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Patreon: Blocking platforms from sharing user video data is unconstitutional

arstechnica.com

82 points by caseyross 2 years ago · 46 comments

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BLKNSLVR 2 years ago

Sounds like Patreon are using knowledge of their members' subscriptions to then sell this 'viewing data' to third parties. Patreon aren't even first-party to which videos are 'watched', they're just a middle-man for payments from end-user to provider.

It doesn't feel like a huge stretch beyond all the other personal data point selling gross-ness going on between big-tech and advertising, but it makes it feel as if there's nowhere to hide from this scraping of layers off one's digital soul.

And it could hurt the providers of content. I'm not paying for anything if all the parties in the payment chain are attempting to extract more value from me (my data) than I'm attempting to pay to a provider. Sorry provider, there are no safe avenues.

paranoidrobot 2 years ago

> The Video Privacy Protection Act (VPPA) blocks businesses from sharing data with third parties on customers' video purchases and rentals. At a minimum, the VPPA requires written consent each time a business wants to share this sensitive video data—including the title, description, and, in most cases, the subject matter.

This might be a bit off-topic, but does this mean also that what Plex did when it started sending out "Here's what your friends watched this week" emails would also be a violation?

  • IdiranVibe 2 years ago

    Plex isn't for purchases or rentals, it's for streaming users' privately owned content, so seems like it wouldn't come under this.

Urgo 2 years ago

I guess at the end of the day the world's legal system needs to decide if when visiting a website do all requests need to stay on the website itself, or if that website is allowed to use any third party sites to run its business as well. That is the crux of what is going on here, not selling viewing history even though that might be leaked.

The facebook pixel[1][2] that is the center of the legal battles here is routinely used not to sell information to facebook persay, but to allow the website to retarget the website visitor at a later point via an advertisement. For example you visit pateron's website, you might get an ad on facebook later from Patreon.

Now, can (and does) facebook do more with the data that goes along with it, maybe, but that is what the facebook pixel is routinely used for.. not something sinister, at least by the company who implemented it on their website.

By only reading the linked article and knowing about the Facebook pixel in general it really feels like Patreon is being forced to challenge this law not because they think its bad, but more because they are being forced to because they are being sued. Things are a lot more nuanced. Should they have just pled guilty though? Absolutely not.

Personally I think the law should be upheld but the lawsuit against Patreon dismissed.

[1] https://www.facebook.com/gpa/blog/the-facebook-pixel/

[2] https://www.facebook.com/business/tools/meta-pixel/

Kluggy 2 years ago

This was just the push I needed to delete my account. Now to find alternative paths to support the folks I like.

  • barbariangrunge 2 years ago

    Same. This is a bad look for them, and a full attack against a major privacy law

    …and done. You have to go to the privacy center and “make a privacy request” and it takes 14 days

    • enasterosophes 2 years ago

      > You have to go to the privacy center and “make a privacy request” and it takes 14 days

      Yet another reason to leave them. Removing the ability to close the account from inside patreon and instead needing to allow an additional third-party to access my account is very user-hostile.

timthelion 2 years ago

Their legal argumentation is extremely weak. That said, if they do end up having to pay $2500 per violation they'll probably go bankrupt...

  • rchaud 2 years ago

    What if they did some out-of-the-box thinking and stopped loading 3rd party ad scripts on their site?

anotherhue 2 years ago

> But Patreon engineer Jason Byttow has said that complying with the VPPA's consent requirement imposes "unnecessary burdens" on Patreon by requiring "substantial engineering work" to build a new consent regime that would ultimately "degrade the user experience."

Our privacy is inconvenient for them.

  • BLKNSLVR 2 years ago

    Additionally, isn't the "Patreon user experience" merely "pay money to selected provider".

    I'm admittedly mostly unfamiliar, but how is the user experience degraded? Are they attempting to classify not-as-targetted advertising as a degradation of user experience? If so, they'll never be speaking for me.

    There are quite a few laws that are inconvenient to quite a few businesses, but usually those businesses know to say the quiet part quietly.

    • lmm 2 years ago

      They're saying that asking whether they can share the fact that you watched a given video with Facebook would degrade your user experience. Sounds like the idea of simply not sharing that information with them hasn't occurred to them.

    • quantified 2 years ago

      If we didn't have all these criminal statutes, quite a few more business models could flourish.

  • quantified 2 years ago

    It's job security for him. Keeping bridges safe and flying rockets also requires substantial engineering work. I fail to see why the fact that work would need to be done should affect the outcome in any way. Zero reason to make their life convenient in any way.

