Bonjour, I’m Fernand.
The fastest, calmest customer supportexperience for SaaS ever made.
Press R anytime to register
Fast. Really, really fast.
Fernand is a productivity machine because it’s the culmination of hundreds of design decisions, engineering optimisations and just the right mix of features to create an unrivaled experience.
Keyboard shortcuts for everything
Optimized for efficiency. Reply, add a note, close a request and much more.
Loads under 100ms
No spinners, no loading. Everything is synced between all your screens at all times. It’s like magic.
Smart replies
Execute multiple actions with quick shortcuts to respond to your requests in a flash.
Hello first name
Thanks for reaching out. I’ve looked into it with our technical team, and it appears you currently don’t have any live DNS records for your domain: https://check.mx/mx/domain
DNS propagation can occasionally take up to 48 hours to complete after changes are made.
Refund
Last payment — fully
+ Add an action
Unlock your new superpowers
Meet your new favourite shortcut. All the actions at the tip
of your fingers to clear your request queue 10x faster.
Designed and optimized for SaaS.Not enterprise, not eCommerce.
You are using Stripe, aren’t you? Yep - we all do. With Fernand, you can finally harness all the power of Stripe straight from your customer support tool. No more back and forth between tabs.
I lost my password, can you help me?
A few minutes ago via email
@Jaredcan you look into that, please?
Just now · Internal note
RH
Everywhere your customers are Shared inbox, knowledge base and support widget
On top of our shared inbox experience, deflect conversations with a Notion-like knowledge base editor, or embed a live chat in your product with our widget.
Fernand is crafted to be incredibly calm.Helps increase focus and reduce procrastination.
We’ve designed Fernand by using techniques derived from cognitive bias modification approaches and gamification principles to give people a powerful tool to cope with procrastination and anxiety.
A delight for the eyes. Optimized for dark mode
Match Fernand to your preferred appearance setting and reduce eye strain.
Fly through your requests for just $29/user/month.Forget that crazy Intercom bill.
Unlimited access to every feature,
no credit card needed during your 14 days trial. Cancel anytime.