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Salesforce Agentic Enterprise Index: Agent Deployments More Than Double Year over Year

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Once provisioned, businesses start creating agents within an average of two days. And that number is decreasing month over month, down 53% across the whole analysis period.

The average number of agents activated per organization increased nearly 3x over the past year.

The action-to-output ratio of agents is growing at a 15% compound monthly growth rate.

Agentic AI is the biggest growth opportunity for our customers, and for Salesforce. We’re the #1 Agentic CRM, with Agentforce now powering every Customer 360 application and helping tens of thousands of businesses across every industry transform into Agentic Enterprises.

Marc Benioff

Chair and CEO, Salesforce

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