ISP's problem — and now you have the per-hop, per-timestamp, AS-attributed evidence to escalate it. The AI diagnosis is taught this fingerprint too, so it stops blaming your LAN for a backbone hop.

Interconnect congestion — seeing into the middle mile

Middle-mile congestion lives at the peering/transit borders where one network hands off to the next, and a single-endpoint test can't see it. With border probing on (default), after each trace the prober pings the near side (last hop in one AS) and the far side (first hop in the next) of every AS-handoff boundary on the path. Plotted over time in the "Interconnect congestion" panels, a far-minus-near delay that inflates at peak hours — often with far-side loss — is a congested interconnect: the evidence you take to your ISP. This is a lightweight take on CAIDA's Time-Series Latency Probing (TSLP). It needs trace_asn on (that's what finds the boundaries).

The "Time-of-day pattern" row pins bufferbloat and far-side interconnect latency to a 7-day window, because congestion is a clock: if the humps line up with evenings and weekends, your link (bufferbloat peaking) or a peering link (border latency peaking) is saturating at peak — oversubscription, not a random glitch. Whichever panel peaks tells you where on the path the clock is ticking.

Triggered diagnostics — deeper tests during a spike

Intermittent problems are usually gone before you can react. The diagnostics: block watches every probe cycle and, the moment a target looks anomalous, fires a burst of deeper tests automatically — capturing evidence while the problem is still happening:

  • a fresh traceroute (a path snapshot taken during the event);
  • a TCP handshake time to the target — because many ISPs deprioritize ICMP, this proves whether real traffic is affected, not just pings; and
  • a DNS resolution time — slow lookups masquerade as "the internet is slow".

A run fires when a cycle's median RTT exceeds the target's rolling baseline by both a factor and an absolute margin (so neither tiny jitter nor a small relative bump alone trips it), or when loss crosses a threshold — debounced by a cooldown so a sustained event triggers once, not every cycle.

diagnostics:
  enabled: true
  latency_factor: 3.0       # trigger when median > 3x the rolling baseline
  latency_abs_margin: 30ms  # ...and at least 30ms above it
  loss_threshold: 0.2       # or when loss >= 20% (4 of the cycle's 20 pings)
  cooldown: 60s             # at most one run per target per minute
  baseline_alpha: 0.2       # EWMA smoothing for the "normal latency" baseline
  tcp_port: 443             # handshake port for the TCP latency test
  dns_probe: www.google.com # name resolved & timed during a run
  workers: 2                # concurrent diagnostic runs

Every trigger also drops a red annotation across the whole dashboard, so you can line up exactly when deeper tests fired against the latency and WAN graphs.

Latency under load — the bufferbloat / streaming-stutter probe (optional)

A normal ping measures the link while it is idle — which is exactly when bufferbloat is invisible. Streaming stutter (Plex, video calls, cloud gaming) happens only while the link is saturated: a bulk transfer fills an oversized buffer, every other packet queues behind it, and round-trip time jumps from a few milliseconds to hundreds. A quiet-link ping sails right past it.

The underload: block recreates that condition on purpose. It briefly saturates the link with a controlled transfer while pinging a stable host, then publishes the idle-vs-loaded RTT difference — the bufferbloat — as a metric you can graph over time ("every Plex session, the uplink hit 90% and RTT to the client tripled"). The increase is graded on the same A–F scale the Waveform/DSLReports bufferbloat tests use, and a bad grade also drops a dashboard annotation.

It moves real data, so it is off by default and bounded by a byte ceiling and a short duration per run. Pick the direction that matches your problem:

  • up — saturate the uplink. The usual culprit for a Plex server pushing video (residential cable uplinks buffer the worst), or any upload-heavy stutter.
  • down — saturate the downlink. For a Plex client / download-heavy stutter.
  • both — measure each direction in turn.
underload:
  enabled: false       # opt-in: this generates real traffic
  interval: 15m        # how often to run a loaded-latency test
  target: uplink       # metric label (independent of the targets list)
  host: 1.1.1.1        # pinged under load; a near anchor isolates YOUR link
  direction: up        # up | down | both
  duration: 12s        # how long to hold the link under load per direction
  streams: 4           # parallel transfer connections (enough to saturate)
  bytes: 250000000     # ceiling on data moved per direction per run (~250MB)
  pings: 20            # RTT samples in each of the idle and loaded phases
  timeout: 2s
  bad_increase: 60ms   # annotate when loaded RTT rises >= this (0 = never)
  down_url: https://speed.cloudflare.com/__down  # defaults: Cloudflare's
  up_url:   https://speed.cloudflare.com/__up     # public speed-test endpoints

