COVID-19 has delivered a shock to us all, forcing the pace of change and raising uncertainty to new levels. For many, work has changed fundamentally in a few short weeks. How can we navigate through this new world? This session looks at trends in work and offers a framework for understanding them. Join Richard M. Marshall, PhD and Founder of Concept Gap, to look at addressing needs of remote work, self-service digital systems, events and employee wellbeing with a particular focus on how to prepare to prosper when the pandemic is over.