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Geckoboard Breakfast: Measuring What Matters in Support, 2026

Case Studies

Geckoboard Breakfast: Measuring What Matters in Support, 2026

Key takeaways from our Geckoboard Breakfast event, including how leading teams use real time dashboards, measure AI performance and rethink reporting for 2026....

  • by Sam Gane

I think light themed dashboards suck. Here’s why.

Dashboard design

I think light themed dashboards suck. Here’s why.

Dark vs light dashboards: does dark dashboard design just look better, or is it easier to monitor? Research on contrast, peripheral vision and usability explains why it matters....

  • by Sam Gane

Trackforce brings real-time visibility to the whole business with Geckoboard

Case Studies

Trackforce brings real-time visibility to the whole business with Geckoboard

See how Trackforce used Geckoboard to bring real-time visibility to the whole business, improve CSAT to 92.5%, and cut response times by 40%....

  • by Sam Gane

Gamification for Support and Sales teams: what works (and what doesn’t)

Culture

Gamification for Support and Sales teams: what works (and what doesn’t)

Gamification works when it’s built on real KPIs, not gimmicks. Learn what actually changes behaviour in support and sales teams - and why feedback loops matter....

  • by Nick Smith