There's also a "Run a bufferbloat test on an IP" button on the dashboard: enter any IP (e.g. your Plex peer's public IP), pick a direction, and it runs a one-off latency-under-load test against that host on demand — no config edit needed. The button waits for the test to finish (~10–25s) and shows a success notification with the result, so you get immediate feedback; the idle-vs-loaded RTT and grade also land in the "Last on-demand test" panels beside it and as a timeline annotation. It works even when the scheduled probe is off (enabled: false); the underload.manual block gates and rate-limits it. The request is proxied server-side through Grafana to the prober, so no prober port is exposed. (If a click seems to do nothing, see Troubleshooting — the prober logs every request.)

The fix for a bad grade is almost always SQM / Smart Queues (cake or fq_codel) on the offending end — it caps the link slightly below line rate to keep the queue short — not a faster plan. Point host at a near anchor (or your gateway) to measure your own access link's queue; point it at the stream's far end to measure that whole path. Published metrics: underload_rtt_idle_seconds, underload_rtt_loaded_seconds, underload_rtt_increase_seconds, underload_bufferbloat_ratio, underload_throughput_bits_per_second, and underload_loaded_loss_ratio (all labelled by target and direction).

AI root-cause analysis — "why did this happen?" (optional)

The mechanical diagnostics gather raw signal; this turns it into an explanation. When an event fires, a Claude agent investigates it and writes a plain-language root cause onto the dashboard. It's given read-only tools and decides how to use them:

  • query Prometheus — to see whether the spike hit every target at once (upstream/ISP) or just one path, and whether it lined up with the WAN saturating (bufferbloat);
  • traceroute / DNS lookup — to re-probe the path and resolution now;
  • RDAP lookup — to name the operator/ASN that owns a slow or lossy hop (so a bad segment gets attributed to Comcast vs. a transit provider).

Each event gets a monotonic Event #N (also exported as diagnostic_event_id{target}), and the agent's writeup is posted as a numbered, tagged Grafana annotation. They appear as purple markers on the timeline and in the "AI latency diagnoses" panel at the bottom of the dashboard — so every spike, its diagnostic run, and its explanation line up by number.

This is fully optional and off by default. It activates only when you set an API key:

# in .env
ANTHROPIC_API_KEY=sk-ant-...

With no key, the prober simply skips the analysis — everything else works unchanged. Tunables live under diagnostics.ai in config/targets.yml:

diagnostics:
  ai:
    enabled: true
    model: claude-opus-4-8   # set claude-sonnet-4-6 for cheaper, faster analysis
    effort: medium           # low|medium|high|xhigh|max — how deeply it reasons
    max_iterations: 8        # cap on the agent's tool-use loop per event
    # task_budget_tokens: 40000   # optional hard ceiling per investigation

Two things to know before enabling it:

  • It sends event telemetry to the Anthropic API — your traceroute hops, IP addresses, and ISP identity are part of what the agent reasons over. Don't enable it if that's not acceptable.
  • It costs per investigation. Opus is the default for best diagnosis; switch model to claude-sonnet-4-6 to cut cost.

effort is the biggest per-investigation lever — bigger than the model choice. Thinking bills at the output rate, which is 5× input, so capping how deep the agent reasons saves more than halving the per-token price does. The API default is high; medium is plenty for a bounded question asked over evidence the mechanical diagnostics have already gathered. max_iterations matters for the same reason in a different place: every iteration re-sends the whole conversation, so the last turns cost the most. task_budget_tokens (off by default, minimum 20000) is a hard ceiling the agent can see — unlike max_iterations, it paces itself and finishes with a verdict rather than being cut off mid-thought.

