Tesla blamed drivers for failures of parts it long knew were defective

Dupe from earlier today -- https://news.ycombinator.com/item?id=38707589

I guess I don’t even get why the car keeps selling. I am in the market and wasn’t impressed from what I drove. Subaru has an electric vehicle now and I loved it. Probably will go with that. It’s strange because just 4-5 years ago all I wanted when I got an EV was a Tesla, they seemed so cool. Now, I just don’t feel that way towards them anymore. And I think more than the faulty parts, which happens and it doesn’t sound like it’s that many of the vehicles anyway, it’s the lack of customer service. I’d lose my mind if I spent all that money and was told it was my fault on day one and it falls apart. Stories like that are what make me say no thank you. Plus my wife hates the owner at this point. That’s the even harder sell lol.

Even when they do admit a manufacturer defect. It takes over a year for them to address the issue. I had no backup cam for a year even though there was recall on the car.