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I’m a Principal Technical Program Manager specializing in AI/ML operations, cloud…

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  • This Embarrasses You and I*

    Wall Street Journal

    At RescueTime, for example, grammar rules have never come up. At the Seattle-based maker of personal-productivity software, most employees are in their 30s. Sincerity and clarity expressed in "140 characters and sound bytes" are seen as hallmarks of good communication—not "the king's grammar," says Jason Grimes, 38, vice president of product marketing. "Those who can be sincere, and still text and Twitter and communicate on Facebook—those are the ones who are going to succeed."

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  • Seattle DevOps Meetup

    Organizer

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    Organize a monthly SRE/DevOps series held online one Wednesday per month.

  • DevOpsDays Seattle Organizer

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    DevOpsDays Seattle Organizer

  • Eastside CoffeeOps

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Recommendations received

  • LinkedIn User

    “I had the pleasure of working with Jason and his team at Concur, managing the New Relic relationship. Jason is not only a thoughtful leader but a passionate, results driven individual that thrives in the face of change. He is responsive, always finding ways to make his team more efficient, and easy to work with. Jason would be a great addition to any team!”

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    I build AI‑driven products that transform how government and public‑sector organizations experience Microsoft Support. My focus is on integrating Copilot, LLM‑based automation, and predictive intelligence into high‑compliance, high‑stakes environments where reliability, clarity, and trust matter most. With 40+ years across Microsoft, SAP, Hyperion, IBM, and Oracle ecosystems, I bring a systems‑thinking approach to modernizing support operations. I work at the intersection of AI strategy, product management, data insights, and operational excellence, helping frontline teams deliver faster, more accurate, and more human support experiences.<br><br>My strengths include:<br><br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; AI‑powered product design and workflow automation<br><br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Copilot integration for frontline support teams<br><br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Data intelligence and insights for government customers<br><br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cross‑functional leadership across engineering, support, and operations<br><br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Product roadmaps for secure, compliant, public‑sector environments<br><br>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translating complex systems into simple, scalable solutions<br><br>I believe technology should reduce friction, empower people, and create space for clarity and wellbeing. My writing reflects this philosophy — grit, gratitude, and the belief that resilience and empathy are as important as innovation. If you’re working on AI transformation, public‑sector modernization, or human‑centered product strategy, I’d be glad to connect.<br><br>Artificial Intelligence (AI)<br><br>Generative AI<br><br>Large Language Models (LLMs)<br><br>Microsoft Copilot<br><br>AI Product Management<br><br>Machine Learning Fundamentals<br><br>Data Strategy<br><br>Responsible AI<br><br>Automation Strategy<br><br>Prompt Engineering<br><br>Azure Cloud Architecture<br><br>Product Road mapping<br><br>Customer Experience Strategy<br><br>Cross‑Functional Leadership<br><br>&nbsp;<br><br>CERTIFICATIONS:<br><br>Microsoft Certified: Azure AI Fundamentals<br><br>Microsoft Certified: Azure Data Fundamentals<br><br>Microsoft Certified: Power Platform Fundamentals<br><br>Generative AI Specialization (DeepLearning.ai / Microsoft)

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