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A right to repair: Why Nebraska farmers are taking on John Deere and Apple

theguardian.com

208 points by missizii 9 years ago · 46 comments

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wheelerwj 9 years ago

this topic has been beaten to death to the point that there isn't a lot to comment on anymore. But it's still a critical issue (even in 2017). so, this is me, upvoting for visibility.

also, id go so far as to say that while we should have the right to repair/hack our own devices, I think legally requiring the producer supply OEM parts is a bit of a stretch. Should I be able to fix my tractor, absolutely. But I don't know why a business would be incentivized to sell anything but the entire device.

  • AckSyn 9 years ago

    > I think legally requiring the producer supply OEM parts is a bit of a stretch

    I don't think it's a stretch at all. If they've already manufactured the parts, requiring them to sell replacement parts to customers really should be a thing. Holding them back because of shitty IP laws and strangling their ability to get things running is bad form and anti consumer

    • kodis 9 years ago

      Also, car manufacturers are currently required to make replacement parts available for some period of time -- something like ten years after each model year. So no, not a stretch at all.

    • DashRattlesnake 9 years ago

      Aren't there some jurisdictions that already legally require car manufacturers to disclose their repair manuals, to facilitate 3rd party repair?

      I believe Tesla games this by charging ridiculous amounts for short-term online repair manual subscriptions, but most manufacturers just sell copies of the manuals. I think access to that information is a good idea, so Tesla should be swatted down.

    • BEEdwards 9 years ago

      I agree with the sentiment, but they may be doing JIT production and literally only have parts to build however many units they build for a day.

      Allowing third parties to make the parts is the way to go.

      • imglorp 9 years ago

        They also need to keep the authorized service chain supplied as well. This is why you can walk into your car dealer and they should sell you anything in the fiche. This is what keeps your corner mechanic in business too.

      • sqeaky 9 years ago

        What about mandating the release of specifications for every part?

    • wheelerwj 9 years ago

      when i commented j was thinking more along the lines of Apple and electronics that were manufactured to be more disposable and less fixable. It might be cost prohibitive to sell OEM parts for macbooks or might interfere with product design.

      When considering cars or large tractors, it's not as valid of a consideration, because they might sell an entire "computer unit" as a part vs the RAM to upgrade it. maybe?

  • hiisukun 9 years ago

    I did a ctrl+f for 'environment' and didn't see anything.

    So, this is me replying to say that government regulation might be seen as good or evil depending on your point of view and the context, but I hope members from both sides would agree that the health of the environment is rarely a consideration in businesses.

    Not being able to repair something sucks for the environment, because people will throw the whole thing away (like a phone), when just a small part is broken (for example, the microphone!). Sometimes an external (not-naturally-market-occuring) stimulus is required to incentivize things like repair.

    • gambiting 9 years ago

      At the same time, making things repairable definitely hurts the environment in some way too.

      I'm looking around my office - there's about 300 workstations, all of them have a gigantic metal case, the motherboard has several PCIEx slots that will never be used, several SATA connectors, metal clips for the CPU mounts, tons of power cabling just hanging around doing nothing because it has no devices connected to it. All of those PCs will be fully replaced for newer models in about 3 years, and all of this effort to make them repairable and modifiable will be for naught. If we could buy a small system that had everything integrated on the motherboard and required one cable for power, would that not be better for the environment? All the plastic to make superfluous connectors in my machine is literally a giant waste of resources and we could have done without it.

      • kerbalspacepro 9 years ago

        The environmental impacts of repairability definitely have edge cases, but for any machine with a low rate of depreciation (any machine that isn't driven directly by Moore's Law) repairability makes it more environmentally friendly.

      • paulryanrogers 9 years ago

        Buying new ones every 3 years seems the more wasteful choice, especially when they can be upgraded.

  • omouse 9 years ago

    I think legally requiring the producer supply OEM parts is a bit of a stretch.

    It's not a stretch. This is equipment that should last a while and you should be able to get replacement parts. This isn't a single-use phone that will be thrown out and recycled.

  • zardo 9 years ago

    Well... the EPA might not weigh in this time. They require 'tamper resistant' emission control systems.

