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79 points by wengzilla 10 years ago · 105 comments

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wspeirs 10 years ago

It's clear that the cost of storage is approaching $0, but it's surprising to me that the price of these company's services vary so much:

- Box: $180/year for unlimited (https://www.box.com/pricing/)

- Google: $120/year for 1TB (https://support.google.com/drive/answer/2375123?hl=en)

- Dropbox: $100/year for 1TB (https://www.dropbox.com/pro)

- Amazon: $60/year for unlimited (https://www.amazon.com/gp/drive/landing/everything/)

- Microsoft: $60/year for 1TB (https://products.office.com/en-us/business/compare-office-36...)

They all offer approximately the same service, but from cheapest to priciest is almost 3x. I wonder how much sand is left in the hourglass for companies like Box & Dropbox? Also, how much longer will Google keep their price at $120/year for 1TB when Amazon is half that for unlimited storage? Also, does your average Joe even care when you get 15GB for free from Google?

  • Veratyr 10 years ago

    You used business pricing for Box, Dropbox and Microsoft but consumer pricing for Google. Google gives unlimited storage for $120/user/year as part of Apps for Work Unlimited: https://support.google.com/a/answer/6034782?hl=en

    Also "offer approximately the same service" is a bit off. Amazon doesn't have any kind of SLA for Cloud Drive and while Box, Microsoft and Google provide SLAs. In addition, while the older competitors provide essentially a full office suite and a bunch of features like OCR, Amazon provides nothing but a very basic web interface that allows you to see previews.

    • rpearl 10 years ago

      That's Dropbox's consumer pricing. Their business pricing is $180/user/year ($15/user/mo) for unlimited.

      https://www.dropbox.com/business/pricing

      (nb: used to work there)

    • fizzbatter 10 years ago

      re:GoogleUnlimited, That's really interesting. Are you aware of any downside? Ie, Why a user might choose Google's normal $120/y over Google Apps Unlimited?

      • Veratyr 10 years ago

        Consumer accounts have more complete access to Google products. For example there's currently no way to get a Project Fi number on an Apps for Work account.

        Also the business plans are theoretically limited to 1TB per users for organizations with less than 5 users. I'm not sure if that's still the case since I seem to have actual unlimited (2TB use now) with a single user organization.

      • sbronstein 10 years ago

        There is a 5 user minimum for Google Apps for Work Unlimited.

  • agildehaus 10 years ago

    Absolutely none of these are "unlimited" storage. It's simply overselling.

    Even the providers that are selling N terabytes for $Q are counting on a certain percentage of those users not utilizing that much. This is why the prices vary so wildly, because each provider is doing different math and hedging different bets.

    • kordless 10 years ago

      > hedging different bets

      More specifically, they each have their own unique business model which they believe will perform best in the market. You can "oversell" future storage successfully if you know the usage growth rates.

    • gist 10 years ago

      No doubt also different things for each hidden in the TOS. This same thing happens with "unlimited" web hosting providers (godaddy in particular).

  • msh 10 years ago

    The problem with amazon cloud drive is that they dont offer a synt client like the rest.

    So no desktop sync, only manual uploads and downloads.

  • cmurf 10 years ago

    The Amazon pricing is sufficiently cheap it probably comes with caveats similar to Glacier. Rather than as convoluted as Glacier they probably just have fixed retrieval amounts and rates, rather than the "get more or faster, pay more" Glacier sliding scale. Whereas Google is probably their nearline service. I have no idea what Microsoft's is. Backblaze also has $0.005/GB/mo which puts it in the $60/year for 1TB range using B2 Cloud service, but it's more like Google Nearline I think.

    All of these have different retrieval rules and rates, so it's not just the annual.

    • Veratyr 10 years ago

      Many home users have managed to saturate their (unusually fast) connections sending/receiving to Amazon Cloud Drive: https://www.reddit.com/r/DataHoarder/comments/32oniv/so_how_...

      And it doesn't have Glacier-like restrictions, at least in terms of retrieval delay. Nor does Backblaze. The difference with Backblaze is that it's only replicated within a single datacenter. If anything happens to that DC you're out of luck.

      • mahyarm 10 years ago

        The typical pattern for photo users will be a large amount of upload at the start as they upload their collection, then occasional browsing of photos on the amazon website, which will be mostly smaller thumbnails. Rarely once in awhile users will request large originals. You will have an even smaller amount of people download their entire collection of originals.