  • freeAgent 2 years ago

    It’s funny how nobody there complained about all the engineering work required in order to track and share their users’ data.

JumpCrisscross 2 years ago

Wait, how is targeted advertising on YouTube compliant?

  • beardog 2 years ago

    That's what I'm wondering. This is regarded as one of the strongest privacy laws in the US and yet I all but entirely forgot it existed as I don't recall any cases against big tech with this law in the last 5 years.

    but apparently it only protects 'subscribers' in a financial sense:

    >In a continuing effort to limit consumer's privacy violations, Malley filed a class action involving Hulu in 2012. A San Francisco federal trial court found the VPPA's subscriber protections apply to users with Hulu accounts.[10] In 2015, the United States Court of Appeals for the Eleventh Circuit found that those protections do not reach the users of a free Android app, even when the app assigns each user a unique identification number and shares user behavior with a third-party data analytics company.

    https://en.wikipedia.org/wiki/Video_Privacy_Protection_Act#C...

  • rtpg 2 years ago

    I think this is about sharing the viewing history with other peopl, whereas targetted advertising is you giving YT an ad, asking them to show it to people who watch X/Y/Z, and trusting they are doing that with your ad.

  • freeAgent 2 years ago

    YouTube isn’t sharing your data with a third party to enable that targeting. They have all your data themselves.

  • rchaud 2 years ago

    Targeted advertising is handled by Google's ad platform. Loading YT loads Google's ad scripts. This is actually a good argument for why YT and Google Ads should not be under the same roof.

    Patreon is sending data to Meta by loading the Meta marketing pixel on their site when you're logged in to Patreon.com.

drewcoo 2 years ago

Is this move intended to justify Patreon taking a bigger cut, so that they can justify the cost of our privacy? They could do that and still siphon off much less than YouTube would.

Alternately, can this be seen as a chink in their armor and a way for someone(s) new to compete in their market?

  • apendleton 2 years ago

    Honestly it's probably not some kind of grand scheme. My guess is that whatever engineers or product managers decided to add the Meta Pixel in the first place had never heard of the Video Privacy Protection Act, and either didn't consult their attorneys, or their attorneys hadn't heard of it either, and now the damage is done: they're being sued, and if they lose, they owe a huge amount of money, even if they were to decide today to stop using Meta Pixel from now on, so now their attorneys are throwing whatever they can at the wall to see what sticks.

    I doubt the revenue they earn from this is worth the bad PR, so I don't think it's about that, I think it's about avoiding paying damages, which could be $2,500 _per view_ if they were all disclosed to Meta -- potentially billions of dollars. It might well bankrupt the company.

  • rchaud 2 years ago

    > Alternately, can this be seen as a chink in their armor and a way for someone(s) new to compete in their market?

    The last couple of years in tech tells me there is no "market" that doesn't involve not shuttling your data to the worst companies in the world.

mjfl 2 years ago

Sounds like they are trying to assist in blackmailing people.

anotherhue 2 years ago

CALL TO ACTION

Go to your Patreon account, for any active memberships click 'Send Message'. Send something along these lines:

Hello, apologies for the disruption but I'm wondering if you would consider reaching out to your Patreon representative and voicing your feelings on their recent corporate behaviour, which I'm sure you'll find disagreeable

https://arstechnica.com/tech-policy/2024/01/patreon-attacks-...

If it's possible to continue supporting you on another platform I would much prefer to do that.

Thanks as ever for your work.

  • MobiusHorizons 2 years ago

    Respectfully I don’t think that is very productive. I’m not a fan of this lawsuit or patreon’s behavior either, but I think Patreon has to fight this in some way or risk going bankrupt.

    If this really is an existential threat to the company they aren’t going to listen no matter how many creators talk to them about it. I think what patreon needs is some solution where they admit using the tracking pixel on those pages was bad (and stop) without giving bankrupt.

    • anotherhue 2 years ago

      No doubt they'll sell us all out to survive, but we needn't be supportive of that.

      If the creators you support are unaware of this, which is likely, this will encourage them to diversify their patronage-system. In some highly-improbable universe this will cause Patreon to go bust before they get a chance to affect the law which is still a win for the rest of us.

anotherhue 2 years ago

This is contemptible. I use patreon to support artists and creators. I know those people don't care about my viewing history. Patreon is now the parasitic middleman and should be burned off accordingly.

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