    Making it easy for customers to change the software could put you in a bad situation. Essentially, the same one VW is in, a $35,000 per vehicle fine.

    • Broken_Hippo 9 years ago

      But that doesn't mean the farmers shoudln't be able to work on the system itself if it is broken, using readouts from the system as a guide to fixing it. This might mean, however, that instead of being able to fix the software itself, they have to buy a new drive, exchanging in the old one in the process. This small bit is a reasonable request because folks can be highly motivated to cheat otherwise.

      • zardo 9 years ago

        It's certainly true that the manufacturers have no reason to push back, and every reason to interpret the rule broadly.

        It's easier to just lock down everything than to get the lawyers involved in the software architecture.

    • ryandrake 9 years ago

      The EPA can say "tamper resistant," but I call it "repair resistant".

      I object to the word "tamper" because implies that even though I am the owner of the car I somehow require authorization to work on it.

      • tbrownaw 9 years ago

        Eh, if it's strictly limited to regulatory compliance requirements that might make sense. Make sure it takes significant effort to turn off the public-safety features that cost you a bit of efficiency but also stop you giving all your neighbors cancer and all that.

    • 0xfeba 9 years ago

      I've never heard of an individual being fined for removing/disabling emissions equipment, only businesses. Have you?

      • wheelerwj 9 years ago

        lots of car owners are fined or have their vehicle licenses removes or suspended for failing to maintain smog emissions standards.

        • 0xfeba 9 years ago

          Being fined by your state for not meeting emissions is one thing, being fined by the EPA for disabling emissions equipment is another, much larger thing.

    • revelation 9 years ago

      Given the "coal rolling" trucks, those big fines still have yet to hit their target?

      • zardo 9 years ago

        There is no EPA highway patrol, so they can only go after large violators. The companies making the 'chip kits' do get taken to the wall occasionally.

  • Steko 9 years ago

    > we should have the right to repair/hack our own devices

    No people should demand the devices they buy be repairable and if enough people care that's where the market would follow. When it comes to rights I think companies should have the right to sell devices that are not user repairable. I also think consumers have the right not to be ripped off on first party repairs but that's a problem with multiple solutions e.g. audits and penalties.

    • cmurf 9 years ago

      There are all sorts of examples of closed and anti-competitive and collusive markets. So no, it is false to say "if enough people care...the market would follow". That doesn't always happen, there have to be many buyers and sellers first off, and we don't have a competitive market in smart phone software or hardware at all.

      I'd also argue culture has made owning a mobile device a function of being socially acceptable. It's more weird today to go to a bar and say, "yeah I left my phone at home on purpose" than to say "yeah I'm an atheist" 20 years ago. So it's quite nearly socially unacceptable to not have a mobile phone.

      Understand that the U.S. is a liberal democracy, a constitutional democracy, and its constitution prescribes quite a number of things including the power of the people to define an economic system and the means to regulate it. Market failures are why we get legislated alternatives. You can dislike it all you want, but some fairy tale notion of either capitalism or free markets is not a requirement of this government's founding documents.

      • Steko 9 years ago

        > we don't have a competitive market in smart phone software or hardware at all

        Wait what? The smartphone market has plenty of competition. If being user-repairable was an important feature to consumers there would be lots of phones that delivered it.

        > I'd also argue culture has made owning a mobile device a function of being socially acceptable.

        I'm not sure what you're arguing against.

        > the U.S. is a liberal democracy, a constitutional democracy, ... the power of the people to define an economic system and the means to regulate it ... You can dislike it all you want,

        Now you're really straw manning me as some sort of libertarian utopian who's against democracy (both false), Here is what I said:

        "I think companies should have the right to do X."

        That is quite clearly not a statement about legal or constitutional realities, it was a response to grandparents own made up right (to repair). The constitution allows for all sorts of things that are bad ideas. At one time it allowed the owning of humans as chattel slaves. More recently and relevantly it can compel companies like Apple to compromise the security of their devices in various ways. The Nebraska bill touches on this in a smaller but not insignificant way as part of the world class chain of security in current iphones is the touch sensor and third party replacement of the sensor breaks this chain. So yes the government has the right to force Apple to provide parts/specs/whatever. Is that a good idea? I don't think that's clear at all.

