ChattySurvey: your AI Assistant to get customer feedback

4 min read Original article ↗

Stop Guessing
Get Answers

With our AI-powered tool you won’t feel uncertain again. Discover what your customers value using friendly and engaging conversations.

Get 10x more responses than
with traditional surveys

We made this possible through AI-generated engaging follow-ups and a user-friendly conversational survey layout

Standart Survey:

  • Rating to measure customer loyalty
  • Preconfigured responses
  • No user engagement
  • No insights
  • No actionable results

AI-Powered conversation:

chattysurvey demo gif

  • Rating to measure customer loyalty
  • Personalized follow-ups for every customer
  • Fun and engaging
  • Insights behind the number
  • Actionable results and recommendations

Don't build a survey EVER AGAIN

We create and optimize survey templates so you don't have to

chattysurvey surveys stars smile

Net Promoter Score (NPS)

Want to know real reasons behind the number? ChattySurvey will get you genuine feedback and make data-driven decisions

Product Market Fit (PMF)

Get to know your customers better and identify patterns. Focus on features development based on your users insights and stay ahead of competition

Customer Satisfaction (CSAT)

Want to know how to provide the best customer experience? With our Powered-AI chatty service you will identify trends and sentiments easily, enabling proactive issue resolution.

Custom Surveys

We can help you to solve specific problems by creating custom surveys to suit your context and specific use cases.

Start taking advantage of ChattySurvey
Your FREE AI survey assistant

High quality and high quantity feedback

Save Time and Money

  • Use less resources to learn more
  • Focus on strategy, not on logistics
  • Avoid manual and frustrating work

Better Insights

  • Make better data-driven decision
  • Be the smartest person in the room
  • Avoid wasting time and money

Qualitative surveys 24/7

  • Continuous feedback
  • Get rid of simple static surveys
  • Use the AI to do the hard work

More and better insights for every team

Go beyond fluffy sentiment analysis, delving into the root causes, identifying meaningful patterns, and generating actionable recommendations.

Product teams

Understand your customers, build products they genuinely desire, and achieve quicker market fit. Avoid simple and biased responses.

For customer success teams

Receive constant feedback with genuine deep reasons. Understand customer needs and ensure positive experience.

For marketing teams

Uncover customer secrets and motivations. Develop effective marketing strategies and Identify new opportunities.

Grow with an AI assistant

ChattySurvey makes your customer feel heard so that you get more genuine responses.

We analyze the data, and provide you actionable information so you can focus on what matters most – your business.

+ 96% savings

Savings vs your current costs without needing dedicated personal to run the interviews.

+ 50 insights

Key insights per month when generating non stop customer research interviews through our AI.

+ 70% engagement

71% of consumers expect personalized interactions and 76% get frustrated when this doesn’t happen.

What our happy customers say about us

"Getting relevant customer information without effort is a huge benefit for us. It saves the whole team time and helps me make informed decisions."

David Millaward

Head of Product

"ChattySurvey has been a great discovery. It saves us money on market research. It provides accurate insights for data-driven decisions without breaking the bank."

Jamie Mason Wright​

App Owner​

"Using the AI saves me time, makes customer feedback easy to understand, and helps me provide efficient support. It's a lifesaver!"

Valentina Thompson​

Customer Service Representative​

Grow your business with Chattysurvey

Find the right subscription plan for your team

Launch

Ideal for testers, students and personal use

  • 50 conversations/month
  • 5 templates
  • Basic analytics

Basic

For small companies and app developers

  • 500 Conversations/month
  • 5 Templates
  • 3 Custom templates
  • Advanced analytics
  • Custom Branding
  • 3 Team members
  • Recommendations

Advanced

For Medium companies looking for growth and team coordination

  • 2000 Conversations/month
  • 5 Templates
  • 7 Custom templates
  • Advanced analytics
  • Custom branding
  • 10 team members
  • Pro recommendations
  • CRM integration

Enterprise

For companies with specific requests

Our dedicated team is ready to assist you with exclusive customize set up, volume needs, and integration packages.

Contact us today to discuss your needs and unlock the full potential of our services.

Start getting customer feedback with AI and take data-driven decisions