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Facebook Messenger, Instagram and WhatsApp Outage

developers.facebook.com

399 points by iag 5 years ago · 251 comments

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ForTheWin98 5 years ago

"Show me the incentives and I'll show you the outcome"

With Facebook products, you see outages in December and May. Why? Those are the last few weeks to complete your project before your performance review. Miss this window and you find yourself in career trouble. Facebook employees put a tremendous amount of pressure on themselves during these months.

I would not be surprised if this outage was caused by a bad pull request related to a new project.

  • rachelbythebay 5 years ago

    Thanksgiving and Christmas are then some of the quietest times in terms of outages. Of course, the interval right after then is usually worse, since all of the backlogged changes from the holidays land at once.

    “Diff”, not PR.

    • notacoward 5 years ago

      There is a period just before the freeze which can also get a bit hectic, but we should be well beyond that point for most relevant services by now. Don't know the exact dates since I left in September. But your point stands: holiday freezes exist and are taken seriously.

  • hyeomans 5 years ago

    do people get fired or not promoted?

    • wrigby 5 years ago

      Depending on your current level, this can be the same thing (Facebook has an "engineering progression" - there's a time frame within which you're expected to be promoted to a certain level).

      • frakkingcylons 5 years ago

        > there's a time frame within which you're expected to be promoted to a certain level

        What happens if you don’t? You get fired or put on a PIP?

        • rachelbythebay 5 years ago

          You go through PSC as if you are the needed level.

          So you're calibrated as if you are a 5. But if you're still a 4 because you're not delivering as a 5... then you'll fail to meet expectations, naturally. The rest sort of takes care of itself.

          Pro tip: ask them for the severance instead of the PIP, and GTFO.

        • crakhamster01 5 years ago

          One or the other, I think they usually try to put you on a PIP before firing though. It can feel like an up or out kind of culture, but the timelines are fairly reasonable IMO - e.g. they give you 5 years to progress from an entry-level SWE to mid/senior-level SWE (L3 -> L5).

    • semitones 5 years ago

      In FAANG for typical SWEs it is rare for to outright get fired for a mistake. How you handle the mistake matters a lot though. Usually if things are less than perfect during performance reviews, you just don't get promoted.

florianmari 5 years ago

It's not only Facebook, a lot of services, Deezer, some operators in France... https://downdetector.fr/

  • avh02 5 years ago

    i'm not necessarily familiar with all the services (or the specific dependencies) on that list, but a lot of it will be a knock on effect from e.g: fb login not working as expected

    People will very often see it as "service x with fb login is broken"

    • florianmari 5 years ago

      I work in one of these companies and I can confirm that is a network outage and even our internal tools hosted in our datacenter (so no dependencies with fb) are down

      • walrus01 5 years ago
        • dahfizz 5 years ago

          My bet is BGP. Its always BGP.

          • oblio 5 years ago

            It's been a while since I studied routing, but have they fixed BGP security?

            I remember reading about the protocol and thinking something like: this seems awfully "hippie-trust" levels of security.

            Granted, this was 10 years ago so my recollection of BGP is super fuzzy :-D

            • walrus01 5 years ago

              nope. proper and full implementation of BCP38, MANRS, full RPKI validation of all IP ranges and such is a long distance away.

              within trusted groups of ISPs where the admins all know each other, in certain specific geographic regions, it's better than others.. I would say that the number of ISPs I could call "fully compliant" with current best practices, in the Portland-Seattle-Vancouver area, is higher than in many other parts of the world.

              • ficklepickle 5 years ago

                How is shaw?

                Anecdote: I was surprised to find they honour TTLs on their DNS service. Everyone else I have access to seems to return the new IP almost immediately, but shaw waits it out.

              • curi0sity 5 years ago

                As someone interested in the internal workings of the internet, do you have any further reading on current best practices?

                • walrus01 5 years ago

                  ARIN, RIPE and APNIC publish a great deal of useful documentation on how to set up BGP stuff properly in the modern era. And information for how to fully implement dual stack with ipv6.

                  As for other current best practices there's really a very great variety of disciplines involved in ISP operations, depending on what type of ISP it is. What's relevant for a GPON FTTH last mile provider might not be as relevant for a colocation/dedicated server ISP. Or for a WISP. My recommendation on that would be to pick the subject to research and make inquiries in the special interest groups dedicated to that (for instance, two way satellite, or automated billing/provisioning systems for hosting companies, or CRM systems, or whatever).

            • dahfizz 5 years ago

              To be fair, BGP only runs between large network operators. The security / trust of routing agreements is mostly solved through business deals and contracts.

          • walrus01 5 years ago

            Every time this happens I have a mental metaphorical image of somebody tripping over the $5 power strip that has the single point of failure route-server or route-reflector plugged into it.

      • avh02 5 years ago

        I stand corrected :)

        Any info on what network/operator/operator/etc is suffering the issue? (just so people know about it if it's public, i don't see anything on HN at least)

        Thanks, and good luck!

