Ghost students are creating problems for California colleges

sfgate.com

158 points by jakemontero24 2 days ago


autoexec - 2 days ago

It seems like they're attacking the wrong end of the problem by trying to detect fake students in the classrooms. If the issue is that people are signing up for financial aid and then disappearing with the cash they'd be better off making sure that the people who get financial aid actually are who they say they are before sending them money, or better yet stop giving cash as financial aid and instead give some type of credit that can only be spent on/at the school.

Once scammers can't get access to the money the problem of bots in the classroom will mostly go away.

miki123211 - a day ago

I don't know what CCSF's problem is, but this is the second major fraud case I know of that involves them specifically.

A few years ago (this was pre-pandemic, around 2018-19), you could buy those "unlimited-storage, never-expiring" Google Drive accounts online. I was curious about how they worked, and it turned out a few of my less knowledgeable friends had some. The ones I could get my hands on were all @ccsf.edu addresses, with randomly-generated but somewhat plausible-sounding names and surnames (something like "Zyx Ngehirda" or "Anqomi Horezis", names made up but it's roughly what they looked like).

From what I could figure out from these, I think you were able to sign up as a CCSF student with very little verification, and as long as you didn't take any courses, you didn't have to pay. You still got all your accounts set up though, including Google Drive, and you could sell those for a profit.

The accounts weren't actually as unlimited as the seller claimed, I asked a few months later and they were apparently shut down by that point. One person reported receiving an angry email (on that Google account) notifying them that the account will be removed if they don't sign up for a course.

This scam must have been heavily automated and very widespread, the accounts were sold on Allegro (Polish Amazon) for $1-$2. It's possible other institutions were involved too, the few accounts I knew of were bought at roughly the same time, so they could have come from the same "batch."

SayItAintSo2 - 2 days ago

This is easy money for schools, students and faculty. Everyone except the taxpayers are making money. I taught at a CC and this went on for years-real students enrolling and not attending, false identities enrolled, no mandatory drops for students not attending or doing work. Why? Well, between Pell grants, scholarships and other grant sources, "students" are making 10-30K tax free, the school keeps all the payments if the "student" stays enrolled through census date as well as keeping all of their grant money, indirect and directs on TRIO grants, etc. Faculty sign these students out after the census date, thus having an EASY class(and breaking the law--that form requires a date of last attendance). I was not in CA and I watched dozens of students do this and the college was "blind" to the fraud...very convenient. The 'agonizing' problem is the scrutiny on a multi-million/billion dollar scam. We need students in these classes to call and report to ED when their class shows 20 enrolled but only 2 turn up each class. Offer them some student loan forgiveness and make then aware of what it costs them.

rdtsc - 2 days ago

Like others mentioned, they describe the 'agonizing' problem, but don't explain how it works. The most charitable read is it's just plain old lazy journalism, the least charitable is they are hiding something and dancing around the issue.

What makes SF colleges susceptible to this? Are they implying it's incredibly easy for anyone to fill in a form online without any ID or verification and they get aid? Ok, why was that allowed? I am guessing it's to make it easier for people, to apply but also it looks good for enrollment -- "look at how many students we have". Being strict about verifying applications would mean also lower enrollment numbers. Some classes might not have enough students and would get cancelled. So someone there and possibly many someones looked the other way for many years.

Let's take a look:

https://www.ccsf.edu/apply-ccsf

> Starting February 2, 2024, CCCApply will be integrating identity verification through ID.me. ID.me will help protect student identities and prevent fraudulent students from taking seats in classes at CCSF. This is an optional feature for students.

> For students who cannot use ID.me, click on “Verify Later” to skip the ID.me verification process.

Ok, so still no need for any ID at all, it's all optional.

Yes, they want homeless or undocumented people from no valid identity documentation (from country of origin), minors? to have access. Ok, that's laudable, but shouldn't there be some kind of in person verification at least. I guess "verify later" is that part and it's skipped.

