Update on a security incident involving third-party customer service

some key facts Discord are maliciously intentionally withholding:

(approx.) amount of affected users, seeing hundreds of comments on reddit + twitter

tickets timespan, I personally have multiple support accounts, one has only one ticket from July which got the email

affected ticket categories

whether phone numbers were leaked (can lead to further attacks such as SIM swapping)

whether addresses were leaked (they carefully use language "limited billing information" rather than stating the exact pieces)