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Keeping loss-making giants like WeWork flush with VC cash is killing competition

cityam.com

32 points by ekpyrotic 2 years ago · 22 comments

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RansomStark 2 years ago

warning: cynicism incoming, but...

isn't this just the VC playbook:

1. enter market

2. undercut incumbents by burning VC cash

3. wait until the incumbents fail

    a. if you're getting close to burning all the available cash, sell to an incumbent and try a different market.
5. you are now a de facto monopoly

    a. if you fail to reach monopoly status plan an exit (SPAC) before it all comes crashing down
6. increase prices

    a. if your product is free, harvest more of your customers data
7. keep increasing prices

    a. harvest all the data you can get away with
8. cash out (IPO)
  • rchaud 2 years ago

    Previously they didn't have the money or risk appetite to actually follow through on that plan. ZIRP gave them that last push. The sums that have been sunk into the WeWorks and Ubers of the world are staggering, on par with what giant infrastructure projects (with all the pork) cost.

  • catchnear4321 2 years ago

    hang on, you said there was going to be cynicism…

  • LastWeekendWas 2 years ago

    Except harvesting your customers [personal] data isn't just scummy, it is no longer a legitimate business model in Europe.

    There is no excuse for VCs not getting up to speed on the GDPR.

    • tticvs 2 years ago

      American VCs don't care much about EU regulations despite what the Europeans wants you to believe.

      • LastWeekendWas 2 years ago

        They can say goodbye to the European market then.

        (And the privacy conscious segment of the US market.)

        • tticvs 2 years ago

          Not a very good threat since the EU market is just a distraction for all but the largest American companies, and only becoming more so every year.

          Privacy conscious segment of the US market is a rounding error, despite what HN would have you believe.

hliyan 2 years ago

I see a point here:

> it seems sensible to recommend that if a start-up raises a certain amount of collective funding, say $1bn, the competition regulator needs to take a look at how that money is being used, and ensure it is not being leveraged to undermine the market.

In international trade, I understand this to be the same as the practice called "dumping".

DuctTapeAI 2 years ago

That's literally the entire point of VC funding. Folks love to talk about the network or advice VCs can give but the real value prop is the ability to operate at questionable/negative margins for longer than your competitors.

  • toomuchtodo 2 years ago

    In international trade, this is usually referred to as “dumping.” VCs simply adopted it domestically in a low regulation environment.

    • BizarroLand 2 years ago

      Imagine the kind of carnage that would happen if China ceased its shipping subsidies and started charging Western World prices for labor and materials.

      They could throw the world economy into a massive recession and would probably trigger WW3 by simply paying their workers American minimum wage.

throwawaysleep 2 years ago

> If you operated an office business, how could you possibly have competed with this rate of burning money? If you were an ambitious entrepreneur, why would you choose to compete against such a well-funded, absurd competitor?

Raise money in a similar way?

SilverBirch 2 years ago

It seems odd to me to take WeWork as the example - it's the worst example. The market worked fine with WeWork, they burned a load of money in a business model that had no moat with no real plan of how they'd make the business profitable. The business wasn't profitable and so it went bankrupt. The interesting thing about WeWork is that they essentially took a silicon valley playbook - which is normally applied to products that have high fixed, low variable costs - and applied it to an industry where their entire costs were variable.

I don't see why you would try to solve this problem on the front end. It is perfectly fine for WeWork or Uber to throw money at customers and give the average consumer a free lunch. What is failing is on the back end. The whole premise of these business models is "If we get to monopoly scale, we're going to exploit our monopoly". But... we already know monopolies are bad, there's nothing unique to start ups here. The simple answer is just enforce monopoly law. If it turns out that Uber has a huge market share and is using that to price gouge then step in with anti-monopoly laws.

I think the closest thing you can come to this being a start up thing is the Softbank model, where Softbank owns stakes in so many different players in a single market that they effectively are operating a cartel.

What you really want is a healthy market regulator that tackles monopolies so that Venture Capitalists don't think "Grow this until we can exploit our monopoly" is a good strategy.

  • ckdarby 2 years ago

    I believe WeWork could have worked well, but they raised money on valuations of being like a tech company.

    They have a moat, their locations and global convenience. Same feel, same badge, same almost everything regardless of location.

    I wasn't a Wework user until about 5 months ago where I decided to start working from there with a coworker twice a month. Has been a positive game changer!

    The sense I get in Toronto is that more & more employers would like to do a model or having employees sync up at co-working locations, but are stuck with their 10 year leases.

    Maybe Wework won't survive but I feel like someone will buy them when they go under and be able to operate profitable under normal real estate returns.

    • SilverBirch 2 years ago

      I don't see how you can credibly claim their locations are a moat. Take any WeWork location in the world and there will be office space to rent within 5 minutes walk. So if they ever up their prices there's a juicy opportunity for a competitor just around the corner. The global convenience is a nice feature, but for 99.99% of workers it's probably a theoretical benefit rather than a practical benefit, and so it seems unlikely that that provides a competitive advantage.

      The argument that companies would move to co-working spaces during the next downturn is something WeWork argued. But the truth is that during the downturn WeWork is stuck with high long term contracts and their customers either cancel (because it's a downturn) or can move to other cheaper coworking spaces that didn't lock in high costs during the boom times. It's a highly cyclical business and we know that because we can see how other established companies operate in the space.

      • ckdarby 2 years ago

        Have you tried renting space elsewhere on a hot-desk approach?

        In Montreal they want me to fill out a contact form and it isn't on demand instant like Wework.

        After my first trip to Wework I now can book same minute access to any Wework location and use my card for access. Even though I'm not using it outside of the one city I've gone to the three within Montreal when one has no available space to book.

        Don't underestimate the convenience this is the same reason I use Uber & Instacart.

    • tonyedgecombe 2 years ago

      >The sense I get in Toronto is that more & more employers would like to do a model or having employees sync up at co-working locations, but are stuck with their 10 year leases.

      Regus has been around for a long time.

      https://www.regus.com

kgbcia 2 years ago

Isn't that the point

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