If you want to apply then you're funneled to either federal student aid, or California Dream act aid

https://www.ccsf.edu/paying-college/financial-aid-office/how...

One of those probably make it easier to apply to with a bot and without a valid ID. It would be nice of the article did that research instead of relying on random people do to it for them.

jccalhoun - a day ago

This isn't limited just to California. I teach at a community college in the midwest and we have encountered this too in our online classes. Last semester I had 3-4 in one online class that were fake but a colleague had about 1/3 of her class.

They start the class doing work so that means we have to grade it. I first became suspicious when these fake students were posting message board posts that were all weirdly indented like they were from an email reply chain. I thought it was weird until I talked to my colleague who had the same thing. Then one of htem posted a message that was "Hello, I am a student from [insert town name here]...."

We turned the names in and the university used an id verification system and got them out of the class.

paxys - a day ago

> the office estimates that 0.21% of the system’s financial aid was fraudulently disbursed, the spokesperson said

The optimal amount of fraud is non-zero. If your financial aid process actually has 0% fraud then it is guaranteed that (1) you spent more resources vetting applicants than saving from fraud and (2) a large chunk of deserving applications were denied in the process just to be extra careful. So the 0.21% seems pretty reasonable to me.

toast0 - 2 days ago

> In the 2024 calendar year, the [California Community College] chancellor’s office estimates that 31.4% of its college applications were fraudulent, a spokesperson for the office told SFGATE. The chancellor’s office also considers it fraudulent both to apply to a college with no intention of attending any institution and to enroll in a college with no intention of actually showing up.

If these are the criteria, it seems hard to distinguish high school seniors that are going go through the motions, but don't actually intend to go to college from people who are trying to pocket financial aid without doing the time in the classroom. (Is it financial aid fraud if you legitimately qualify for the aid, and show up to the classroom with no intent to pass or graduate? If the aid is non-recourse, it might be reasonable as a person to do so)

Specifically for California Community Colleges, the stakes are so low for enrollment, I can see a lot of people enrolling just in case, then deciding not to go and forgetting to notify the college. California Community Colleges are an amazing resource, though; I think more people should use them, and more states should build out their community colleges using California as an example. When I was in school in ~2000ish, Wisconsin community college charged the same amount per credit at UW and the Wisconsin Community College system; which seems like a great way to get people not to use community colleges.

paxys - a day ago

I see mentions of "bots" and "AI" all over the article but is there a single actual example that shows that the fake students are AI bots? As opposed to the much simpler explanation that real people are signing up, collecting aid and then ghosting?

rahimnathwani - 2 days ago

California determines how much money each community college gets using the 'Student Centered Funding Formula' (SCFF), which has three parts:

- 70% based on # students (adjusted for whether they're part time or full time)

- 20% based on # students who receive Pell Grants or similar

- 10% based on student outcomes like graduation or transfers to four-year colleges

Fake students would inflate the first two. So, even if fake students deflate the final item (eventually), what incentive do community college leaders (who presumably care about the number of staff they're able to employ) have to expel fake students, or even to be honest about their prevalence?

stretchwithme - a day ago

There've been so many scams in California, I suspect someone is designing scams into these programs. Whether it's unemployment, Calpers pensions or student loans, it seems California government is allergic to common sense.

qoez - 2 days ago

> "Bots don’t act on their own, there is almost always a human behind it"

Almost always? There always is

nandomrumber - a day ago

> 0.21% of the system’s financial aid was fraudulently disbursed

This is weird wording, or perhaps just lazy.

It’s probably supposed to mean fraudulently claimed, because fraudulently disbursed means the agent perform the dispersal is acting fraudulently.

Though there’s also the possibility of that.

phoenixreader - 11 hours ago

I thought college is expensive in the US. This is the first time I learned that a random, unverified person can EARN money from going to a college.

darkwizard42 - 2 days ago

This problem feels like the scalping problem with concert tickets. Make the person enrolled show up with valid ID at a registration event after classes start. Have a few options for when to attend and verify in person.

