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The Agentic Work Unit: Converting Raw Intelligence into Real Work

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Customer Success Stories

Back from the Brink: How AI Helped Save Petaluma Creamery

How Petaluma Creamery successfully revitalized its cheesemaking operation by replacing manual, paper-based processes with Agentforce.

Latest Research

87% of sales organizations currently use some form of AI for tasks like prospecting, forecasting, lead scoring, or drafting emails.

54%

54% of sellers say they’ve used agents, and nearly 9 in 10 plan to by 2027.

92%

92% of sellers with AI agents say it benefits their prospecting efforts.

Marc Benioff, Chair, CEO & Co-Founder

We’ve rebuilt Salesforce to become the operating system for the Agentic Enterprise, bringing humans and agents together on one trusted platform. And the more intelligence moves to where work happens, the more valuable Salesforce becomes.

Marc Benioff

Chair and CEO, Salesforce

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