Collectly

7 min read Original article ↗

AI-Powered RCM & Patient Engagement

Automate every step of the patient financial experience — with AI agents that automate RCM workflows, improve cash flow, reduce costs, and integrate seamlessly with your EHR.

or call us: (844) 965-0880

AI-Powered RCM & Patient Engagement

Automate every step of the patient financial experience — with AI agents that automate RCM workflows, improve cash flow, reduce costs, and integrate seamlessly with your EHR.

or call us: (844) 965-0880

AI-Powered RCM & Patient EngagementAI-Powered RCM & Patient Engagement

Average days to collect
an outstanding balance

Increase in Patient Payments

Who is Collectly for?

Private Practices,
Dental & Medical Groups

With patient responsibility increasing by 12% every year, more and more private practices, urgent care centers, and other ambulatory healthcare organizations feel the need for better ways to collect patient payments.

Collectly is an innovative tool for practices that want to demystify the medical billing process, boost patient collection rates, and improve the patient billing experience. Most importantly, your current EHR/PM practices can remain the same.

Learn more

Billing & RCM
Companies

Billing companies struggle with the patient statement process for three main reasons: patients don't pay their paper bills, manual patient A/R follow-up is extremely unprofitable, and fielding a large number of calls from patients with billing questions or complaints is difficult and time-consuming.

Collectly can solve each of these issues. Billing companies can use Collectly in conjunction with multiple EHR/PM platforms, so there is no need to change software, credit card processors, or anything at your front desk.

Learn more

Health Systems
& Hospitals

Hospitals and health systems face significant challenges when engaging patients to pay their bills (self-pay) and simplifying their overly complex medical bills. As hospitals operate on tight margins, it is becoming increasingly important to collect payments from patients on time and in full.

Collectly helps hospitals and health systems boost self-pay and after-insurance-responsibility engagement by more than 300%.

Learn more

Insurance Companies

Health insurance companies can improve the member experience by utilizing Collectly's streamlined medical billing process. With Collectly, payments can be taken at the moment of sending an EOB, rather than relying on the traditional, often confusing medical billing process from providers.

Additionally, Collectly's interface with various EHR/PMs allows for easy, direct posting of payments into the EHRs used by providers, streamlining the process even further. By using Collectly, health insurance companies can provide a more efficient and user-friendly experience for their policyholders.

Learn more

EHR/PM Software
Companies

EHR/PM software companies can improve their competitive offering by incorporating Collectly's streamlined medical billing process and user-friendly experience.

This can improve customer satisfaction, retention, and attract potential clients. Additionally, Collectly's easy-to-integrate APIs can quickly embed Collectly into the patient portal, saving EHR/PM companies time, resources, and allowing them to focus on developing core features.

Learn more

Practices & Medical Groups

With patient responsibility increasing by 12% every year, more and more private practices, urgent care centers, and other ambulatory healthcare organizations feel the need for better ways to collect patient payments.

Collectly is an innovative tool for practices that want to demystify the medical billing process, boost patient collection rates, and improve the patient billing experience. Most importantly, your current EHR/PM practices can remain the same.

Learn more

Billing companies struggle with the patient statement process for three main reasons: patients don't pay their paper bills, manual patient A/R follow-up is extremely unprofitable, and fielding a large number of calls from patients with billing questions or complaints is difficult and time-consuming.

Collectly can solve each of these issues. Billing companies can use Collectly in conjunction with multiple EHR/PM platforms, so there is no need to change software, credit card processors, or anything at your front desk.

Learn more

Health Systems & Hospitals

Hospitals and health systems face significant challenges when engaging patients to pay their bills (self-pay) and simplifying their overly complex medical bills.

As hospitals operate on tight margins, it is becoming increasingly important to collect payments from patients on time and in full. Collectly helps hospitals and health systems boost self-pay and after-insurance-responsibility engagement by more than 300%.

Learn more

Health insurance companies can improve the member experience by utilizing Collectly's streamlined medical billing process. With Collectly, payments can be taken at the moment of sending an EOB, rather than relying on the traditional, often confusing medical billing process from providers.

Additionally, Collectly's interface with various EHR/PMs allows for easy, direct posting of payments into the EHRs used by providers, streamlining the process even further. By using Collectly, health insurance companies can provide a more efficient and user-friendly experience for their policyholders.