  • bilekas 5 years ago

    OVH Also having a lot of trouble today .. http://weathermap.ovh.net/ Its a large hosting provider in EU at least.. Not sure the knock on effect.

  • echlebek 5 years ago

    Yeah, I recently discovered while evaluating Deezer that it doesn't function without scripts from facebook. So, I didn't subscribe.

  • chewz 5 years ago

    Solar flare - Solar Cycle 25 is here

    https://news.ucar.edu/132771/new-sunspot-cycle-could-be-one-...

    https://www.nasa.gov/press-release/solar-cycle-25-is-here-na...

    The sun is awakening with ‘solar storms’ that could affect Earth - https://www.washingtonpost.com/weather/2020/12/08/solar-stor...

    A Powerful Solar Flare Produces Bright Northern Lights This Week - https://www.forbes.com/sites/ericmack/2020/12/09/a-powerful-...

    • driverdan 5 years ago

      This has nothing to do with solar flares or cycles.

      • JMTQp8lwXL 5 years ago

        Root Cause Analysis has determined that solar flares, which come from the Sun, are the reason any life exists on Earth. Without the sun, no technical evolution would have occurred and no outage in Facebook's infrastructure would have happened.

      • kordlessagain 5 years ago

        > causing minor shortwave blackouts

        • kd0amg 5 years ago

          You probably shouldn't try to use Messenger over a shortwave connection.

    • hyperdimension 5 years ago

      'Solar Flares'?

      I recognize a fellow BOFH...

mmccaff 5 years ago

This red "major outage" status has been reported on their dashboard since at least Dec 2, when an (unrelated to messenger) api bug was introduced that I've been waiting on a fix for.

It has been surprisingly slow to get a fix or an update.

  • vitus 5 years ago

    Depending on the company, "major" can be used to mean a number of things, such as visible and painful customer impact, or significant revenue impact.

    Based on the description of the outage (issues serving new ads to Messenger), it reads like the latter.

    > We are currently investigating an issue where creating new ads with app_destination as MESSENGER results in the following error ...

    Admittedly if it does have significant revenue impact, I'm surprised that change hasn't been rolled back or otherwise mitigated in the week+ that the incident's been open. Or maybe it has, and nobody remembered to close the incident.

ourcat 5 years ago

It looks like they've had issues for a while now. 'December 2nd' ? " Invalid Page Welcome Message for Messenger Destination Ads"

- The thought of 'ads' in a private messaging app repulses me. I don't use any of these three apps. Mostly since they all require you hand over your mobile phone number. Which then becomes a very powerful 'foreign key'/unique identifier to so many other third or fourth-party marketing databases which might also have it.

iagOP 5 years ago

Messenger is currently unusable on both web and mobile.

edit - reports of Instagram and Whatsapp being affected too:

https://www.macrumors.com/2020/12/10/outages-reported-across...

l1ghthouse 5 years ago

That explains all the new Telegram contacts :P

  • m-p-3 5 years ago

    It makes me sad those aren't new Signal users :(

    • l1ghthouse 5 years ago

      I know Telegram is less secure and Secret Chats are an opt-in. Security-wise Signal would be better... but:

      Signal experience isn't that good. Alien from the platform they run on. For example, no system recommendations to send this person a message or share something with them through signal.. Telegram is more a platform native and integrated into the system.

      Also there is the issue of messages arriving late (not minutes but hours late, sometimes days late)

      • parliament32 5 years ago

        I can share to Signal or contacts-via-Signal, and have been for years... I think this is a you problem.

        Signal is honestly fantastic as a SMS-replacement app. It sends Signal messages to contacts with Signal and normal SMS to contacts without (Telegram might do the same thing, being able to set it as your default SMS app, I'm not sure).

        • speeder 5 years ago

          In Brazil this is a GREAT reason to NOT use it.

          In fact phone operators for a while tried to ban whatsapp here, SMS prices in Brazil are just nuts (it is normal for an SMS cost fifty cents or so, sometimes even more, a full SMS conversation can cost you several days worth of food).

          Everyone here just uses whatsapp, because of how ridiculous SMS prices are.

          • parliament32 5 years ago

            It must be a market difference. Here in north america, SMS is the "default" way you message new contacts, and the majority of chats I have with people are over SMS. SMS is free and unlimited on virtually every phone plan available.

            • freehunter 5 years ago

              Yeah I see the statement a lot on international forums like HN and Reddit of "SMS is still a thing? No one uses it!" But it's highly cultural. I only use WhatApp for two friends in Europe. Most of my friends here in the US use Facebook Messenger for our group chats. My iPhone-using friends use iMessage, but if I'm communicating with an Android-using friend, it's just plain SMS. I prefer more robust platforms but I also send hundreds of plain SMS messages each month. It's just easier than trying to figure out if they're on WhatsApp, Messenger, Signal, Discord, Telegraph, Hello/Allo/Duo/etc... everyone has SMS and everyone has a phone number so it's the lowest friction way to communicate.

