1,741 "informed" consents with one click? GDPR complaint filed
noyb.euMy Samsung TV which I bought 8 years ago now suddenly asks me if it's okay they share data with their over 200 partners. They have the nerves to headline this with "protect your privacy". Generally not a big fan of EU policing but I wish somebody sued them over this.
> Improving Your Experience and Protecting Your Privacy on Samsung TV Plus
> Samsung and our 264 partners use information about you and your device in order to provide, analyse and improve the Samsung TV Plus app. This includes the processing of personal data such as unique IDs for personalised advertising.
If I got a dollar for every person suckered into buying Samsung products…
But to stay on topic: never! connect your tv to the internet. My LG has been offline for around 5 years now after automatically installing unwanted apps. Since then, I run everything via an Apple TV 4K which works way better than LGs own software does anyway.
Exact same setup here. Ideally I'd buy a dumb TV but they don't exist in the modern era.
Can a screen/monitor/TV send data back over HDMI through a connected computer or is that a 1 way connection?
Technically yes, hdmi supports transmitting Ethernet. Realistically no.
I threw out a Samsung TV after they kept asking this shit. They'd provided a single button to accept but literally 200+ decline buttons, one for every partner, that I needed to scroll through a click with my remote. Fuck Samsung. Will never buy any Samsung product ever again.
Do you have a better system fix than what EU is trying to do?
There would be a few fixes, if the politics would be interested in actually fixing this loophole.
- deny is the default: one button to deny everything but one accept button for every partner
- respect DO NOT TRACK, and force software/hardware providers to enable it by default
- making payments for non-tracking illegal
- remove or rephrase "legitimate interest" ruling, because providers use that as an excuse to enable everything
- and probably: prohibit any other dark pattern, or at least make it extremely hard to implement
> - deny is the default: one button to deny everything but one accept button for every partner
Yes, that's in the law. I you do not click on consent, the default is deny everything, and a button to refuse everything should be easy to access.
> - making payments for non-tracking illegal
In the law too.
> - remove or rephrase "legitimate interest" ruling, because providers use that as an excuse to enable everything
True, this loophole was introduced by UK/US lobbyists at the time if I remember correctly. My (very small, 3 dev) company at the time worked on health data and managed to find itself in the arcanes of Brussels because anything related to PII security was good news for us.
- and probably: prohibit any other dark pattern, or at least make it extremely hard to implement
This is the courts who can judge that.
The main issue with the gdpr law is local enforcement. It is honestly well written and easy to understand, which is why you have so much legal loopholes, but EU courts are RAI rather than RAW (our fast americanisation is changing that though).
> making payments for non-tracking illegal
This keeps surfacing in discussions about tracking. I'm wondering how do you propose for b2c software companies to make money if they can't either properly advertise or require you to pay to opt-out? Is this just an entitled leftie thing ("Elon Musk should pay for my Instagram!") or is there a genuine though-out plan for another reasonable business model?
I would have them make money by selling me products, rather than selling me as a product.
> I'm wondering how do you propose for b2c software companies to make money if they can't either properly advertise
Advertising does not require invasive and pervasive tracking. There's no world in which a b2c company needs my precise geo location for 12 years: https://x.com/dmitriid/status/1817122117093056541
Why the hell are people defending 24/7 monitoring at scale that would make even Stasi or Stalin pause and think "are we going too far?"? 1984 wasn't an instruction manual.
Respecting Do Not Track is the most important thing here. They absolutely could have forced all browser vendors to implement that feature, and force website owners to honor it. Instead, we got cookie banners.
> deny is the default
Article 6 and 7 of the GDPR
> respect DO NOT TRACK, and force software/hardware providers to enable it by default
There is other software and other areas of human activity than just cookies and browsers.
Also, with "deny is default" you shouldn't really nead the DNT. But tell that to the ad/tracking industry
> making payments for non-tracking illegal
Generally derived from GDPR. See e.g. recital 43 https://gdpr-info.eu/recitals/no-43/
> remove or rephrase "legitimate interest" ruling, because providers use that as an excuse to enable everything
It's there because actual legitimate activities like security audits or fraud detection would not be possible.
EU expects companies to act as adults, but here we are.