        With these patterns, you can make a system that puts everything on S3 at first, makes thumbnails and starts moving most things to glacier based on access patterns.

        • Veratyr 10 years ago

          Such a system would be wonderful, particularly if it used Backblaze B2 or Google Nearline instead of Glacier (to get around the hours of delay).

          Unfortunately, no such system yet exists and the complexities of dealing with many people's libraries (particularly regarding RAW files) make it more difficult than it seems (I've looked at doing this myself in the past).

  • jahnu 10 years ago

    So annoying that Amazon unlimited is only available in the US.

  • javajosh 10 years ago

    >does your average Joe even care when you get 15GB for free from Google?

    Not sure what you mean there, but for me, 15G is plenty (but then, it's mostly just going to email storage).

  • wpietri 10 years ago

    Personally, I'm happy to keep paying Dropbox. The Amazon and Google offerings aren't so much commercial products as hegemony extensions. When something's a sideline, I think there's a much higher risk of a mediocre product (e.g., Google Plus) or that eventually gets killed because strategery (e.g., Google Reader).

    I'm ok with that for things I don't care too much about losing, but my photos are precious to me, so I'll keep them with a company whose main business is not losing my stuff. Dropbox has one job, and so far they have consistently acted like they know it.

    • CydeWeys 10 years ago

      Google Photos is really good at viewing/galleries/sharing and indexing, and especially so at applying machine intelligence for categorization and tagging. How well does Dropbox handle this stuff?

  • legulere 10 years ago

    Also iCloud 120 $ per year for 1 TB. The pattern I see is that successful companies that already have their product out there charge more: Google has a big install base of Android phones and the Chrome browser. Apple has a big install base of iOS devices and Macs. Dropbox is also really popular. Microsoft on the other hand mostly has legacy installations on the desktop and a tiny share of the mobile market - even less so if you look at typical power users that use products like these. Amazon is the total newcomer.

    So I guess both try to attract pro users with low cost.

  • copperx 10 years ago

    Do any of these companies provide an official Linux client?

spilk 10 years ago

Didn't they launch this last year?

http://www.informationweek.com/cloud/cloud-storage/amazon-pr...

  • dang 10 years ago

    Huh, that's weird. We'll take "launches" out of the title.

  • zeeshanm 10 years ago

    I guess nobody paid attention last time. It's a classic trick to launch over and over again until someone cares to give two cents.

    • dkrich 10 years ago

      Well to be fair, I don't see anywhere in the page itself indicating that this is a new launch, just the HN title.

  • gramakri 10 years ago

    Not 100% sure but I think the last time around it was announced as free with prime - https://www.amazon.com/clouddrive/primephotos ? This time around it looks like a standalone product.

  • joeblau 10 years ago

    Amazon relaunches the same products all the time. It's a soft launch until it gains traction or dies.

    • cwh 10 years ago

      nothing was relaunched, it's just a landing page. i'm not sure why this is on HN.

      • joeblau 10 years ago

        Ah. The product I worked at at Amazon had a similar landing page to it's original landing page a year prior so that's why I was thinking it might be a soft relaunch. Amazon might have email blasted a ton of current customers with an offer which is why it resurfaced. I didn't know Amazon already offered this service; I'm only familiar with Amazon Cloud Drive.

  • ctomaybe 10 years ago

    I was going to say... we were launching it just after I left the team last year!

alexandrerond 10 years ago

Reminds me of Microsoft's unlimited storage adventure

http://www.theverge.com/2015/11/3/9662414/microsoft-reduces-...

  • SyneRyder 10 years ago

    Bingo. And in years gone by Bitcasa did the same, starting with an unlimited plan and once people were locked in, increasing prices 10x (from $99 to $999):

    http://www.engadget.com/2013/11/19/bitcasa-infinite-cloud-st...

    • Veratyr 10 years ago

      Bitcasa is even worse. Not only did they sell unlimited and retract it, they claim zero knowledge encryption without providing it, as the key is linked to the password which is used to access your account through the web interface.

      The sad thing is apparently they're partnered with larger companies like Samsung, Intel and Huawei, so their product is being spread to people who likely don't know any better.

frik 10 years ago

Amazon nags me quite a bit and tries to upsale me to Prime on the Amazon website.

Every single time I click "check out" and in several other places I get these Prime popovers or full page ads with a very small "No thanks" or "Cancel" link. There are now even normal non-Amazon products that are sold only to Prime members. Is this how Amazon.com cares about loyal 15+ year consumers?