              That's what I love about these forums, is getting the cultural experiences of other people and finding out they're not always the same as your experiences. Very eye-opening.

          • Shorel 5 years ago

            People still use SMS? At least in Colombia no one ever writes an SMS. For the same reasons.

          • robertfw 5 years ago

            I don't see why it would be a reason not to use it. Just don't set it as your default SMS app.

        • l1ghthouse 5 years ago

          Maybe not clear enough normal sharing works yes.. but recommendations of persons to share with in the system share sheets are not working.

          https://www.howtogeek.com/wp-content/uploads/2020/11/iphone_...

      • schmorptron 5 years ago

        On android, I see signal right next to all of the other messaging apps when sharing a photo or some other type of supported file.

    • adamcstephens 5 years ago

      Signal needs to up its game. The experience is very far from being as polished as Telegram.

    • dheera 5 years ago

      I wish Signal didn't require a phone number, otherwise everything else about it is nice. I don't want to be required to have a phone number, let alone provide it to them.

    • swiley 5 years ago

      I'll switch to signal when they have reproducible builds on iOS.

      • kordlessagain 5 years ago

        Oh, don't worry the Windows client is still crap as well. A few months ago I couldn't even launch from the Start menu and install was hanging until I found some obscure reference to deleting registry keys, a process which I haven't had to do for years.

        Back in the old days I was in the registry daily.

      • hex-m 5 years ago

        A quick check didn't lead me to a single reproducible iOS app. What are you currently using?

speeder 5 years ago

Wanted to see the probably interesting heatmap in downdetector but... downdetector is down :(

mkl95 5 years ago

Whatsapp is extremely dominant in my country, but I keep encouraging friends and acquaintances to install Telegram. As far as I know, there won't be anything preventing FB from geoblocking European users when the company eventually gets in some serious trouble, like it just did in the US.

  • jbverschoor 5 years ago

    Why telegram and not signal?

    • another_kel 5 years ago

      Because few people care about privacy but many care about UI, UX & features. Telegram is better there than any other chat app by a susbstantial margin.

      • Aachen 5 years ago

        This, unfortunately. Matrix (Element) is ever so sloowly getting there, it's slightly better than Signal now in some areas and worse in others, but neither (nor whatsapp or any other messenger) come close to Telegram.

        Wire is also a good contender but they seem to have found that if you don't sell user data, there is little money to be made from personal accounts and are focusing more on business accounts. You can still register and use it as an individual, though (and I continue to do so). It has more features than Signal and isn't funded by Facebook so that's a plus, but the UX is slightly worse than Signal.

        Makes you wonder what Telegram is going to make money with though. It's a huge liability for me, just so damn convenient... Need to find a better alternative.

      • jbverschoor 5 years ago

        I like the UX of whatsapp / messenger.

        Also, telegram isn’t private either afaik.

        In terms of contact info.. I kind of like knowing who I’m talking with

    • skyyler 5 years ago

      They're totally different apps! Signal's focus is 1-to-1 encrypted chats. Telegram's focus is broadcasting messages and group chats. One of them is a secure messenger, the other is a social media network on top of a messaging app.

    • fsflover 5 years ago

      At least Telegram can be used on a desktop without installing it on a spyphone (though without e2e encryption).

      I would say "why not Matrix?".

    • mkl95 5 years ago

      Because Signal is virtually unknown here. Telegram has a small, but growing following. I'm aware that Telegram uses homegrown encryption which is not ideal.

      • tapoxi 5 years ago

        Telegram doesn't use any encryption for groups. It uses encryption only in 1:1 chats when you specifically request it.

        • fullstop 5 years ago

          The transfer to the server is certainly encrypted. You are referring to end-to-end encryption, I assume.

          • tapoxi 5 years ago

            Correct, I'm referring to e2e. My personal trust model is not to trust the server.

            • fullstop 5 years ago

              Right, I understand. It's still encrypted, though, just not in a way that you like.

              • driverdan 5 years ago

                In the same way that FB, Whatsapp, and pretty much every other app works. I doubt there are any chat apps that don't encrypt between the client and server.

                • donatzsky 5 years ago

                  To be fair, when Telegram launched WhatsApp was still unencrypted. It was a big part of Telegram's marketing at the time.

              • Throwaway1771 5 years ago

                Nobody should like just SSL.

              • deepstack 5 years ago

                IMHO, it is NOT encrypted, unless the service provider (also can't read your message). A promise from a Russian based company (the Facebook of Russia) doesn't put any assurances for me.

                • fullstop 5 years ago

                  We can't just assign new definitions to encryption. It's encrypted in such a way that a person watching the wire can't see the contents of the message. If you don't want the message on the server, use a secret e2e chat. They are very up front and clear on this matter.

                  For the vast majority of my messages, I'm fine with them living on their servers. If I need to send credentials to my family, I can use an e2e channel. For me, it's a step up from hangouts and definitely better than whatsapp or facebook messenger.

