Deliver flawless digital experiences and drive business results with AI-driven, automated, frontend-to-backend digital experience monitoring.
Jodie Kovacs Senior Solution Architect, EDF
Dynatrace gives us the necessary view so we can bring together the underlying technology platforms with an understanding of the impact to our customers.
Insightful and actionable answers across teams within one platform
Empower development, operations, and business teams with a unified platform to deliver a positive digital experience for every user.
Availability and Performance Monitoring
Deliver flawless digital experiences without complex or manual setup
- Automatically instrument applications for immediate insights to optimize performance
- Quickly assess web and mobile app health to discover how performance, availability, and errors impact digital experience
- Leverage automatically adjusting multidimensional baselines to factor in real users’ location, device, and browser for anomaly detection
- Improve Core Web Vitals to keep your applications competitive and benchmark against SLOs
- Ensure continuity and service by monitoring application availability around the world and the clock
Troubleshooting
Identify and remediate errors with complete context
- Quickly understand how users are impacted by a problem across all applications with complete front- to back-end context
- Get AI-driven root cause analysis with causal relationships for fast remediation
- Analyze underlying issues caused by hard-to-detect errors that contribute to poor business results
Synthetic Monitoring
Discover and resolve issues before users are impacted
- Execute synthetic monitors from public and private locations to track availability and performance of customer-facing apps and internal resources
- Get immediate alerts on problems across production before they affect end users
- Quickly identify and analyze root cause to understand outage reasons and react accordingly
- Ensure compliance with SLAs by continuously testing and monitoring application performance
- Improve release quality and validate deployments
User Journey and Conversion Analysis
Discover, analyze, and improve journeys across channels
- Measure growth and engagement of your apps by automatically tracking conversion metrics and key user actions
- Understand product performance within the context of marketing and conversions
- Analyze the performance of user behavior and customer journeys to drill into adoption and retention
Customer Complaint Resolution
Provide enhanced customer support
- Get quantitative and qualitative insights into user experience
- Replay every session through the eyes of the user and understand their exact experience with full session context
- Capture the full visibility of customer experience across every digital transaction while keeping your end-user privacy secure
User Satisfaction Monitoring
Track user satisfaction for continuous improvement
- Gauge satisfaction of your overall applications and individual user actions with automatic application performance index (Apdex) scores
- Understand entry, exit, and other actions and how they impact Apdex
- Analyze user behavior to understand what causes frustration and optimize customer experience
- Compare behavior and conversions across all channels
- Examine bounce rates and which errors contribute to their increase
Explore customer stories
Extend your team’s value with expertise-based data analysis and recommendations
The Business Insights team leverages deep Dynatrace expertise to go beyond application performance and unlock more value to drive business decisions.
Dynatrace Playground
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