This would root out all fraud and feels relatively low barrier for a community college student who would presumably be in the community.

kylehotchkiss - 13 hours ago

San Diegians: do you know how many bike lanes this could build?? so many we don't have to discuss closing the mission bay bathrooms during the week!!

aleph_minus_one - 21 hours ago

Relevant (in my opinion "deep") meme video concerning related topics:

Raiden Warned About AI Censorship - MGS2 Codec Call (2023 Version)

https://www.youtube.com/watch?v=-gGLvg0n-uY

Stealthisbook - 2 days ago

There are so many layers of fraud to make this scam work. Fake enrollment seems easy enough, but financial aid requires a valid identity with real tax info. If you've already stolen an identity to snag a tax refund, I guess might as well file a FAFSA. But, the lion's share of financial aid goes directly to the school while only any remainder after tuition and fees goes to the student. I feel like unless this is happening at scale committed by relatively few actors, the return isn't worth the effort... if there isn't some further institutional coordination helping things along

hydrogen7800 - 2 days ago

I don't understand what the actual fraud is. Yes, fake AI bots are posing as real students to get financial aid, but this is ultimately paid to the school, not pocketed by the "student". What am I missing?

ars - 2 days ago

This long article kept saying the bots were stealing financial aid, and yet never once explained how that worked.

Doesn't financial aid go to the school, not the student?

nottorp - 2 days ago

Looks to me like a consequence of cost saving measures and the lack of an ID system.

Just like identity theft etc.

csm_csu_student - 2 days ago

I'm a current student at CSM and will be attending SFSU next semester after initially dropping out and working in tech for a decade. So I have some exposure to this and regularly discuss the topic with faculty and participate in remote courses where this phenomena is most likely to occur. While CSM is not City College, I think its a fair comparison.

I really think this problem is being overblown and I am concerned politicians, voters, faculty, and students, will be negatively impacted by this kind of click bait journalism.

This article sucks.

> These “ghost students” are artificially intelligent agents or bots that pose as real students in order to steal millions of dollars of financial aid that could otherwise go to actual humans.

This claim is completely unsubstantiated. It links to a generic and unrelated SF Gate article. As technologists this claim is plausible given the current state of AI technology, but can we please provide evidence - is it the interviewed teacher making this claim or the SF Gate writer? Are there other sources substantiating this claim?

> A spokesperson for the California Community Colleges Chancellor’s Office directed SFGATE to a Public Records Request Act request to obtain the exact numbers. However, the office estimates that 0.21% of the system’s financial aid was fraudulently disbursed, the spokesperson said.

0.21% estimate of Community College disbursements. Not UC disbursements or CSU disbursements. Notice no monetary amount is mentioned.

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There are real issues with "flighty" students who don't engage with the material, prolific AI use for many if not most assignments, and some really broken incentives.

There is also amazing free education for almost all income groups. Hard working students who have study groups and engage with faculty and eschew the use of AI because it detracts significantly from their education.

Happy to answer any questions about my experience over the past year completing an Associate Degree for Transfer - it is an excellent opportunity for California residents and I encourage folks of all backgrounds and age groups to explore the services they offer.

EDIT:

Calmatters [1] reported ($10 million) in fraud from community colleges in 2024, that's my bad in my haste to post a response I missed this point.

[1]: https://calmatters.org/education/higher-education/2025/04/fi...

Slava_Propanei - 2 days ago

[dead]

aaron695 - a day ago

[dead]

carlosjobim - 2 days ago

[flagged]

readthenotes1 - 2 days ago

Why is their any surprise? This is exactly the behavior being rewarded

_m_p - 2 days ago

Faculty and administrators were already stealing millions of dollars in financial aid by making tuition so exorbitant.