                  • deepstack 5 years ago

                    I acknowledge that it is not the standard tech definition. From a user perspective, 'Encryption' ought to mean only me and the person/people whom I communicate with can read the message.

                • Jiocus 5 years ago

                  Telegram is not affiliated with VK, neither is Telegram based in Russia 🇷🇺

                  • deepstack 5 years ago

                    Hmmm? Telegram founder is a sharholder in VK from what heard from people from Russia and Ukraine.

                    • Jiocus 5 years ago

                      The founder of Telegram, Pavel Durov, was also _the original creator_ of VK. Some say “he's the Mark Zuckerberg of Russia”, an unfair comparison if you'd ask me. While both Pavel and Mark have built successful social platforms, that's where the similarities ends.

                      Because he refused to comply with government demands to identify activists using VK, Durov was personally ousted from the company (and self-exiled from Russia altogether).

                      While refreshing my Durov trivia, I found he published a text a couple days ago, and this following passage just had a good vibe; “I focused on what I enjoyed most – creating social platforms that (hopefully) bring good to humanity. I spent most of my personal funds on Telegram for people to enjoy a free service that strives for perfection.”[1]

                      [1]: https://telegra.ph/Consume-Less-Create-More-Its-More-Fun-12-...

    • deepstack 5 years ago

      why Signal and not wire? (no sim card needed), No need to allow access to your address book to make group chat. Works in browser, ios, android, desktop app. Using signal protocol. And you can draw in it.

      • kawfey 5 years ago

        why wire and not lockdown? why lockdown and not matrix? why matrix and not IRC on a self-hosted server? why IRC and not HF packet radio why HF packet radio and not OTP notes on flashpaper delivered by carrier pigeon?

        this is the current problem i have with chat. there are too many options.

      • Natales 5 years ago

        I've been using Wire for a few years and the experience is solid. No need for phone numbers anymore, just @handle, and it does multi-device encryption and backup. Its search is very fast, even for large number of messages. Good support for attachments and superb audio and video.

        On the flip side, it's not very customizable and doesn't have a lot of the more "modern" UX goodies like emoji reactions or threads. But it's overall very good and I see no reason to change.

    • tsjq 5 years ago

      Coz , if a lot of people use Signal, govts would surely want to peek into the chats

  • langbot 5 years ago

    "geoblocking European users" is already happening. They recently announced some major API changes on the messenger platform that only affect user's from Europe or businesses based in Europe and gave developers about 2 weeks to make changes https://developers.facebook.com/docs/messenger-platform/euro...

  • flak48 5 years ago

    When did FB geoblock users in the US?

    • mkl95 5 years ago

      Sorry if my wording was unclear. The US part only referred to getting in trouble.

      If you wonder why I think they may geoblock European users, it's mostly because that's how many American companies are dealing with GDPR (especially retail businesses, but also major media outlets).

  • jokoon 5 years ago

    isn't signal better?

cecilpl 5 years ago

The subject of the antitrust suits filed against Facebook came up in a Facebook comment thread for me yesterday.

Some guy piped up and stated, essentially, that "Zuckerberg is too rich and too big and nothing will happen.". He evidently had never heard of Standard Oil or Ma Bell.

  • hnlmorg 5 years ago

    Standard Oil was broken up over 100 years ago and Bell System took 70 years of antitrust complaints (the last case ran through courts for over a decade!) and even then Bell eventually caved and broke themselves up.

    Never say never and all that...but it's not like past precedence has shown us the courts are trigger happy when it comes to breaking up monopolies.

turdnagel 5 years ago

As of 12:31 PM eastern on December 10, the status page does show "Major Outage," but it had been showing that related to a totally separate Messenger issue since the 2nd.

TLightful 5 years ago

Excellent new mode. Leave it.

cblconfederate 5 years ago

Quick, build a competitor

  • Hamuko 5 years ago

    Good idea. We can also see which happens first: Facebook fixing its outage, or Facebook buying up that competitor.

    • cblconfederate 5 years ago

      Fix the outage, then blatantly copy the competitors' features and force it to their existing user base.

  • fsflover 5 years ago
  • arendtio 5 years ago

    My self-hosted XMPP-Server seems to work without problems ;-)

  • acvny 5 years ago

    There are hundreds of facebook alternatives websites already and dozens of Instagram and Messenger and WhatsApp. I guess tiktok will literally replace Instagram very soon (not because of this outage, but it will help).

    • mdaniel 5 years ago

      Isn't tiktok videos? Of the people who I watch interact with Instagram, easily 90% of their consumption is pictures

      Watching even a short video isn't the same experience as rapidly scrolling through a gallery of pictures

clon 5 years ago

MS Teams is down for us as well. Possibly a spike related to people looking for a backup.

spzb 5 years ago

That history graph’s not looking too healthy for the past couple of months.

eric5544 5 years ago

Airtable also very sluggish

iagOP 5 years ago

Update: looks like most services are accessible again

https://downdetector.fr

_carbyau_ 5 years ago

Curious, do these outages affect Oculus users too?

