Chatbots user survey

1 min read Original article ↗

In order to conduct an experiment on the user perception of chatbots we kindly ask you to fill out this form. Thank you.

How often do you use Chatbots?

How do you discover Chatbots?

Checking out featured bots

Clicking on links/Scanning codes from corresponding apps or websites

What are your favourite 3 Chatbots? And why?

Do you think a mascot or personality improves the bot's user experience?

What feature or quality is most important for you in a bot?

What are the biggest shortcomings or deficits of chatbots today?

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