DNS issues affecting AMS data center

2 min read Original article ↗

Resolved

We're sounding the all-clear as resolution in all regions has been responsive for the past couple of hours. As always, please email support if you notice any issues or need assistance.

Posted Jun 09, 2015 - 19:41 UTC

Monitoring

We are monitoring the defenses we have in place now and will provide updates here.

Posted Jun 09, 2015 - 16:32 UTC

Update

We continue to tweak our DoS defenses and availability is improving slowly.

Posted Jun 09, 2015 - 16:29 UTC

Update

We are still working on this issue with our DoS defense provider and will publish updates here as we have them.

Posted Jun 09, 2015 - 15:19 UTC

Update

This attack is also affecting our Virginia data center and we are working on that system as well.

Posted Jun 09, 2015 - 14:31 UTC

Update

The DoS has increased and we are currently working on mitigating.

Posted Jun 09, 2015 - 14:24 UTC

Update

We have removed the Amsterdam data center from service and are continuing to investigate. DNS resolution should be returning to normal for European customers at this point.

Posted Jun 09, 2015 - 14:13 UTC

Update

The issue is now affecting multiple data centers. We are working on mitigating.

Posted Jun 09, 2015 - 14:01 UTC

Identified

We are currently seeing what appears to be a denial of service attack affecting all data centers.

Posted Jun 09, 2015 - 13:58 UTC

Investigating

We are currently investigating DNS resolution issues with our Amsterdam data center.

Posted Jun 09, 2015 - 13:53 UTC