According to the FAQ, the third-party AI toggle in your account settings is turned on by default if “you or your team” are participating in the Dropbox AI alpha. Still, multiple Ars Technica staff who had no knowledge of the Dropbox AI alpha found the setting enabled by default when they checked.
In a statement to Ars Technica, a Dropbox representative said, “The third-party AI toggle is only turned on to give all eligible customers the opportunity to view our new AI features and functionality, like Dropbox AI. It does not enable customers to use these features without notice. Any features that use third-party AI offer disclosure of third-party use, and link to settings that they can manage. Only after a customer sees the third-party AI transparency banner and chooses to proceed with asking a question about a file, will that file be sent to a third-party to generate answers. Our customers are still in control of when and how they use these features.”
Right now, the only third-party AI provider for Dropbox is OpenAI, writes Dropbox in the FAQ. “Open AI is an artificial intelligence research organization that develops cutting-edge language models and advanced AI technologies. Your data is never used to train their internal models, and is deleted from OpenAI’s servers within 30 days.” It also says, “Only the content relevant to an explicit request or command is sent to our third-party AI partners to generate an answer, summary, or transcript.”
Disabling the feature is easy if you prefer not to use Dropbox AI features. Log into your Dropbox account on a desktop web browser, then click your profile photo > Settings > Third-party AI. This link may take you to that page more quickly. On that page, click the switch beside “Use artificial intelligence (AI) from third-party partners so you can work faster in Dropbox” to toggle it into the “Off” position.
This story was updated on December 13, 2023, at 5:35 pm ET with clarifications about when and how Dropbox shares data with OpenAI, as well as statements from Dropbox reps and its CEO.