I used Google Glass: the future, but with monthly updates

· The Verge ·

9 min read Original article ↗

The frosted-glass doors on the 11th floor of Google’s NYC headquarters part and a woman steps forward to greet me. This is an otherwise normal specimen of humanity. Normal height, slender build; her eyes are bright, inquisitive. She leans in to shake my hand and at that moment I become acutely aware of the device she’s wearing in the place you would expect eyeglasses: a thin strip of aluminum and plastic with a strange, prismatic lens just below her brow. Google Glass.

What was a total oddity a year ago, and little more than an experiment just 18 months ago is now starting to look like a real product. One that could be in the hands (or on the heads, rather) of consumers by the end of this year. A completely new kind of computing device; wearable, designed to reduce distraction, created to allow you to capture and communicate in a way that is supposed to feel completely natural to the wearer. It’s the anti-smartphone, explicitly fashioned to blow apart our notions of how we interact with technology.

But as I release from that handshake and study the bizarre device resting on my greeter’s brow, my mind begins to fixate on a single question: who would want to wear this thing in public?

Sticky TOC engaged! Do not remove this!

But the feature everyone is going to go crazy with — and the feature you probably most want to use — is Glass’ ability to take photos and video with a "you are there" view. I won’t lie, it’s amazingly powerful (and more than a little scary) to be able to just start recording video or snapping pictures with a couple of flicks of your finger or simple voice commands.

At one point during my time with Glass, we all went out to navigate to a nearby Starbucks — the camera crew I’d brought with me came along. As soon as we got inside however, the employees at Starbucks asked us to stop filming. Sure, no problem. But I kept the Glass’ video recorder going, all the way through my order and getting my coffee. Yes, you can see a light in the prism when the device is recording, but I got the impression that most people had no idea what they were looking at. The cashier seemed to be on the verge of asking me what I was wearing on my face, but the question never came. He certainly never asked me to stop filming.

But the feature everyone is going to go crazy with is Glass’ ability to take photos and video with a "you are there" view

Once those Explorer editions are out in the world, you can expect a slew of use (and misuse) in this department. Maybe misuse is the wrong word here. Steve tells me that part of the Explorer program is to find out how people want to (and will) use Glass. "It’s really important," he says, "what we’re trying to do is expand the community that we have for Glass users. Currently it’s just our team and a few other Google people testing it. We want to expand that to people outside of Google. We think it’s really important, actually, for the development of Glass because it’s such a new product and it’s not just a piece of software. We want to learn from people how it’s going to fit into their lifestyle." He gets the point. "It’s a very intimate device. We’d like to better understand how other people are going to use it. We think they’ll have a great opportunity to influence and shape the opportunity of Glass by not only giving us feedback on the product, but by helping us develop social norms as well."

I ask if it’s their attempt to define "Glass etiquette." Will there be the Glass version of Twitter’s RT? "That’s what the Explorer program is about," Steve says. But that’s not going to answer questions about what’s right and wrong to do with a camera that doesn’t need to be held up to take a photo, and often won’t even be noticed by its owner’s subjects. Will people get comfortable with that? Are they supposed to?

The privacy issue is going to be a big hurdle for Google with Glass. Almost as big as the hurdle it has to jump over to convince normal people to wear something as alien and unfashionable as Glass seems right now.

But what’s it actually like to have Glass on? To use it when you’re walking around? Well, it’s kind of awesome.

Think of it this way — if you get a text message or have an incoming call when you’re walking down a busy street, there are something like two or three things you have to do before you can deal with that situation. Most of them involve you completely taking your attention off of your task at hand: walking down the street. With Glass, that information just appears to you, in your line of sight, ready for you to take action on. And taking that action is little more than touching the side of Glass or tilting your head up — nothing that would take you away from your main task of not running into people.

It’s a simple concept that feels powerful in practice.

The same is true for navigation. When I get out of trains in New York I am constantly jumping right into Google Maps to figure out where I’m headed. Even after more than a decade in the city, I seem to never be able to figure out which way to turn when I exit a subway station. You still have to grapple with asking for directions with Glass, but removing the barrier of being completely distracted by the device in your hand is significant, and actually receiving directions as you walk and even more significant. In the city, Glass make you feel more powerful, better equipped, and definitely less diverted.

In the city, Glass make you feel more powerful, better equipped, and definitely less diverted

I will admit that wearing Glass made me feel self-conscious, and maybe it’s just my paranoia acting up (or the fact that I look like a huge weirdo), but I felt people staring at me. Everyone who I made eye contact with while in Glass seemed to be just about to say "hey, what the hell is that?" and it made me uncomfortable.

Steve claims that when those questions do come, people are excited to find out what Glass is. "We’ve been wearing this for almost a year now out in public, and it’s been so interesting and exciting to do that. Before, we were super excited about it and confident in our design, but you never know until you start wearing it out and about. Of course my friends would joke with me ‘oh no girls are going to talk to you now, they’ll think it’s strange.’ The exact opposite happened."

I don’t think Glass is right for every situation. It’s easy to see how it’s amazing for parents to capture all of the adorable things their kids are doing, or for skydivers and rock climbers who clearly don’t have their hands free and also happen to be having life changing experiences. And yes, it’s probably helpful if you’re in Thailand and need directions or translation — but this might not be that great at a dinner party, or on a date, or watching a movie. In fact, it could make those situations very awkward, or at the least, change them in ways you might not like.

Sometimes you want to be distracted in the old fashioned ways. And sometimes, you want people to see you — not a device you’re wearing on your face. One that may or may not be recording them right this second.

And that brings me back to the start: who would want to wear this thing in public?

Not if, but when

Not if, but when

Honestly, I started to like Glass a lot when I was wearing it. It wasn’t uncomfortable and it brought something new into view (both literally and figuratively) that has tremendous value and potential. I don’t think my face looks quite right without my glasses on, and I didn’t think it looked quite right while wearing Google Glass, but after a while it started to feel less and less not-right. And that’s something, right?

The sunglass attachment Google is shipping with the device goes a long way to normalizing the experience. A partnership with someone like Ray-Ban or Warby Parker would go further still. It’s actually easy to see now — after using it, after feeling what it’s like to be in public with Glass on — how you could get comfortable with the device.

I walked away convinced this wasn’t just one of Google’s weird flights of fancy

Is it ready for everyone right now? Not really. Does the Glass team still have huge distance to cover in making the experience work just the way it should every time you use it? Definitely.

But I walked away convinced that this wasn’t just one of Google’s weird flights of fancy. The more I used Glass the more it made sense to me; the more I wanted it. If the team had told me I could sign up to have my current glasses augmented with Glass technology, I would have put pen to paper (and money in their hands) right then and there. And it’s that kind of stuff that will make the difference between this being a niche device for geeks and a product that everyone wants to experience.

After a few hours with Glass, I’ve decided that the question is no longer ‘if,’ but ‘when?’

Video shot and edited by: Jordan Oplinger & Ryan Manning; Additional editing by Billy Disney
Photography: Michael Shane