I am so looking at VR in the near future but crap like this rules certain products right out.

hsuduebc 5 years ago

Did they publish any info about these incidents? It would be interesting to see where these robust systems fail and how.

WaitWaitWha 5 years ago

> OH, thank God! - William Preston as Depth Gauge in Waterworld (1995)

georgeolaru 5 years ago

Back to SMS.

  • cal5k 5 years ago

    On that topic, Twilio is also down: https://status.twilio.com/

    The internet appears to be imploding this morning.

  • bitcharmer 5 years ago

    Why? Is messenger your only option? I personally don't use Messenger but there's still WhatsApp, Telegram, Signal, etc.

    • pndy 5 years ago

      There are options sure but on my friends case I can see people aren't so eager to leave the most popular applications/networks, the privacy argument is often shunned with classic "I don't have anything to hide" line and often one is "I won't be installing another app on my x/y/z".

      But Telegram still seems to be most popular second choice after Messenger and/or WhatsApp - I've seen recently two people joining it out of sudden (perhaps messenger gained traction because of Belarus situation); personally that's my default instant messenger nowadays, while Signal is the backup one. I'd like to move everyone to element/matrix but that's rather impossible to achieve...

    • Abishek_Muthian 5 years ago

      Signal can also function as SMS client on Android, so it's easy to communicate with those who have Signal or use plain SMS; besides additional hardening against SMS based exploits.

      • m-p-3 5 years ago

        I wish they didn't discard the encryption on SMS, at least there's still Silence.

        • Abishek_Muthian 5 years ago

          Was it for exporting SMS to other clients? Although I don't know why it cannot be done with a primary password.

    • ForHackernews 5 years ago

      > there's still WhatsApp,

      Literally in the headline. (unless it's been edited)

    • fowlie 5 years ago

      How many people can you reach with WhatsApp, Telegram, Signal, Messenger? How many people can you reach with SMS? Relevant XKCD: https://xkcd.com/2365

      • bitcharmer 5 years ago

        > How many people can you reach with WhatsApp, Telegram, Signal, Messenger?

        99% of all the ones I care about to be honest.

        Maybe it's a function of me being an eastern-european expat living in London, but almost every here (Europe) uses WhatsApp.

        • mrlala 5 years ago

          Yeah WhatsApp is the complete norm in the US but almost no one uses it in the US.

      • LeonM 5 years ago

        In Europe, Whatsapp is ubiquitous. FB Messenger and iMessage are pretty rare here.

        Edit: looks like I was wrong. I'm in the Netherlands. In the Netherlands and our neighbouring countries, Whatsapp is ubiquitous, so I presumed the rest of Europe was the same. I guess this proves that assumption is the mother of all failures.

      • ThePadawan 5 years ago

        Well my mom knows how to use WhatsApp. All the women in her knitting club are using it to stay in touch with their grandkids.

        She probably doesn't know what an SMS is (those are those things her bank sends her, right?).

        • georgeolaru 5 years ago

          Should be easy – SMS it's the "default" messaging app from a phone, isn't it?

          • ThePadawan 5 years ago

            How would my mom find it?

            She knows that the green Whatsapp logo is for talking to her friends.

            She probably wouldn't click the envelope looking thing.

            (I'm not being facetious - IMO HN readers massively overestimate user capability.)

            • squeaky-clean 5 years ago

              I agree completely. My mom still doesn't really understand the difference between phone calls, calls over Facebook Messenger, and calls over FaceTime

          • georgeolaru 5 years ago

            @ThePadawan Got it now! WhatsApp did a great job in tricking users with their interface. No other pun intended, but it fits perfectly in the context: "What's the App?"

            I remember I missed a few calls from my mom recently, and she asked me if I noticed her missed calls. I didn't have any missed calls as she was calling me through WhatsApp, but in such a way that she thought is the "regular" way of calling. I explained, now she knows. Not sure where this is going...

      • Abishek_Muthian 5 years ago

        In India, WhatsApp is the gateway to Internet for millions as many of its users wouldn't have ever opened a browser or received an email.

        WhatsApp new version updates gets prime time News spot in even prominent, respected News channel.

        Social structures are being built on WhatsApp here, Relatives get offended when you don't join their WhatsApp groups, people don't believe when you say that you don't use WhatsApp, Package disptach details from eCommerce arrive through WhatsApp(no permissions asked) and of course spam arrives through WhatsApp(Local shops wish for your birthday because you signed up for that damn discount card 10 years ago).

      • mantap 5 years ago

        A lot more than with SMS. You can send someone an SMS but they are not going to respond because either they cost money or they have some tiny allowance of them.

        • bvcvbuiy 5 years ago

          Where I live mobile plans include unlimited SMS.