I DO NOT WANT PRIME, GOT IT? Not now, not tomorrow, not next months, never. Why should I pay a premium membership for a virtual shopping center?!? Are there any "Prime"-nag-screen blocker browser plugins?...

  • wpietri 10 years ago

    I had this problem with the Amazon Music app even though I already pay for Amazon Prime. Every time I opened it, it would be "Hey, want to join Prime Music?" And I would say no, because IDGAF. And then it would ask me a second time, as if it couldn't quite believe me.

    After months of this, I said yes just to get it to shut up, which meant that any attempt to listen to my music would it involve displaying lots of things that they could give me for free, none of which I wanted. Eventually I just stopped using the Amazon Music app.

    It amazes me how much large company product design becomes about what companies want the users to do, with so little attention paid to what users actually want. I already had to uninstall the Amazon app and block notifications from the Kindle app because they insisted on chirpily notifying me of exciting special offers. By which they meant their various attempts to get me to buy crap I don't want.

  • blhack 10 years ago

    I'm seriously curious why you don't want prime. Do you live in an area where it doesn't benefit you or something? If you are really ordering more than a few items a year for them, it makes total financial sense to get it for the shipping alone.

    The movies, photo storage, tv shows, music etc. are just icing on the cake.

    • frik 10 years ago

      What's so special about "saying no"? I have my principles, and companies better respect them.

      I got several downvotes for my comment, but in the end more upvotes.

      Btw. shipping is free for my check outs too. Maybe I just don't want and need their streaming services? Maybe I already use something that fits my needs? Maybe I live in an area where they tested Prime and therefor made the delivery time worse (from 2 days to 4-5 days)?

      Ask yourself: would you like to pay a membership fee for Walmart/etc and for shopping centers? Nevertheless, Amazon.com is first and foremost an digital shopping center. It's my right as a customer to say "no thanks", and Amazon should acknowledge my decision.

aresant 10 years ago

To clear up the pricing confusion:

- It's FREE for Prime Members

- It's $11.99 a year for non-prime members

The other caveat is that it's unlimited for photos, but only 5gig of video.

joesmo 10 years ago

The risk of Amazon shutting down your account, even as a Prime member, is too high to justify investment in any of their cloud services or hardware. Even if they don't actually shut down your account and just send you threats based on fictional terms of service that you've never agreed to, as they did to me, I would never trust them with anything sensitive again. I wouldn't be surprised if they start shutting down AWS services in the future for arbitrary violations not stated in any terms of service. This kind of behavior should not have to be tolerated by loyal, paying customers, yet Amazon has been doing it continuously for many years.

  • 2bluesc 10 years ago

    Can you elaborate? I'd be curious to hear more. I'm trying to decide between Backblaze B2 and Amazon cloud drive for personal backup and archive.

    • joesmo 10 years ago

      They haven't actually shut down the account, they only sent a threatening email (see below). This was for around ~$100 worth of merchandise when I easily spend (or used to) $10-20k a year and had a paid Prime membership ($100 / yr). When I replied asking WTF they're talking about because what they refer to is clearly not in their "About Our Returns Policies" or anywhere on their site, their reply was confusing and did not assure me that this was a mistake or apologize. I've been boycotting them ever since because I fear another return will actually shut down my account and I have unfortunately purchased Kindle books.

      If this is how they treat they $10-20k per year customers, I'm sure no one will think twice about threatening and shutting down others' accounts (there are plenty of stories all over the Internet about this if you'd like to search). I'm almost sure this is an automated email, of course, but that doesn't change things one bit, as their human representative who responded to my email wasn't much more helpful and tried to downplay the original email without assuring me that this was a mistake and that they would not shut down my account for extremely normal activity. There's absolutely nothing abnormal about any of the returns I had then or at any other time in the past. A lot of their merchandise is just pure shite.

      --- ---

      Hello,

      We have noticed that you have returned a large number of your orders. While we expect occasional problems with orders, such large numbers of returns can suggest that customers are unaware of our return policies.

      We want to call your attention to our returns policies because repeated misuse can result in the closure of your Amazon account. To learn more about our policies, search “About Our Returns Policies” in the Help section of Amazon.com.

      If there is something we can do to help solve any recurring problems you are having with your orders, please reply to this email to reach an Account Specialist.

