Frequently Asked Questions
Why are domains with unverified registrant email addresses suspended?
To ensure that the registrant is contactable, registrars and other entities providing registration
services are required to verify registrant email addresses and contact information after
registration and incoming transfers as well as data updates.
How can I prevent deactivation of my domain in the future?
This requires the completion of the verification process within 15 days of the verification mail
being sent to you. Make sure the email address you provide works, and that your mailbox is reviewed
regularly. Make sure to expect a verification mail when making an update to your data, registering a
domain with new data or transferring a domain between registrars.
How can I reactivate my domain and remove the suspension?
This requires the completion of the verification process. You can resend the verification mail
through your domain provider. Also, if desired, you can update your registrant contact information
at your domain provider and afterwards you will receive a verification email.
How long does it take until my website comes back online after the suspension is removed?
After the verification has been successfully completed the suspension should be removed within 30
minutes. Keep in mind that populating new DNS servers might take a bit longer due to DNS caching.
I’m not the owner of this domain. What can I do?
If you are a visitor to this website, please try accessing this domain again later.