        You've also invoked market failure in this case with zero evidence that it exists in the smartphone market. I'd bet that repair revenue is a rounding error to Apple and they likely take a loss overall. And if market failure does exist (and it might well for tractors which are 90% of the article's focus) there are also other avenues for correcting that failure.

    • DarkKomunalec 9 years ago

      A few counterarguments:

      1. When their demands are not heard, people use the law instead, i.e. "If you want to do business on our land, you have to play by our rules."

      2. "if enough people care that's where the market would follow" - there are so many counterexamples to this I have no idea how you were able to type the words. The 'market' (corporations) will use the substantial information asymmetry and its organizational advantage to steer things in the direction most profitable to it. The way to fight this is through collective action, not by leaving individual consumers to somehow outplay a giant corporation.

      3. Patents and copyrights are granted to 'promote the Progress of Science and useful Arts'. Their malicious use, such as restricting the distribution of repair manuals, and preventing the manufacture of replacement parts, could well be grounds for losing them. Demanding they instead be made available for purchase seems like a very reasonable alternative.

    • maxerickson 9 years ago

      First revoke all corporations, no limited liability if you want to make consumers fight it out in the market.

  • gozur88 9 years ago

    The problem is businesses will start including ASICs that don't really need to be there because they can effectively make the device unrepairable to anyone on the outside.

    Though I'm not sure making unrepairable equipment is a good business strategy: Once you get the reputation of gouging your customers on repairs your top line will start to sag.

  • mulletbum 9 years ago

    Should that open the market for third party manufacturers then to provide parts?

    • yarri 9 years ago

      Depends on the industry. The auto insurance industry had facilitated this, but was then reprimanded for using generic parts to repair damaged cars. There was some irony in that US parts manufacturers claimed 3rd parties were importing "foreign" parts, but many of the US manufactures also subcontracted overseas. Thorny issue.

      • gozur88 9 years ago

        The problem with repairs wasn't that they were using generic parts from third parties. The problem was they were using used parts. They created a huge market for stolen cars.

    • wheelerwj 9 years ago

      Of course. People do that already. If you can reverse engineer it (or get it close), isn't that okay?

      I don't think anyone would condone a manufacturer like Foxcon ln selling parts independently, but that stuff is handled contractually anyways.

droopyEyelids 9 years ago

Wish there was a way to do ensure the Right to Repair without throwing Apple's "Activation Lock" in the garbage.

Activation Lock greatly reduced the amount of thievery associated with Apple devices, and I think it's been a tremendous boon to -humanity- (how? by reducing the whole ecosystem of shit that grows around theft. Without Apple products, it's a less viable 'career' for the disadvantaged, and the scum who feed off them. It's like if half the grass in a field was inedible, it'd support a smaller population of buffalo or something. )

https://9to5mac.com/2015/02/11/iphone-thefts/

  • daveloyall 9 years ago

    This is a specific instance of a more general question that Nebraska legislators are going to consider on Thursday: what pitfalls exist around the "right to repair" or even the "right to modify"?

    Suppose a law is passed which forces my digital device manufacturer to allow me to install arbitrary firmware on my device. What could go wrong?

    Well, it depends on how they implement it. If they remove signature verification during the firmware upgrade process, maybe some malicious person could change my firmware. I don't want that.

    So, what they should do is give me the signing key. The design of the device doesn't need to change. We don't need to re-legalize "hacking" the digital lock. (https://en.wikipedia.org/wiki/Anti-circumvention)

    Nope, the manufacturer just needs to include a copy of each device's unique key in the box when they sell the phone.

    Leave the rest to the consumer.

  • prodmerc 9 years ago

    Oh please, Apple devices still get stolen left and right.

    Being able to modify and fix your own hardware as you want is a boon to humanity.

  • krzyk 9 years ago

    If Activation Lock prohibits right-to-repair and right-to-modify it should be removed.

    I personally encounter more frequently state when I want to repair or modify my hardware then when I get is stolen.