      Sincerely,

      Account Specialist

      • 2bluesc 10 years ago

        This is the problem with so many services tied to one account.

        On a side note, I was led to believe your shutdown threat revolved around using Amazon's Cloud Drive in an unintended way.

  • ihodes 10 years ago

    Why did they threaten to shut down your account?

    • kimcheekumquat 10 years ago

      Probably doing something that violates TOS or something borderline illegal. I see cases like his all the time on various forums and they seems to be missing some important details...

      • joesmo 10 years ago

        There's nothing illegal about returning defective products. In fact, there's nothing in the TOS about returning too many products or anything like that.

        • kimcheekumquat 10 years ago

          Oh okay I see. I thought you meant you were using Amazon Web Services to do something or host something borderline illegal, which I have actually seen a couple times while working here.

    • joesmo 10 years ago

      Please see above comment.

ck2 10 years ago

I'm sure someone somewhere is working on code to break up large files into multiple images.

$1/month for image hosting is dirt cheap though if you can do public url access to images.

AdmiralAsshat 10 years ago

Anyone have any info on Amazon's security practices for their cloud/photo storage? I'm slightly more tempted to go with them to store my photos than Google, if only for the implicit contract that I'm paying them to be a Prime Member and hence paying in some way for the storage, so they should in theory be less likely to try to profit off of my photos...but I'm also still paranoid.

  • bognition 10 years ago

    I'd be surprised if they aren't just using a thin layer on top of S3 which is pretty solid. Historically amazon has a really good track record of keeping data secured.

gtrubetskoy 10 years ago

I wonder if you can use it to back up arbitrary files - if you take any file and prepend it with "GIF89a=\t0\t;;;;" it becomes a valid GIF.

jkraker 10 years ago

This was announced a couple months ago.

remremz 10 years ago

I just use Google Photos for backup which while is reduced in quality its enough for my needs. Best of all its unlimited storage and its free.

bognition 10 years ago

Does anyone know what the privacy restrictions around your photos are? Does amazon reserve the right to scan/analyze the images? I'm becoming increasingly wary of freebies like this, especially ones that provide advertisers/retailers a detailed and intimate view into your life.

  • ilikepi 10 years ago

    The Cloud Drive terms[1] don't sound like they're particularly interested in the contents of your photos, however they are somewhat vague. Section 3.3 seems to have the meat of it:

    3.3 Our Use of Your Files to Provide the Service. We may use, access, and retain Your Files in order to provide the Service to you and enforce the terms of the Agreement, and you give us all permissions we need to do so. These permissions include, for example, the rights to copy Your Files for backup purposes, modify Your Files to enable access in different formats, use information about Your Files to organize them on your behalf, and access Your Files to provide technical support. Amazon respects your privacy and Your Files are subject to the Amazon.com Privacy Notice located at www.amazon.com/privacy.

    [1]: https://www.amazon.com/gp/help/customer/display.html/?ie=UTF...

    • 6stringmerc 10 years ago

      Quite helpful. I think a part of note is "...and enforce the terms of the Agreement" as it might relate to content that is not permitted. Would be helpful to compare/contrast with any statements regarding uploading of copyright material not copyright of the account owner, which seems like the typical pretext for basic overview? Just musing here.

      • ilikepi 10 years ago

        Yeah, I'd imagine third-party copyright enforcement would be the primary consideration there, though they also include the typical prohibitions of objectionable material.

        1.2 Using Your Files with the Service. You may use the Service only to store, retrieve, manage, and access Your Files for personal, non-commercial purposes using the features and functionality we make available. You may not use the Service to store, transfer or distribute content of or on behalf of third parties, to operate your own file storage application or service, to operate a photography business or other commercial service, or to resell any part of the Service. You are solely responsible for Your Files and for complying with all applicable copyright and other laws, including import and export control laws and regulations, and with the terms of any licenses or agreements to which you are bound. You must ensure that Your Files are free from any malware, viruses, Trojan horses, spyware, worms, or other malicious or harmful code.

        1.3 Sharing Your Files. The Service may provide features that allow you to share Your Files with others. You may only share Your Files in which you have all necessary copyright and other rights. If you share a file, anyone with access to that file may view and download copies of the file. You are solely responsible for how you share Your Files and who may access Your Files that you share. You may not share files (a) that contain defamatory, threatening, abusive, pornographic, or otherwise objectionable material, (b) that advocate bigotry, hatred, or illegal discrimination, or (c) if sharing those files violates any law, any intellectual property, publicity, privacy, or other right of others, or any license or other agreement by which you are bound.

abalone 10 years ago

This is a deceptive HN post with a "vote-bait" title. There was no launch. This is a year old.

