Settings

Theme

Jira new pricing tier to –$765,432,091.03 per user / month

atlassian.com

97 points by snadal 3 years ago · 85 comments

Reader

Philip-J-Fry 3 years ago

It seems they've finally come to the realisation they're gonna have to start paying people to use their software.

  • Gametroleum 3 years ago

    Humor aside. It is great that they charge money, sometimes big money for their products & services, instead maybe running ads?

    • chii 3 years ago

      it's because these products aren't consumer products - they are business products. You often won't find business products run off ads, because business products have a value proposition which is positive, and thus the business would pay for it.

    • fdfaz 3 years ago

      I can block ads with ublock origin, I can't block credit card charges from my bank account - well I can but then I can't use the service any longer.

  • drcongo 3 years ago

    They'd need to pay me more than that.

bubblehack3r 3 years ago

Just in case this disappears:

https://i.imgur.com/KuYKeXY.jpg

Dionakra 3 years ago

Now someone should open a Jira ticket, refine the task, estimate it, define its priority, push it to the backlog and maybe the next sprint (if it is important enough), someone will be assigned, checking all the DoD and DoR boxes, submit a PR, getting it approved and then it will be fixed.

  • Ensorceled 3 years ago

    I wish it was that easy! You are missing the 'triage' state after the ticket is opened, the 'review' state after priority, and the 'approval required' state after moving to backlog, sprint and fixed.

    • girvo 3 years ago

      Plus all the other steps in the custom workflow some upper management spent weeks putting in place without speaking to the actual workers who need to follow it.

      • replyifuagree 3 years ago

        Yeah, this is the real problem. Allowing non-technical managers to dabble in the SDLC is Jira's greatest sin.

        • girvo 3 years ago

          Exactly. Though I'm certain that is also partly responsible for Jira's success in terms of B2B market penetration...

  • Fire-Dragon-DoL 3 years ago

    This is impossible.

    It takes 247 years to open the form to fill the details for the ticket.

anotherhue 3 years ago

“JIRA acknowledges that it is a net negative to humanity”

  • Maxburn 3 years ago

    So much hate everywhere for this product, I'm glad I don't use it.

    • stinos 3 years ago

      I'd say first try for yourself instead. I have, for over a decade, and while it's pretty slow and has some annoyances: it's not quite bad enough to hate for me, the alternatives aren't that much better and mostly have other annoyances, and it can get the job done.

      • Haydos585x2 3 years ago

        Jira is much better than a lot of similar products and people in this post seem to think that their dislike of their job is caused by their tools and not crappy PM process.

        • viridian 3 years ago

          Jira's main problem is that for most developers, this enormous piece of enterprise software is strictly inferior to a swimlane app they could build in a week. Lots of features in there for the benefit of managers and PMs that ultimately amount to more administrative work and process for developers.

          Some places it's bad enough that Jira is used to appease the people with the purse strings, and the inputs have no bearing on reality at any given moment, while all the real workflows are tracked using paper note cards pinned to a cork posterboard that sits on Joe's desk behind his monitors.

        • Nextgrid 3 years ago

          Jira's slowness became worse and worse in the past ~5 years. I used to remember the Jira hate and not understanding it because it indeed got a bad rap because people blamed Jira for a shitty PM process - with a proper process, Jira itself wasn't bad and I enjoyed using it.

          However the last few times I've used it, it wasn't the PM process that sucked - in fact I loved my PMs because I got to offload most of the Jira upkeep to them and never touch the tool myself. However every time I have to use the pile of shit myself I end up mumbling quite colorful language.

      • oaiey 3 years ago

        it is actually one of the better ones in the field.

        • heywire 3 years ago

          Get stuck using Mercury, err, HP, umm, I mean Micro Focus Quality Center for 15+ years and JIRA will feel like a breath of fresh air.

    • wcoenen 3 years ago

      I think people just hate all the administration that needs to happen when dealing with large task backlogs in general. This hate gets projected onto Jira, but it's not clear to me that there is a good alternative.

      E.g. we were forced to switch from Jira to Rally, and it turns out that Rally is much worse.

    • tommek4077 3 years ago

      Most people hate the enforced workflows from their employers. But as every modern web"app" the site is also slow as hell.

      • Maxburn 3 years ago

        OK I recognize that, currently dealing with a salesforce product that is painfully slow. Seems the company that purchased that solution can't do anything about it.

kuroguro 3 years ago

Currently getting $0/mo for all plans lol

I guess someone is panicking and trying to fix it live

mkl95 3 years ago

I hate the smell of Atlassian in the morning. It smells like failure.

snadalOP 3 years ago

It looks like Jira is testing paying user acquisition. They currently pay $765 million for each new Standard user and $1,506M in the Premium Plan :-D

https://ibb.co/BP04ZNg

Really, I wonder where these numbers come from...

gizajob 3 years ago

I wonder if any legal minds here could comment on whether they owe me $1.5billion if I sign up for this. Technically it's an offer with consideration that I'm accepting, and happy to pay $-1.5billion for this service, even though I know that trying to get this to stand up in court would be a fools errand.

