How Satya Nadella Has Completely Changed Microsoft In Just 3 Months
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Three months ago Microsoft announced that long-time Microsoftie Satya Nadella would become the company's third CEO.
That has turned out to be a smart choice.
In a few short weeks, the company has a fresh outlook and a more respectful attitude toward all of its constituents, customers, developers, and, most especially, competitors.
The sunny outlook is infectious. Microsoft's stock is trading at a 14-year high, hovering about $40 share.
A quick tour of what's been going on at Microsoft shows the company making changes at a feverish pace.
Within the past few days ...
Nadella proved that Microsoft's war with Apple is over. Microsoft has been using Apple's iPad and iPhones with Microsoft software and cloud services in public demos all over the place: at its developers' conference and at its big customer conference. We expect Apple's products to appear on stage at its big partner conference in July, too.
Under Nadella, Microsoft ended "one of the most egregious price gouging experiences in personal technology," as blogger Paul Thurrott at Supersite for Windows called it. Microsoft said it would end the tactic of making Xbox users pay for an upgraded Live Gold subscription just to use the entertainment features included in the console.
He, himself, talked to Wall Street analysts at the quarterly conference call. That's something that Ballmer didn't do. He struck the right tone between confidence and humility, telling the Street that Microsoft's new attitude is "courage in the face of reality."
He launched Microsoft into the hottest new market, called the Internet of Things (IoT), which will become a $1.6 trillion market within four years, Microsoft says, and a $19 trillion market in a decade, Cisco says. Microsoft launched a new database, a new cloud service and a new big data analysis service for IoT apps.
He also discussed his vision for IoT and Microsoft's place in it, something he calls a "data culture" where all people have instant access to the vast amounts of knowledge.
And he announced that Microsoft will be making a version of Windows for wearables.
Within the past few weeks ...
He persuaded developers to create more apps for Windows 8 and Windows Phone by offering them what is known as the "Holy Grail" in app development, tools that let an app developer write the app once and easily convert it to all Windows versions (Windows 8, Windows Phone and Xbox) and also to iOS and Android.
After seeing the new tools, one developer told us, "This was a very strategic move. Microsoft is offering a lot of support, making it easy to work with them."
Under him, Microsoft killed the tile-based look of Windows 8 for PCs with keyboards and no touch screens, undoing Microsoft's earlier decision to force people to use the start screen with Windows 8.
He made Windows free for all devices with nine-inch or smaller screens, a major business-model change for Windows.
He's allowed Nokia to continue to sell its new Android devices. This choice by Nokia while the acquisition was pending was considered a major embarrassment to Microsoft. But in Nadella's Microsoft, it's just a shrug.
Microsoft no longer views anything "not Windows" as an enemy of Microsoft. Nadella looks at Android as just another platform that can run Microsoft software and cloud services.
Within the past few months ...
He launched Office for iPad, even though a touch version of Office still isn't available for Windows 8. Releasing Office for iPad before Windows 8 was actually Ballmer's decision, but Nadella used the launch as his first public appearance.
He made his master plan clear: Microsoft software will power all sorts of devices through services and apps.
He let two top managers go because they reportedly weren't "all in" with him as CEO. He promoted Chris Capossela, previous top marketing guy for Microsoft Office, to become the top marketing guy in the company. The next day, we learned that Microsoft ended its "Scroogled" ad campaign bashing Google.
Next up, Nadella still has big problems to fix ...
He's got to make people love Windows 8.
He's got to make people love Windows Phone 8.
He's got to keep Google from eating Microsoft's lunch with Google Apps and Chromebooks.
He's got to deal with the integration of Nokia.
Failing that, he's got to come up with new operating systems and mobile devices that people do want.
He's got to transition enterprise customers from old-school packaged software to the cloud, without gutting his cash-cow enterprise businesses of Microsoft Office, Windows Server, the SQL Server database, Microsoft Exchange, and so on.
He's also got to revamp the enterprise sales team to align with Microsoft's new attitude and new goals.
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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.
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