Use a local model (no cost, no data leaves your network). Point the agent at any Anthropic-compatible endpoint by setting ANTHROPIC_BASE_URL in .env (e.g. a local LLM proxy on your LAN). With it set, no ANTHROPIC_API_KEY is required and investigations cost nothing. Leave it blank to use the hosted Anthropic API.

Cost control — investigations are coalesced. A single shared incident (e.g. bufferbloat) spikes every target at once, which would otherwise launch dozens of identical investigations. To prevent that, each event gets a cheap signature (reason + whether it's a shared cross-target incident or an isolated path), and:

  • the first event of a signature gets a full investigation; repeats within repeat_ttl (default 1h) reuse that analysis with no API call;
  • a single shared incident collapses to one signature once shared_threshold targets trip within shared_window — one investigation, not one per target;
  • a global min_interval (default 3m) and daily_budget (default 50) cap spend even across distinct signatures;
  • isolated distant problems are skipped entirely. A target reached in more than far_hops (default 3) that acts up while every other path stays healthy is "far" — a single remote IP spiking or going dark isn't our internet problem — so with skip_far on (default) it takes no API call at all (counted as exogenous in diagnostic_ai_suppressed_total); the red trigger marker still records it on the timeline. Set skip_far: false to investigate far problems anyway (with the cheaper model and a far_repeat_ttl reuse window of 12h instead of the normal repeat_ttl).

Cheap vs. expensive model, learned per problem. With model_eval on (default), each problem class (reason + shared/near/far) is evaluated: its first eval_samples (default 3) events run both model (Opus) and model_cheap (Sonnet), and a tiny judge call decides whether the cheaper one reached the same root cause. Once a majority agree, the class locks in the cheaper model; otherwise it keeps the expensive one. Far problems that are investigated at all (i.e. when skip_far: false) always use the cheap model (no eval). Set model_eval: false to just use Opus for near/shared and Sonnet for far. Which model ran each investigation is in diagnostic_ai_model_used_total{model}.

Prompt caching cuts the per-investigation token cost. The system prompt and tool list are byte-stable across events, so they're cached once and read (at ~0.1× price) on every iteration of an investigation's tool-use loop; the growing conversation is cached incrementally too, so a 12-step investigation re-reads its earlier tool results instead of reprocessing them. A 1-hour cache TTL keeps that prefix warm across investigations spaced up to an hour apart. Each investigation logs its token breakdown (tokens input=… cache_read=… cache_write=… output=…) so you can confirm cache_read dominates — if it's persistently 0, something is invalidating the cached prefix. (Note: caches are per-model, so the model_eval A/B phase pays a separate cache write for each of the two models until a class settles on one.)

Every trigger is still recorded (diagnostic_triggered_total, the red markers), so nothing is hidden — only the paid investigations are deduplicated. Reused / throttled events are counted in diagnostic_ai_suppressed_total{reason}. Tune the knobs under diagnostics.ai in config/targets.yml.

Each incident is tagged with its LLM accounting. An investigated event's annotation carries llm_used, model:<id>, tokens:<n>, llm_cache_hit or llm_cache_miss, and model_eval (when both models ran), plus a [model · n tokens · cache state] footer. Events that did not call the LLM (reused, exogenous, rate-limited, budget) get a lightweight llm_not_used annotation with the reason, surfaced in the "Events with no LLM call" panel at the bottom — these are rate-limited so a storm can't flood the dashboard (the full count stays in diagnostic_ai_suppressed_total). The bottom "AI investigation cost" row graphs diagnostic_ai_tokens_total by model and by kind, so you can watch spend and confirm cache_read dominates.

The agent posts annotations using the Grafana admin account (GRAFANA_ADMIN_PASSWORD from .env) over the internal Docker network; no ports are exposed for this.

On-demand investigation — the "take a look" button

The AI analysis above fires automatically on anomalies. You can also trigger it yourself: the "Ask the AI to take a look" panel (in the "$target" detail row) runs the same agentic investigation on demand for the currently selected target, then posts its writeup as an annotation just like an automatic event. Unlike the automatic path it always investigates (no coalescing) and skips the cheap-vs-expensive eval, so you get a full answer to "how am I doing versus baseline right now?". The writeup appears on the timeline and in the "AI latency diagnoses" panel ~30–90s after you click (not in the button panel itself).