          Also I have a dumbphone and I am the only person my friend send SMS too. That makes me quite a unique person !

          • mantap 5 years ago

            The point is that the penetration of WhatsApp is way higher than the penetration of unlimited SMS plans. So whatsapp has broader reach.

            SMS only works if you live in a region where unlimited SMS plans are standard AND you don't have any friends outside of that region OR WhatsApp doesn't have market share there. Basically only US.

        • Stubb 5 years ago

          Or they know that responding via SMS only encourages the use of a messaging system whose time has past.

        • georgeolaru 5 years ago

          What is the limit of SMS allowance on your network?

          • milankragujevic 5 years ago

            There are cheap postpaid packages with only data (a lot, >10 GB) and ~100 minutes, SMS is paid per message.

      • darren_ 5 years ago

        > How many people can you reach with SMS?

        Essentially no-one as we've all stopped trading actual phone numbers years ago.

        • raziel2p 5 years ago

          Eh, most messengers use phone number as the primary identifier these days. Whether I use Telegram, Signal or WhatsApp, I add people using their phone number. In the last 3 years or so I can think of one exception where someone preferred Discord but I still got their phone number as a "backup".

          • darren_ 5 years ago

            Over here it's either LINE (does support adding by number but can't remember the last time I used that, literally years) or FB/Instagram.

  • FirstLvR 5 years ago

    dont use SMS, even sending an email from a public cyber coffe is safer than an SMS this days

can16358p 5 years ago

Instagram DMs are also affected.

  • intellirogue 5 years ago

    Instagram DMs got merged with FB Messenger recently.

  • rounakdatta 5 years ago

    Who uses Instagram DMing btw?

    • Frost1x 5 years ago

      I find it funny how every single service builds out a community infrastructure, complete with messaging for near-synchronous and more async communication.

      I've always been a fan of distributed resiliency but when it comes to basic communications, I don't have the time or motivation to hunt down the service and method of communication within that service some person chooses to use. I much prefer ubiquitous communication, at least from a user interaction stand-point.

      Older messenger applications often supported handfuls to dozens of popular communication systems so you could interact with one touch point/interface, and coukd still benefit from the fact the marketplace was forcing some competition while your communication wouldn't be strangled by some single private entity's policies or actions.

      • disgruntledphd2 5 years ago

        Every social network application expands until it has the features of Facebook, or is replaced by ones which can.

    • mcmoose75 5 years ago

      For myself and others in my social circle (mid 30's Americans), we'll often comment on something in each others' Instagram Stories and have a casual chat. Usually these are quick conversations, and longer ones are on some other pure messaging platform.

    • C19is20 5 years ago

      I used igdm. Until I stopped using ig itself, several weeks ago. Like I did FB many, many years ago. I didn't close down the accounts either. I just stopped using them. Stopping that, and a good clear out of bookmarks [deleted], mail-subscriptions etc has forced me to restart my onlininess (save for very basic email). Feel much better, and I'd like to start the next year 'clean'.

    • arleny 5 years ago

      As a 22YO, I use it just as much as messenger. The generation a under me uses insta DMs even more.

    • bakies 5 years ago

      It's easiest to share instagram posts via instagram DM to friends.

amelius 5 years ago

All the more reason to break them up ... No more single point of failure.

rattray 5 years ago

"But senators, we can't break up these three unrelated services because they all use the same messaging infrastructure!"

  • andjd 5 years ago

    Ok, so instead of breaking you up into three companies, we'll break you up into 4. The fourth can own the messaging infrastructure and license it out to anyone interested.

    I can find a legal solution to your technical blockades. Be careful what you ask for.

    • dalbasal 5 years ago

      >I can find a legal solution to your technical blockades. Be careful what you ask for.

      legislative... senator.

    • nanoservices 5 years ago

      This is fun to read but also implies that we have representatives competent enough to even understand things at this level. Maybe they don't have to understand it, I doubt they even consult someone who could help them understand this.

      • jasonwatkinspdx 5 years ago

        That's the role of staffers, though the rise of the lobbying industry has perverted this somewhat.

        Some folks in congress are savvy about technology however, such as Wyden.

      • baq 5 years ago

        This isn’t new. Telephone infrastructure, power grid, roads and railways in some countries are using this exact pattern with some success.

  • abernard1 5 years ago

    I laughed at this because I thought the same thing.

    Conspiratorial or no, that line of argument won't fly. Saying everything is so integrated that it can't possibly be decentralized is basically proof of monopoly.

    • mmmmmbop 5 years ago

      It would also be a hilarious argument to make after previously convincing the European Commission in 2014 that there is no technical way to integrate Facebook Messenger and WhatsApp user accounts. [0]

      [0] https://ec.europa.eu/commission/presscorner/detail/pl/IP_17_...

      • read_if_gay_ 5 years ago

        > convincing the European Commission in 2014 that there is no technical way to integrate Facebook Messenger and WhatsApp user accounts.

