Used by product, sales and service teams in industries like insurance, banking, healthcare, enterprise e-commerce and more
Most co-browsing solutions make you change your website
They claim to offer ‘universal’ co-browsing, but it only works on your website. And only after you’ve added a bunch of JavaScript code. It’s often just screen sharing in disguise. Not very universal at all.
other co-browsing solutions
Slow, risky and limited
Adding code to every single webpage
Content from other sites unviewable
No support for offline documents
The champagne of
co-browsing
With Surfly, you get co-browsing and collaborative web interaction on steroids. The end-user experience is so frictionless, people usually won’t even realize they’ve switched to a Surfly co-browsing session.
See how Surfly stacks up compared with alternatives
No website changes required
Universal (iframe & 3rd party content)
Fine-grained control switching
No installation or extension
Can be integrated in web apps
Restricted only to the web
Help your users, prospects and customers remotely
Phone calls, chatbots, email and traditional screen sharing tools are limited. And they’re impersonal. With Surfly, you add collaborative features to any user journey. This allows you to collaborate with people online, in real-time.
“Surfly made it easy for us to integrate co-browsing into our patient journey. The team’s support was outstanding, the documentation clear, and the experience one of the smoothest rollouts we’ve ever had.”
Build infinitely customizable co-browsing journeys
With Surfly, it doesn’t matter what your specific needs are. Our speed-to-market for collaborative features is unrivalled. Get up and running in minutes instead of months. Presented in your company branding, running on your company domain. Accessed in one click. No sketchy URLs. No downloads.
“Surfly's solutions have enhanced our technological infrastructure. Their ability to understand and adapt to our requirements, coupled with the ease of API implementation, has enabled us to improve our customer interactions and internal processes.”
Sergey Krasovitskiy, Product manager
Add collaborative features to any digital product
Surfly offers several robust and powerful co-browsing APIs. Use these to turn any app, platform, or website into a fully collaborative co-browsing experience. Completely white-labeled so it looks exactly like your own product. No code needed, whatsoever.
“With Surfly we were able to instantly transform our self-service journey into a collaborative experience. Fully on-brand without pushing users to other software or another app.”
Bas von Meijenfeldt, Enterprise Client Manager
Universal co-browsing technology
Connect Surfly to your existing tech stack
Surfly offers native integrations with several with major CRM and contact center software like NICE, Salesforce, Cisco, Zendesk and Intercom. Our main integration options, though? An insanely simple setup, whatever your tech stack may be.
How collaborative sessions benefit your business
Surfly is the only real universal co-browsing solution that offers fine-tuned masking and redaction of any web element. It also works on any complex web apps and can be deployed on-premise. This gives you an incredible competitive advantage and the highest speed-to-market for collaborative features. With Surfly, you’ll keep customers happy and retention rates high.
Shorter sales cycle
Increase in personalized cross-selling
Higher customer satisfaction rate
Security and compliance are core design principles of our product
Surfly’s technology has been designed to act as infrastructure, with information only passing through, but never stored by us. And when no data is stored, no data can be lost or leaked.
AICPA SOC compliant
Surfly meets the standards established by the American Institute of Certified Public Accountants (AICPA) for System and Organization Controls (SOC). Meaning we have robust data management controls in place.
ISO/IEC 27001 certified
Our information security management system has been certified for ISO/IEC 27001. This indicates Surfly is committed to information security as per internationally recognized best practices.
HIPAA compliant
Surfly also adheres to regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Meaning businesses operating in the healthcare industry can safely use Surfly to handle patient data.
Built specifically for companies with large and complex legacy infrastructure
Surfly powers collaborative user journeys serving over 200.000+ users in insurance, banking, healthcare and enterprise e-commerce. But these are just examples. Literally any digital product can benefit from collaborative features. So can yours.
Don’t just take our word for it
Here’s what others say about Surfly’s universal co-browsing technology.
Startpage’s best feature is ‘anonymous view,’ which lets you view the web pages that pop up in your results through an online anonymous proxy. It’s a fast and easy way to stay anonymous while searching and viewing any page you like.
TechNadu
Leading Tech Reporter
,
TechNadu
Surfly creates a more efficient shopping experience, helps regulate occupancy and means people end up buying more because they’ve already pre-screened everything in their fitting room.
Surfly is perfect for when I have the client in front of me (or on the phone) since I can provide an immediate quotation easily and don’t need to waste time and effort by going elsewhere and waiting for a response.
Surfly makes it possible for our customers to have an experience that is as close to meeting in-person, even when our financial consultants cannot be physically present.
Jeremy Ong
Chief Customer and Operations Officer
,
HSBC Life