It needs no exposed prober port: the button (a Business Forms panel) sends its request through the Infinity datasource, which Grafana proxies server-side to the prober over the internal network. The Infinity datasource is locked to the prober host only (allowedHosts), so an anonymous dashboard viewer can't turn it into a general request proxy. Both plugins install automatically via GF_INSTALL_PLUGINS in docker-compose.yml.

Because each click makes an LLM call and runs active probes — and the dashboard allows anonymous viewing — manual runs are rate-limited:

diagnostics:
  manual:
    enabled: true
    min_interval: 60s   # min time between manual runs (0 = unlimited)
    daily_cap: 20       # max manual runs per 24h (0 = unlimited)

Throttled clicks return 429 and are counted in diagnostic_ai_suppressed_total{reason="manual-throttled"}. With a local model (ANTHROPIC_BASE_URL, above) there's no per-click cost and the limits are just a safety net.

Secrets / Grafana — .env

See .env.example. The .env file holds your UDM password and is gitignored. Grafana defaults to anonymous, login-free viewing so the stack is zero-click and the dashboard is easy to link-share; set GRAFANA_ANON_ENABLED=false and GRAFANA_DISABLE_LOGIN=false if you ever expose it beyond your trusted LAN.

Reading the dashboard

The dashboard (Home Internet Latency) is built to be read top to bottom and shared as-is:

  1. Overview — at-a-glance status tiles: worst packet loss, gateway WAN latency, WAN up/down throughput, gateway CPU/memory. Red = bad right now.
  2. Median latency / Packet loss — all targets — the diagnosis row:
    • Spikes on every target at once → upstream (your ISP / WAN).
    • Spikes on one target only → that specific path.
    • Loss to your gateway → inside the house; loss to anchors but not the gateway → the ISP.
  3. Smoke (per target) — pick a target in the Target dropdown. The shaded band is the spread from best to worst ping in each cycle (jitter); the inner band is p10–p90; the bold line is the median. A wide band with a flat median means the connection is jittery even when "average" latency looks fine — a classic call-quality killer.
  4. Per-hop latency (traceroute) — which hop is the first to spike owns the problem. Hover a hop to see the router address (useful to hand to your ISP).
  5. UniFi Dream Machine — WAN throughput, gateway CPU/memory, gateway-reported latency/speedtest, client counts, all on the same time axis. If latency spikes line up with the WAN maxing out, that's congestion/bufferbloat, not an ISP fault — fix it with QoS/Smart Queues rather than a support ticket.
  6. Path discovery & triggered diagnostics — which diverse paths are currently active, how far away each candidate is, when deeper diagnostics fired, and the TCP-handshake / DNS-lookup times they captured. Red annotations across the whole dashboard mark each diagnostic trigger, so you can align "deeper tests fired here" with the latency and WAN graphs above.
  7. AI latency diagnoses (if enabled) — the Claude agent's numbered, plain-language root cause for each event. Purple annotations mark them on the timeline; the panel lists the writeups. Empty unless ANTHROPIC_API_KEY is set.

Sharing with your ISP: select the time window around an incident, take a screenshot of the median-latency and traceroute panels (and the WAN-throughput panel to pre-empt "you were just using it heavily"), or — since viewing is anonymous — send them the Grafana link if they're on your network/VPN. The stack includes the Grafana image renderer, so you can export clean PNGs server-side instead of taking manual screenshots:

  • Whole dashboard → the "Export dashboard as PNG" link in the dashboard's top-right bar renders the entire board (current time range + selected target) to a single PNG in a new tab; right-click → Save, or send the link.
  • A single panel → its menu → Share → Direct link rendered image.

(The full-dashboard render uses a fixed height=3600 in the link URL (docker/grafana/dashboards/latency.json). If you add rows and the bottom gets cut off, raise it — and keep RENDERING_VIEWPORT_MAX_HEIGHT on the renderer service in docker-compose.yml at or above that value, or the renderer clamps it.)