    More over petty thiefs don't distinguish between one phone or the other. If they do, they will more likely steal iPhone, if they are even more clever and know that it is hard to crack an iPhone, then it is such minority that you can ignore them almost altogether (and they are more likely to know how to really crack it - it is not impossible).

  • daveloyall 9 years ago

    I'm not sure how Nebraska's LB67 would defeat Apple's remote-wipe-for-lost-phones feature. Would you elaborate?

    • mustacheemperor 9 years ago

      I assume the poster is not referring to remote wipe, but the fact that it is literally impossible to crack into an iPhone associated to an Apple account you can't authenticate. If an iDevice is iCloud locked and you don't have that password, it's a brick.

      • sqeaky 9 years ago

        It is not literally impossible, it is just beyond the grasp of petty thieves at the moment.

        Wait until one guy releases a walkthrough on the the two pins you cross or the steps to remove some chip and add a new (or worst case blast some part of an SOC with a laser), then all the geek friends of those pretty criminals will take a stab at it.

        Its not like the criminals themselves are doing much with phones and laptops they steal currently. They just sell them for pennies on the dollar to some shop that won't ask questions. The shop wipes the machines, resets keys or does whatever they will do. If the procedure is more involved the shop will pay less for iPhones to offset their costs, which could still deter thievery, but we can't expect it to always be "literally impossible".

        • chadgeidel 9 years ago

          I think it's slightly more complicated than you make it out. The FBI presumably has the resources to create the "two pins you cross or steps to remove some chip" and yet it still has to ask Apple for device access on newer iPhones.

          Either this ability exists, and the FBI is hiding it via creating large numbers of device requests of Apple, or Apple is telling us the truth and the iPhone is not easily hacked.

          • sqeaky 9 years ago

            There is a difference between recovering encrypted data and making the phone usable for a second person. One cares about circumventing crypto and the other just wants to re-use a bunch of atoms.

jackcosgrove 9 years ago

This is a big issue for farmers. I have family who are farmers and the secret to their success is that they are mainly mechanics who fix their own equipment. If you have to rely on other people to fix your equipment your margins disappear quickly.

hanselot 9 years ago

How many more Volkswagen emission scandals are hiding behind this ruse of patent protection. Certainly on every market we will find a proportional example, and if not then why so adamantly defend it? Surely this is just an opportunity for more companies to say to their customers: "hey guys. We are going to stand against fucking you for profit."

wahern 9 years ago

  John Deere has gone as far as to claim that farmers don’t
  own the tractors they pay hundreds of thousands of dollars
  for, but instead receive a "license to operate the vehicle". 
Don't most farmers finance their equipment? If the resale value is low because John Deere's policies make it difficult to use older equipment, then they won't be able to sell tractors with high profit margins because banks won't give them security. They're literally trading higher margins for more volume sales, and begging their competitors to join them to a race to the bottom.

I don't have an MBA, but that seems really short-sighted. Configuring your entire value-add chain, from R&D to sales to marketing, to focus on low-margin volume sales sounds preposterous. I mean, volume will always be meat & potatoes, but the darwinian struggle for high-margin sales is how you nurture growth.

Once the small farmer is gone John Deere will only be able to sell to huge conglomerates. Eventually those conglomerates will dabble with vertical integration and cut John Deere out of the equation all together.

Seems to me if John Deere wants to stay relevant they'd do everything they can to inflate the resale value of their tractors, and that necessarily includes sustaining a high resale value in the used equipment market.

In a world of cheap financing it's easier than ever to keep farmers buying new equipment, and more important than ever to maximize returns based on loose financing. You shouldn't need a lawyer to hold a gun to your customer's head. This obsession with maintaining control of their product after it leaves the factory seems just so epically ridiculous. And that's before we get into any of the minutiae of copyright and the uphill battle they'll face. Anything but the strictest of controls over their software will net them absolutely nothing at the end of the day except alot of pissed-off customers. It certainly won't be an impediment to Chinese knock-offs, who have very capable software engineers. Whoever is telling them that is so misinformed that I'd wonder if they were taking payments on the side from the Chinese.

I guess this is why American manufacturing is slowly dying. I mean, we're still the number one manufacturing country in the world, but despite strategies like these, not because of them.

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