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Show HN: FirstDistro – I lost a $5k/mo customer overnight

firstdistro.com

5 points by Jide_Lambo 21 days ago · 1 comment · 1 min read

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I had a sweet deal $5k/mo customer. Their usage had been dropping for weeks, but I was busy building features to notice. Got the cancellation email on a Tuesday morning. That's a $60k/year in revenue I could have saved with a 10-minute phone call, if I'd known they were struggling. So I built https://firstdistro.com . It watches your customers' health (usage, engagement, activity) and alerts you when someone's at risk. One script tag. Health score in minutes. Alerts to Slack, email or Attio crm. Happy to answer questions about churn prediction, customer health scoring, or how we calculate signals. https://firstdistro.com

stuartjohnson12 21 days ago

Except you didn't, okay? You don't have to create fake stories to sell software.

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