        What was the argument there? It's not like that's solving the halting problem.

        • enos_feedler 5 years ago

          I think “technical” here just means something like: one uses phone numbers and the other uses emails. The current technical solution doesn’t make it straightforward to merge. Evolving the technical solution would require product and user facing changes. And probably a lot of edge cases

      • sidr 5 years ago

        I am not sure why a shared messaging infrastructure implies merging accounts is easy/possible. It's fully possible to have messages pass on a common infrastructure between different entities that correspond to messenger/whatsapp accounts.

        I'm not saying I necessarily believe facebook here, but I don't understand how they are contradicting themselves here.

    • hn_throwaway_99 5 years ago

      > Saying everything is so integrated that it can't possibly be decentralized is basically proof of monopoly.

      That doesn't make any sense to me. I would expect different applications from the same company to share the same underlying infrastructure. Whether or not they are a monopoly is orthogonal to the issue of integration.

      • abernard1 5 years ago

        > Whether or not they are a monopoly is orthogonal to the issue of integration.

        So, I get you here and what you're saying. But companies at this scale argue they're "independently managed" or whatever.

        With that context, for Facebook, there's really no way of saying that these 3 different brands are independent when it comes down to it.

        It'd be much like Procter & Gamble saying their 100s of brands were all really different institutional entities.

        • Spivak 5 years ago

          At the far end of this reasoning three separate companies that all use AWS share the same underlying infrastructure and all go down when AWS does. It doesn't mean they're not independently managed.

          • human 5 years ago

            And the same could be said for the electrical grid, the post services, roads, etc. I agree that infrastructure and monopoly are two very distict concepts.

          • abernard1 5 years ago

            But there aren't 3 different Amazon marketplaces--owned by Amazon--built on that infra. And AWS is available standalone.

            Here we have core infrastructure that isn't sold to anyone else and powering 3 supposedly different social messaging services.

            The key isn't the backend, it's the supposed independence of the frontends.

          • baby 5 years ago

            No, it’s relatively easy to go from one cloud platform to the other (thanks god for terraform). To go out of fb infra? I can’t even imagine.

    • dcolkitt 5 years ago

      > Saying everything is so integrated that it can't possibly be decentralized is basically proof of monopoly.

      This doesn't matter from the standard of antitrust law. What most fail to grasp is that being a monopoly is not illegal. It's only illegal to use monopoly power to harm consumer welfare.

      In this case integration between services is a pretty strong defense against this. Facebook can argue that consolidating the infrastructure allows them to deliver each product at a lower cost and/or higher quality than if it was served independently.

      If the court accepted those facts, then Facebook would have a ironclad argument against being broken up under the consumer welfare standard.

      • vageli 5 years ago

        > > Saying everything is so integrated that it can't possibly be decentralized is basically proof of monopoly.

        > This doesn't matter from the standard of antitrust law. What most fail to grasp is that being a monopoly is not illegal. It's only illegal to use monopoly power to harm consumer welfare.

        Citation needed? I thought, in the US at least, that the government will go after you if you use your monopoly powers to enter into other markets. For instance Google surfacing its own, other products as the top results in search.

        • csharptwdec19 5 years ago

          It depends on how the Justice department feels, to some extent. GM in the 50s and 60s actually kept an eye on their market share, and sometimes would kill/cutback projects or products that may have threatened going over a certain percentage (around 60%, IIRC.) At that time merely going over that number would have been enough to start an investigation.

          Some would argue though that back then DOJ 'cared' more.

          • sanatkapur 5 years ago

            If you're curious about how this changed, "Amazon's Antitrust Paradox" by Lina Khan article is a wonderful read: https://digitalcommons.law.yale.edu/cgi/viewcontent.cgi?arti...

            The summary is that the Chicago school of Economics promoted the idea that in a competitive market, predatory pricing is not possible. Thus, when you see an industry structure emerge (e.g. duopoly), you should assume that it is an efficient competitive outcome. After this, instead of focusing on market share percentages, antitrust authorities began to focus primarily on consumer harm (which is much more challenging to show in court e.g. for predatory pricing, you cannot only argue that your competitor has very low prices right now, you also have to prove that they intend to raise prices once they achieve monopoly power).

            • prewett 5 years ago

              The Chicago School has a bad case of thinking with their assumptions, instead of thinking to check their assumptions.

          • dcolkitt 5 years ago

            Jurisprudence also changed on the topic since then. In particular, Robert Bork published the legal theory of consumer welfare in 1978. SCOTUS essentially adapted that wholesale into case law starting with Reiter v. Sototone.

            Given the current makeup of the court, it seems extremely unlikely that the justices would overturn this precedent.

      • human 5 years ago

        The biggest challenge for the antitrust lawyers in this case will be to outline consumer harm. In more traditional cases harm is measured in dollars. Here it will have to be measured in privacy, free speech, etc. And that’s a much harder case to make. I even wonder if it’s possible to argue that services for which you don’t pay (Fb, Insta, and Whatsapp) and that are not essential can be considered monopolistic.