Learn more

EHR/PM Software Companies

EHR/PM software companies can improve their competitive offering by incorporating Collectly's streamlined medical billing process and user-friendly experience.

This can improve customer satisfaction, retention, and attract potential clients. Additionally, Collectly's easy-to-integrate APIs can quickly embed Collectly into the patient portal, saving EHR/PM companies time, resources, and allowing them to focus on developing core features.

Learn more

All-In-One Suite

For a Transparent, Predictable, & Convenient Patient Financial Experience That Actually Gets You Paid.

Digital Check-in Experience, In-Person Payments, and Post-Service Billing Experience that’s fully automated, works for every demographic, and streamlines your in-house billing operations.

Collectly Suite

/ Comprehensive all-in-one suite consisting of three major products

Digital Check-In

Entire virtual check-in experience to accelerate cash flow & automate
front-desk ops.

Learn more

In-Person Payments

Collectly POS allows healthcare organizations to accept all kinds of modern payments and introduce smart AutoPay policies to accelerate patient cash flow.

Learn more

Post-Service Billing

Automate your entire post-service Patient A/R process from sending a statement till going through a collections process with a third-party agency.

Learn more

We are EHR/PM Agnostic

Majority of our clients use modern electronic health records / practice management software systems (EHR/PMs). We love working with any EHR/PMs.

20

+

Whether you have a web/cloud-based or on-premises software, we'll make it work.

20

+

We are EHR/PM agnostic and are happy to work with any software system.

Collectly in detail

Below you can find all the details of the Collectly Suite or Custom products we offer

Fix Your Patient Financial Experience

Medical groups & practices

RCM/Billing & EHR/PM companies

Hospital & Health Systems

Virtual Mobile Check-In

In-Person POS Terminals

Billing Workflows Automation

Unlimited text, email, automated calls

Direct mailings

Store Card on File with batch autocharge

AutoPay Consent Management

HIPAA-compliant patient messaging

Digital Statements with integrated payments

Online Self-served Payment Plans

Full-Scale Patient Support Team

Interfacing with supported EHR/PM

Automated reconciliation workflows

HIPAA, SOC2, HITRUST i1 Certification

Smartphone-friendly user interface

Secure authentication

Self-served insurance eligibility verification

Patient-driven entry of medical, insurance, and contact information

Entire check-in process flow

Medical forms management

Consent management

Integrated Patient Payments

Debit/Credit cards, HSA/FSA

Multiple bank accounts routing of a single transaction

Automated payment allocation

Apple Pay/Google Pay

Store card on file with AutoPay

AutoPay Consent Management

Digital statements with integrated payments & support

Customizable Billing Rules

Billing Workflows Automation

Unlimited text, email, automated calls

Direct mailings

Store card on file with AutoPay

Full-Scale Patient Support Team

Self-served Payment Plans

And more features / API access available by request.

Stories of our clients

What our customers say

Easy to make payments

I enjoy it, makes it easy for patients to make payments and send out reminders.

Pros: I like that patients get an invoice emailed and they are also text for bill reminders

Sonia C.

Director of Client Relations

Very up to date with the healthcare space

We are super happy with Collectly. We feel that the customer service is second to none. Any feedback we have provided, Collectly has taken seriously and has either implemented the solution or given us a workaround. I love how up to date Collectly is with the healthcare space

Abby A.

Director of Client Relations

Collectly saves us time and increases our collections

Our company manages several practices and with our PM software, we would have to send statements for each practice separately and manually which was time consuming and subject to human error. Now the process is fully automated and we Collect more of our patient A/R, faster.

Jacob Van Cleve

Director of Operations
at Nexus Healthcare Solutions

Collectly Improves Patient Collections

This software (and the team who supports it) has been an incredible element to add to our billing office. We are very pleased with our start and plan to continue using this software as our patient billing system going forward.

Gwendolyn M.

Billing Manager

Very user friendly and easy to understand

I Very easy to deal with and an easy to set up with our Eclinical Works software.
Pros: It is very user friendly and the statements that go out to our customers is much easier for them to understand.

user

Collectly Is Doing a Great Job for Us

Collectly has been a great asset to our practice. I'm happy we signed up.

Pros: I like that there was already an interface built with our EMR, athena.

Very easy to use, necessary information in one place

Overall, it has been a good experience. I hope to have a long and profitable relationship!

Pros: Dashboard that is very easy to use. It contains all the necessary information in one place.

user

Watch what our customers say about us