  • wodenokoto 3 years ago

    There are all sorts of things in law about “reasonable persons” and contracts needs to be beneficial for both parties. I am sure this would not be binding.

    • imroot 3 years ago

      If you've ever used JIRA, I'd say getting paid to use their software is beneficial for both parties...

      • wodenokoto 3 years ago

        I think everyone who uses Jira gets paid to do so and their employer pays both atlassian and the user …

    • tialaramex 3 years ago

      And Mistake. Mistake is totally a thing in contract law.

      You can't void for Unilateral mistake unless it's egregious, but this is egregious.

    • gizajob 3 years ago

      The only thing is though that the "reasonable persons" have seen it fit and reasonable to let an algorithm set their pricing. This will generally work in their favour but why shouldn't I as a customer be able to take advantage if they've purposefully chosen to let an automated process set the pricing of their contract?

    • soco 3 years ago

      How about the current price of 0$/month? At least for the standard tier?

      • snadalOP 3 years ago

        I'd bet that the current price of $0/month would be valid in court.

        However they did not state for how long is offer valid, so they will be able to change pricing tiers later.

  • christophilus 3 years ago

    For $1.5B / month I’d use Jira. But only for a month.

simonswords82 3 years ago

If you can't get your pricing page right you have to wonder what else is a mess under the hood at Atlassian

  • tgv 3 years ago

    I'm not a big Atlassian hater, but the other day I spent 7 hours trying to fix an account migration error. Two users had access rights and all, but couldn't see any repository. I ended up deleting them and adding other accounts. It was ... odd. Oh, and there's that thing of joining an empty workspace. And that other thing. Yes, there's quite a bit wrong under the hood. Feels like teams working on small features that don't work well together (either the teams or the implementation).

  • HelloNurse 3 years ago

    Under the hood they might prefer to do accounting in floating point. BigDecimal isn't meant for true programmers.

    • cube00 3 years ago

      My life got infinitely easier once I learnt the financial world all use integers in cents to do their money calculations.

      • pedrovhb 3 years ago

        Is that the case? I was under the impression that Decimals were used in financial contexts because (besides preventing floating point error) you can define how to handle things such as rounding behavior.

        For instance, at least in Python, 3//2 == 1 while -3//2 == -2; integer division is rounded down, and not towards zero as one may expect. Decimal lets you pick how you want that to go.

      • singingfish 3 years ago

        Generally decicents (10 decicents = 1 cent) makes all normal currency calculations much easier/reliable. If you need lower resolution use millicents or microcents

      • quicklime 3 years ago

        Not all, many situations make use of prices and calculations in the fractions of a cent. For example forex trading, or even gas stations.

    • raverbashing 3 years ago

      Ah yes when the system thinks you owe them 0.0000000001

    • vesinisa 3 years ago

      Would someone please think of the performanz!

seydor 3 years ago

Wow inflation really popped in a week!

HelloNurse 3 years ago

On an annual basis, negative users are expected:

Standard $790 a year User tier: 0 - 10

Premium $1,525 a year User tier: -987654320 - 10

onion2k 3 years ago

It's still not worth it.

Overtonwindow 3 years ago

It’s an abysmal software suite that is unnecessarily complicated with inadequate documentation.

RedShift1 3 years ago

If this is a remnant of a template they made, those numbers seem very odd for that purpose...

benrutter 3 years ago

OK, so this is hilarious, buy I'd be really interested to know where that figure comes from? (obviously an error since its not pulling in the normal cost, but what's it pulling in instead?)

rroot 3 years ago

Imagine if this was an intentional publicity stunt.

Atlassian would have thought they'd get a free press but instead they're rightly getting ripped apart with sarcastic references to their own product.

snadalOP 3 years ago

Yeah. This price change also is applied to Confluence :D

https://news.ycombinator.com/item?id=33245254

HelloNurse 3 years ago

The premium tier is even worse:

Standard -$765,432,091.03 per user (average) -$7,654,320,910.25 a month

Premium -$1,506,172,824.28 per user (average) -$15,061,728,242.75 a month

farseer 3 years ago

-$7,654,320,980 for 1 user -$3,827,160,486.13 for 2 users -$1,530,864,189.80 for 5 users -$765,432,091.03 for 10 users

me551ah 3 years ago

So if I had signed up when this bug was live, I would have received money in my account?

ricardobayes 3 years ago

Some kind of overflow after some discount being applied?

  • tyingq 3 years ago

    Guessing it's some variation of thinking javascript's floating point works for money.

    Like, in JS: 0.3 - 0.2 - 0.1 === -2.7755575615628914e-17 // true

joshxyz 3 years ago

finally something budget friendly for the team

mudream4869 3 years ago

Seens to be fixed QQ

Keyboard Shortcuts

j
Next item
k
Previous item
o / Enter
Open selected item
?
Show this help
Esc
Close modal / clear selection