    • the-dude 5 years ago

      IIRC this is exactly what MS claimed about bundling IE : it was tied into the kernel.

      • breckenedge 5 years ago

        Yes that was a defense. Explorer.exe and IE were intimately tied together. Remember “active desktop”? You could make your Windows desktop background a web page. Crazy times...

        • Steltek 5 years ago

          I wouldn't mind that, actually. I could create my own dashboard/background.

          • not_knuth 5 years ago

            Well as always, that can easily be done on Linux. There is even a widget on KDE that lets you do precisely that.

          • wongarsu 5 years ago

            With Wallpaper Engine or similar programs you can still do it. It's no longer a Windows feature, but they have enough API surface to make it possible for other software to implement.

          • hnlmorg 5 years ago

            Bare in mind back then was before "Web 2.0", there wasn't AJAX, responsive web design and any of the other technologies we now take for granted. And to add to the woes, most computers still weren't powerful enough to handle running Active Desktop. It was a huge resource drain.

            Some of the other desktop integration features of Internet Explorer 4 were pretty nice though.

            These days most desktop environments allow for desktop widgets and usually there's a web view widget amongst them. So you can still have your web desktop if you wanted. At least now computers are powerful enough, and the frontend tools are useful enough, that there is some arguable benefit.

          • Throwaway1771 5 years ago

            This can still be done.

        • Grazester 5 years ago

          And I loved it!

      • EE84M3i 5 years ago

        I don't think MS said it was bundled in the kernel, but it is true that parts of IE are tied into the OS (or at least used to be) in the form of mshtml and jscript.

        • josefx 5 years ago

          Basic functionality like windows update was implemented using websites and activex components. You couldn't run that with any other browser.

          • anoncake 5 years ago

            Actually you could, as long as that browser used the Trident engine. Microsoft could have easily shipped a dedicated update application that's just a simple "browser" locked to the windows update website.

      • jaimex2 5 years ago

        To be fair IE crashing would take out the whole OS.

      • gsich 5 years ago

        It's a lame excuse anyway. They could have just hidden the IE symbol, deactivating auto-open with IE and it would have been fine.

    • mrits 5 years ago

      I think the arguments will be

      - FTC Approved these as as legitimate acquisitions

      - Facebook has direct competitors that can overtake them in just a few years

      - Instagram was made by a few python coders in months. This shows how easy it is to make a product that competes with Facebook

      • mikem170 5 years ago

        > Facebook has direct competitors that can overtake them in just a few years

        >Instagram was made by a few python coders in months. This shows how easy it is to make a product that competes with Facebook

        Then why did Facebook buy Instagram, instead whipping up some python code on their own if it's so easy?

        I would conclude they bought them to be anti-competitive.

        • mrits 5 years ago

          For their users.

          • fakedang 5 years ago

            At that point (around the time of the acquisition), I guess one could say there was significant overlap between FB and IG users, and that FB had more users than IG.

            • mrits 5 years ago

              No, Instagram had a thriving mobile user base. Facebook was getting demolished by Twitter in this area at the time. FB knew the future was mobile

              • fakedang 5 years ago

                That clearly implies that the acquisition wasn't for the users but for the platform and the brand value associated with being present on mobile.

      • sharker8 5 years ago

        Parts of IG in the early days involved filters on iOS, which at the time there was no library for. My understanding. The web version was Django, yes.

        • mrits 5 years ago

          By web version I'm guessing you mean server side?

          Server side was a few python components with lots of tricks in Postgres for scaling purposes. You didn't have any real choices for what language you used in iOS

          • sharker8 5 years ago

            Yes, that's what I meant. The point I was trying to make was that just knowing server side scripting was a necessary but not sufficient condition to create a hit photo sharing app at that time, because there weren't many options on the camera at the time, and the filters were what drove the growth at that time.

    • at-fates-hands 5 years ago

      Agreed.

      FYI that's exactly what they did when they broke up Ma Bell into the 7 RBOC's. Same company, same massive infrastructure. They owned everything and the government was still able to break them up.

    • DSingularity 5 years ago

      What? How is that proof for a monopoly. Doubt things are that integrated but if they were then it would be proof of incompetence.

  • Barrin92 5 years ago

    the funny thing is that this actually proves the opposite. The consumer overall would obviously be way better off with three redundant and independent systems that don't go down at the same time.

  • foobarian 5 years ago

    "Just like many independent companies use the same computing infrastructure (AWS) the three unrelated services can be spun off and pay FB Infra to use the messaging platform!"

xanth 5 years ago

Yep down for me too.

Triv888 5 years ago

They want to show off what would happen if someone else would be hosting them? /s...

cute_boi 5 years ago

Mark Zuckerberg Outside "Senators see how many lives and business depends on Messenger" ?

Mark Zuckerberg Inside "Fak how many advertisement money and user data we lost due to this outage."

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