The 7-Year Bug That Took 3 Minutes to Fix

I once fixed a bug with a similar timeframe. Many attempts by many people over the years. One day I finally fixed it and thought I'd let the user who'd raised it know that it was finally resolved. Unfortunately he'd died of natural causes in the meantime. That really hit home how long it'd taken.

I’m curious why they didn’t deploy diagnostics in the field if they couldn’t replicate in the lab?

Every few months for 7yrs is a lot of opportunities to iterate on collecting field measurements. And it could be done in a holistic way that doesn’t break the safety certification.

I bet somewhere in the history of that product there is a note from a tester saying we need to test with a real world cable...

Of course you need a filter capacitor. That's basic electrical engineering. This post makes you look incompetent.

I can list several major problems I created that took many months to solve that make me look incompetent.

So I'm the pot calling the kettle black.

Also: hindsight is 20/20.