I wrote the book on user-friendly design. What I see today horrifies me

My wife is a UX Researcher and what I see going on in the UI/UX industry through her eyes makes this unsurprising to me. Most of the time her research is completely ignored by developers and PMs, her step in their overall process is just a nuisance to them because it delays them shipping features, or it’s insulting to their ego. Now there’s a trend with developers and UI designers calling themselves “UX engineers” to take control of this process and they do a bad job at actually understanding UX Research and mock up horrible designs because they don’t do studies with participants, and simply think it’s a check list of do’s and don’ts.

The whole UI/UX space seems like a mess to me and needs a reboot.