> prohibit any other dark pattern, or at least make it extremely hard to implement
This cannot be properly specified. And existing laws and regulations already cover that.
See the article we're commenting under. And noyb's previous cases: https://noyb.eu/en/where-did-all-reject-buttons-come
People aren’t rational. They want to have less regulations so there’s more freedom to do what you want and then in the same sentence complain about enshittification.
> asks me if it's okay they share data with their over 200 partners. L
What happens if you say no?
Still wondering how "freely given, informed, specific and unambiguous" is fulfilled by "sure you can opt-out of tracking - by buying a premium subscription. Also, here are our 589 'partners' that all claim legitimate interest" but here we are.
Legitimate interest does not exist and is a loophole in the law which should be killed. You can challenge it but the authorities who should handle that are grossly underfunded.
It does exist, but the allowable use cases that third parties can claim "legitimate interest" for need to be severely restricted. At present, it's a joke - a single site can have dozens or even hundreds of companies claiming "legitimate" interests, but which are anything but legitimate.
It's almost hilarious how every cookie form now has a "legitimate interest" section that's just a copy of the "consent" section with defaults set to "allow".
They're not even pretending anymore and are just trying everything they can't get consent for again via the "legitimate interest" route.
I was actually wondering if the mandated "refuse everything" button that revokes my consent in bulk (and then conveniently closes the window) also implies I objected to all "legitimate interest" claims, or if that is another malicious compliance trick...
Even if they were well-funded, I suspect the history of regulatory capture, at least in the U.S., shows that meaningful pro-consumer reforms get slow-walked until the underlying bills dilute and/or die in committee.
Or, if reforms do pass, they get reversed the next time the counter-party gains enough power in Congress to roll back the progress.
Legitimate interests exist, and the loophole exists because otherwise legitimate use cases like security audits or fraud detection would be impossible.
Most of EU laws are "these are sensible defaults and we expect you to behave like adults". As we've seen, digital services are anything but.
"legitimate interest" was supposed to be for things like remember-login cookies and the like. Not for advertisers going "my interest is legitimate because it's how I make money".
Legitimate interest does exist and is a specific purposeful provision in the law.
noyb calls these schemes "Pay or Okay"[0] and has filed complaints[1]. However, as far as I can tell no one has been forced by a court to stop.
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[0] https://noyb.eu/en/pay-or-okay-report-how-companies-make-you...
[1] https://noyb.eu/en/project/forced-consent-dpas-austria-belgi...
Europe doesn’t enforce the law. Cookie banners are similarly pointless.
They are useful as a deterrence system, can't decline in one click? I'm out thanks.
€6.3B cumulative fines says that they’re enforcing the law to at least some extent: https://www.enforcementtracker.com/statistics
Yet the pointless banners and illegal tracking remains. They do, sometimes, but rarely. And having Ireland's utterly toothless DPC handling so many big tech companies makes it even worse.
Yes, letting companies go regulatory agency shopping should not have been allowed. Legal disputes between companies and the customers need to be decided where the customers are.
Just ban ads already. I don’t want ads. I don’t want to be tracked. I should have the right to never interact with either, unless explicit, informed and single-button-revocable consent is given.
The EU just needs to make tracking of any kind full on illegal, especially targeted advertising. I don't give a shit if your business can't survive without invasive tracking of every single facet of your user's existence, you deserve to be shut down if that's your one and only viable business model.
These single click "informed" consent is akin to a bartender mixing you a drink with 30 different ingredients and hoping you don't notice they include cyanide and rohypnol.
I see so many sites that pretend that they have 350 /legitimate interest/ partners. Time to crack down on abuses.
A surprising number of sites that have consents do not actually do anything apart from set a flag.
They are not actually connected to disabling analytics, just connected to the banner itself.
It seems like no data privacy activists or automated scans actually look at whether the consents really work or not, just whether they have them!
EU should simply outlaw tracking for advertisement purposes. Let's return to context based ads.
The rest of the world would be happier if websites geofenced the cookie consent banners to EU IPs only and just left the rest of us alone, with any combination of cookies/tracking.