Metrics reference

Prober (:9430/metrics):

metric meaning
probe_up{target,group} 1 if the last cycle got at least one reply
probe_loss_ratio{target,group} fraction of packets lost, last cycle
probe_rtt_best/worst/median/mean/stddev_seconds per-cycle RTT summary
probe_rtt_percentile_seconds{percentile} p10/p25/p75/p90 for the smoke band
probe_packets_sent_total / probe_packets_received_total counters
traceroute_hop_rtt_seconds{target,group,ttl} RTT to the router at each hop
traceroute_hop_info{target,ttl,addr} the router address seen at each hop
traceroute_hop_loss_ratio{target,group,ttl,addr,asn,as_name} per-hop packet loss over a multi-pass trace (trace_probes > 1); labels carry each hop's address and origin AS
traceroute_as_handoff{target,ttl,from_asn,to_asn} 1 at a TTL (hop) where the path crosses an AS boundary
traceroute_border_rtt_seconds{target,from_asn,to_asn,side,addr} RTT to the near/far side of an AS-handoff boundary (TSLP interconnect probe); far minus near, rising at peak, = congested interconnect
traceroute_border_loss_ratio{target,from_asn,to_asn,side,addr} packet loss to each side of an AS-handoff boundary
traceroute_path_length / traceroute_reached path length / reached dest
discovery_selected{target} 1 if the candidate is currently promoted to active probing
discovery_reach_hops{target} / discovery_reached{target} candidate distance / reachability
diagnostic_triggered_total{target,reason} count of latency/loss-triggered diagnostic runs
diagnostic_tcp_connect_seconds{target} / _up TCP handshake time / success from the last run
diagnostic_dns_lookup_seconds{target} / _up DNS resolution time / success from the last run
diagnostic_event_id{target} id of the most recent event (maps annotation ↔ run)
diagnostic_ai_analyzed_total{target} / diagnostic_ai_failed_total{target} AI analyses completed / failed
diagnostic_ai_suppressed_total{reason} events that reused a prior analysis or were throttled (repeat/rate-limited/budget/manual-throttled)
diagnostic_ai_model_used_total{model} investigations by the model that produced the analysis
diagnostic_ai_eval_runs_total dual-model evaluation runs (cheap vs expensive + judge)
diagnostic_ai_tokens_total{model,kind} AI tokens by model and kind (input/cache_read/cache_write/output) — powers the "AI investigation cost" graphs
underload_rtt_idle_seconds{target,direction} / _loaded_seconds median RTT idle vs under load, last latency-under-load run
underload_rtt_increase_seconds{target,direction} loaded − idle median RTT (the bufferbloat)
underload_bufferbloat_ratio{target,direction} loaded median RTT as a multiple of idle
underload_throughput_bits_per_second{target,direction} throughput achieved while saturating the link
underload_loaded_loss_ratio{target,direction} packet loss to the host while the link was saturated

UDM exporter (:9431/metrics): udm_up, udm_wan_latency_ms, udm_wan_rx_bytes_per_second, udm_wan_tx_bytes_per_second, udm_wan_drops, udm_speedtest_{download,upload}_mbps, udm_speedtest_ping_ms, udm_gateway_cpu_percent, udm_gateway_memory_percent, udm_gateway_uptime_seconds, udm_clients, udm_config_change_total.

Gateway config awareness & change events

The udm-exporter also reads the gateway's WAN configuration (Smart Queues / SQM, rate limits, WAN type, MTU — with secrets like PPPoE passwords redacted) and uses it two ways:

  • It serves that config at /config, which the AI analysis reads via a udm_config tool. This stops the classic "the AI keeps telling me to enable Smart Queues, but I already did" problem — the agent checks what's actually configured first, and instead reasons about whether the configured shaper rate is set too high for the real line, or whether the cause is elsewhere. The agent's prompt is also grounded in real bufferbloat rules so it doesn't loop on "lower the upload cap": it must confirm a direction was actually saturated during the spike (else it's not bufferbloat), it knows there's a floor (~85–90% of line rate — below that, lowering the cap only wastes bandwidth, so it won't recommend it), and it knows the UDM Pro can't shape a gigabit download (Smart Queues disables hardware offload and is CPU-bound to a few hundred Mbps). Give it your specifics with diagnostics.ai.context in config/targets.yml (your plan's line rates, gateway model, and what's already configured) so it computes "90% of your 35 Mbps upload" exactly and stops re-recommending a fix that's already in place.
  • It watches that config for changes (every UDM_CONFIG_INTERVAL, default 5m). When a setting changes, it posts an orange config-change annotation to Grafana describing exactly what changed (wan_smartq_enabled: false → true) and bumps udm_config_change_total. Those show up on the timeline and in the "UDM config changes" panel — so you can see whether enabling SQM (or any tweak) actually moved latency, and a change made just before a spike becomes a prime suspect.

This needs the exporter to reach Grafana (it uses GRAFANA_URL / GRAFANA_ADMIN_PASSWORD over the internal network) — already wired in docker-compose.yml. The redacted config is what's sent to the AI; if even that is too much to share, leave ANTHROPIC_API_KEY unset (the change annotations still work without it).

Running without a UDM

The latency probing is fully independent of the UniFi exporter. To run just the probes + dashboard, comment out the udm-exporter service in docker-compose.yml (the UDM panels will simply show "No data"), or leave it — it will log auth failures and report udm_up 0 without affecting anything else.

Troubleshooting

  • All targets show probe_up 0 / "socket: permission denied" in docker compose logs prober → the container didn't get NET_RAW. Confirm the cap_add: [NET_RAW] block is present and your Docker host/policy allows it. As a fallback you can set privileged: false in targets.yml and set net.ipv4.ping_group_range="0 2147483647" on the host.

  • udm_up 0 → check docker compose logs udm-exporter. Usual causes: wrong UDM_URL, a cloud (SSO) account instead of a local one, or a wrong password/role.

  • Gateway target times out but the internet works → your gateway may rate- limit or drop ICMP to itself; point home-gateway at its LAN IP and confirm it answers ping.

  • Dashboard empty for a minute after startup → normal; Prometheus needs a scrape cycle or two before the first points appear.

  • "Active discovered paths" is empty → discovery uses the same raw-ICMP traceroutes as everything else, so it needs NET_RAW (see above). It also only runs its first pass at startup and then every discovery.interval; give it a moment. With no candidates configured it stays dormant by design.

  • The dashboard doesn't reflect a git pull / dashboard edit → the dashboard is provisioned from docker/grafana/dashboards/latency.json as the source of truth and re-scanned every 30s, so changes normally appear within a minute. If it's stuck on an old version, restart Grafana to force a re-import: docker compose restart grafana (or docker compose up -d --force-recreate grafana). Because the file is authoritative, panel edits made in the Grafana UI are not persisted — change the JSON instead.

  • The "Run a bufferbloat test" button doesn't seem to do anything → the button now waits for the test (~10–25s) and shows a success notification with the result, but if you're unsure it's running, the prober logs every request:

    docker compose logs -f prober | grep -i underload

    You should see manual underload request ... host="..." the instant you click, then manual underload ... running synchronously, then the result line (underload <host>/<dir>: idle=... loaded=... grade ...). If you see the request line with host="", the form didn't send the IP; if you see no request line at all, the click didn't reach the prober. You can test the endpoint directly, bypassing the form, from the Grafana container:

    docker compose exec grafana wget -qO- --header 'Content-Type: application/json' \
      --post-data '{"host":"1.1.1.1","direction":"down"}' \
      http://prober:9430/api/underload

    It returns the result JSON (grade, idle/loaded ms, throughput) directly.

Development

make test     # go test ./...
make vet
make build    # local binaries into ./bin
make up       # docker compose up -d --build

Layout: cmd/prober and cmd/udmexporter are the two binaries (one image, two entrypoints); internal/{config,pinger,tracer,metrics,udm,discovery,diag,aidiag,grafana} hold the logic; docker/ holds Prometheus + Grafana provisioning and the dashboard JSON.

License

MIT © 2026 Adam Fletcher.