The ride was smooth and quick. The driver of the black-cab zipped through peak morning traffic. I had a feeling that I was being driven by someone with ‘The Knowledge’.
— Amir Mizroch
Booking through an old-fashioned phone call was straightforward and took about a minute. The charge was fixed in advance at £11. The car was a luxurious, five-door black Ford Galaxy. The driver was courteous and smart. It was a smooth and easy ride, even though the traffic was snarled near the destination.
— Simon Zekaria
Uber's driver wasn’t familiar with The Shard, a towering glass structure that is one of the most recognizable landmarks in London. The driver took a different route from the other two, which ended up taking twice as much time. The fare was 60% more than the other trips because of a premium Uber charges for busy times. The Toyota Prius was clean and comfortable.
— Lisa Fleisher