I'm again reminded that a significant percentage of HN posters and readership are those working in US AdTech, who's very salaries are dependent on abusing peoples privacy. Hardly surprising a hefty part of the HN demographic, like yourself, slants towards opposing decent privacy laws.
And we'd all be even happier with no banners and no tracking.
And even happier with no ads.
The whole world would be even happier if websites stoped this nonsense tracking of every single action bloating a single webpage with 20Mb of JS, connecting to 50+ domains, impacting accessibility, data usage & interactivity.
But how will my PM get his fancy overlay of our website with the heatmap of user clicks and dwells to grossly misinterpret?
You don’t need to put up these banners if you aren’t doing dodgy shit with PII
Is the issue here a lack of “Reject All” button? Or strictly the number of partners?
I read the complaint and it seems to have nothing to do with the reject all button and is only about transparency and informed consent. They state that you cannot reasonably read all those privacy policies and thus you also cannot give informed consent.
At least that is how I understood it
Probably both.
If I understand it correctly giving informed consent for over 1700 tracking partners of a single page isn't realistic. You as a single person cannot be expected to truly understand what it is you are agreeing to when you click accept.
It's the definition of "informed consent". Can I actually go through a couple of thousand 3rd parties and confirm that their policies all conform to my data handling requirements?
Can you with even a single 3rd party? It's a huge waste of your time.
The issue is that even if you click "Accept" there is no reasonable way to infer that the user has given informed consent, because becoming informed would likely take days or weeks.
As such the conditions for data sharing are not met and it is likely to be illegal.
> becoming informed would likely take days or weeks.
Then it is basically impossible to consent to any kind of tracking, because users cannot become informed for any number of 3rd parties -- even a single one.
A simple diagram of them opening a user’s mouth and cramming 200 logos down our throats would inform pretty well, especially if (this being the greater fantasy) the corresponding opt-in was buried deep at the bottom of a list in an obscure settings menu.
I'm not sure I agree that you couldn't become informed about a single one. I think one is probably reasonable.
Presumably, if your service was important enough to the user and the third party tracking integration important enough to you that you're willing to ask the user to spend a few hours reviewing their 'contract' with the third party, then such a thing could be done. I imagine a lot of people would click the “I’m not reading all that” button though.
You could even envision a simplified sort of 'tracking declaration' as is done with (for example) insurance products here in Australia, where a sort of statutory precis gives the reader a good, bullet-pointed outline of the policy
I would wager that with a well formatted precis like that, it may even be possible to consent to as many as half a dozen 3rd parties. I doubt many people would though, if it was spelled out that blatantly and clearly what it's all about.
And isn't that the point? Hide what's really happening in so many walls of text nobody could ever conceivably bother with them?
So I think the person filing this suit is correct. The behaviour on show here is an end-run around even the idea of informed consent, and needs to be squashed.
(Edit - instead of all these cold GDPR compliance boxes and walls of text, sites should be honest: letting advertisers track you is how we make money, please click yes and we can get paid for your visit”, but of course it’s much more effective just to confuse people into ignorant acquiescence, or try to get people riled up about “stupid gdpr compliance nonsense”)
Every law is made under some assumptions about the scale of things. For example, judiciary procedures were designed assuming certain number of active cases. Citizen services and bureaucracy around them is designed assuming some amount of work and staff size. Look at the US immigration / green card processes.
The designers of GDPR would have not expected thousands of partners sharing the data collected in a single click. The next review of the legislation would probably pick it up.
You can't number every limit and corner case. You come with precise terms and give a chance for people to defend their case in court.
We'll now see if "thousands of partners" is considered as a good match for "informed consent". Doesn't mean there is a need for review, unless the legislator is not happy with the interpretation that will be provided.
> The designers of GDPR would have not expected thousands of partners sharing the data collected in a single click.
The designers of GDPR (and most other EU regulations) expect businesses to behave like adults, not like petulant children.
I've seen similar on some android apps I think, where it will ask you if you consent to sharing data with partners or something similar.
When you say no there's a huge list of partners you have to disable one by one, it's probably 15 minutes of work to go through them all.
I can't think of an example app right now, but usually it's on first install or something like that. Not sure GDPR applies to apps though.
Why wouldn't GDPR apply to apps? It's not a cookie banner requirement, it is a regulation for data protection because companies were (are) selling harvested personal details and saving it for eternity.
Having personal information isn't always a bad thing, it would be really annoying if I had to fill out a form with my bank every couple of years to tell them my address, which hasn't changed and is a legitimate interest. Amazon telling everyone that I bought some athletes foot cream is not.
GDPR absolutely applies to apps, it applies to all manner of electronic and non-electronic means of data collection and processing.
The G stands for General, and the EU means it.
GDPR is a General Data Protection Regulation. It applies to everything.
10 years. It's been in force for 10 years. The tracking/ad industry has really managed to brainwash everyone into thinking it's about cookies (even though GDPR doesn't even mention cookies except as an example of tracking)
There is the ePrivacy directive as well, which mentions cookies (as a representative example), and I think it requires user consent in cases where GDPR doesn't.
ePrivacy is now mostly about the requirement to notify the user that cookies are set, and what they are used for. But you are correct: https://gdpr.eu/cookies/
> Not sure GDPR applies to apps though.
GDPR applies to we the people and the organizations who hold our data. Doesn't matter if it's morse code on paper strips.
If we can dictate warnings on tobacco packages, we can dictate the wording on consent banners to not be "We care about your privacy" but instead "We want to track you for profit".
> we can dictate the wording on consent banners to not be "We care about your privacy" but instead "We want to track you for profit".
At least the banners that say "we value your privacy" are honest about it
Can someone who works in commercial web dev explain how companies even end up with this much crap pulled into their websites?
When you try to maximize ad revenue, you add multiple advertising SDKs to your website, each of which can often do live bidding with hundreds of ad/data brokers
You can usually check the ads.txt file on a website to see which companies are allowed to bid for ad space on there. For example, for dict.cc, the website in question:
The ones labelled "RESELLER" will probably share your data with even more ad companies.
How have I not heard about this. I am both impressed and horrified.
I am one of those.
It generally goes like this:
When we launch a site it is seldom more than perhaps Hotjar, Google Analytics, and two-three other services connected.
And then through the years product managers and other stakeholders gets sold on adding LinkedIn, Instagram, Meta, and so on. So we add those.
Next a specific service ”to better track the sales funnel from in-store salespeople to the web” gets added. Then another ”analyse the data quality versus bounce rate” tracker gets added. And so on.
Before long the developers have streamlined the process of adding new scripts/analytics/trackers that editors can add them on their own, and that is when the floodgates open.
two main sources
analytics: A/B testing, "if x does user click y"?, unique page visits, etc.
ads: integrating with an ad provider comes with hundreds of trackers, because they want to - know if you bought a product after clicking on an ad - show you targeted ads for shoes after you googled shoes - build a profile of you (age, gender, location, profession) to show relevant ads across different websites
Likely has little relationship to what is actually in the page. They had to do GDPR, didn't or couldn't spend a lot of time on it -- or had an especially conservative corporate counsel -- and ended up just getting a list of every company they've ever worked with, for any reason, "to be safe".
For most companies this can easily be thousands of partners, and going through that list and figuring out exactly who might get data in reality, through every possible permutation of workflow, is a horrendously expensive proposition.
You might be surprised how many well-meaning regulations leave even the best-intentioned implementers in an impossible situation.
Oh yeah, that combination of fear and lack of knowledge probably plays a big part. I was once involved with creating a privacy policy for a B2B(!) web application. What a farce. In the end, the process was cut short (counsel too expensive and not nearly familiar enough with tech). The resulting document was at least 50 % stuff the app simply does not do.
> or had an especially conservative corporate counsel
And once again we shall see how being conservative sounds like it might save you money but costs you dearly in the long run.
Advertisement.
Pihole / dns sink hole Or better yet , never connect it to the internet!
I thought for sure this would be for f1tv.formula1.com but apparently that's only 134 and I thought that was ridiculous.
What, is "accept all" somehow not acceptable to GDPRers anymore? We'll have to manually click through multiple forms of cookie allowance just to get to the damn website? What a mess.
No, you just hit the deny all button, or wait for GPC to become a legally required thing.
That’s the most malicious take in the whole thread. Good job!