Rygu 10 years ago

Has anyone successfully backed up iPhone Live Photos on a photo storage service that's not iCloud?

jobu 10 years ago

Are there any tools to upload the Photos library for Mac users? I tried the "Amazon Cloud Drive" app, but it's useless. Even when I drill down into the .photoslibrary package the Amazon syncing app gives a "File type error".

  • Corrado 10 years ago

    My thoughts exactly. The first company (besides Apple) to come up with a Photos plugin has my business. I'm currently using the Apple cloud product but it is sooo confusing it's almost not worth it.

    IMHO, Dropbox got this right. Simple to install, simple to configure, simple to use. Apple's solution is a confusing mess of Family members, devices, Apple iCloud accounts, etc. Every time I share something with my wife's iPad I have to physically touch it to make sure I did it correctly and it is syncing like it should. sigh

recycledair 10 years ago

It's a free trials. It costs $11.99/year.

  • mey 10 years ago

    This detail is horribly hidden. It looks like it's 11.99/year for non-prime members. Free for prime members.

    Getting this from, go into your Amazon Cloud Drive, then click Manage Storage on the right side.

    Two plans listed, Unlimited Photos and Unlimited Everything.

  • johnnymonster 10 years ago

    It's an add-on service for prime members not a trial. I'm not sure if there is an option for non-prime members.

    Edit: looks like it is 11.99 for non-prime members. Also the unlimited everything option looks pretty cool. Really trumps dropbox and google drive.

akurilin 10 years ago

On that note, what's the most convenient way out there if you want to use a cloud service as an external drive to store most of your images in RAW format?

Ideally you wouldn't have to keep them all on your local drive, only the ones you're working with. I know S3 would be a fit, but I'm thinking something equally cheap, but with a nicer web interface specific to photography and similar affordable pricing.

tmaly 10 years ago

Right now I use backblaze for $5 a month.

This covers my photos and videos on OSX.

I saw in another comment that backblaze is only one datacenter.

If Amazon included video even if it was only 1 TB I would dump backblaze.

I may still use the prime photos for my iphone as apple cannot backup the amount of photos I take to their cloud.

Transferring them to the iMac for backblaze is a pain.

If Prime Photos had a print service where we could do Christmas cards etc that would be even cooler.

danso 10 years ago

Anyone use this service as a backup of photos? I have several terabytes of photos (in RAW format), which is not a huge expense to throw onto Glacier...but if I could just toss them up in an album as a last-resort-yet-free backup...then I'd feel even better about still subscribing to Amazon Prime despite infrequently ordering physical products.

silveira 10 years ago

Maybe this could be an alternative to Flickr for me. Unfortunately there is no Linux client, I hope there is an API.

skool 10 years ago

If they included unlimited video storage this would be more interesting. (This was announced November 4th)

cmurf 10 years ago

JPEG only? Or Raw/DNG too?

  • Veratyr 10 years ago

    They support RAW files: https://www.amazon.com/gp/help/customer/display.html?nodeId=...

    This makes it superior to Google Photos for backup in my opinion. Amazon provides free (with Prime) backup with no limits, RAW support and no recompression. Google Photos provides it for free but with lossy compression and without the possibility of retaining the range of RAW.

    • xur17 10 years ago

      It definitely makes it superior to Google Photos for backup, but Google Photos is drastically superior for viewing your photos. Automatic face detection / grouping, and really good search functionality help a ton.

ausjke 10 years ago

time to ditch flickr then? as I have the prime membership at amazon? wish I can import flickr into amazon somehow.

on the other hand I hope they support client-side encryption so someone can only view the pictures after they're decrypted

  • ghaff 10 years ago

    This isn't really the same as Flickr though. It's photo backup.

    For that, it may actually be better than flickr in that it apparently supports the major raw file formats including DNG.

    However, it doesn't seem to be designed for any sort of photo sharing (although you can access photos remotely yourself).

    Bottom line is that, if you're just using flickr for backup then, yes, something like this is probably a better match. On the other hand, if you use flickr as a photo sharing site and the backup is at least partially incidental, then I'd probably stay with flickr and maybe use both.

    I have a flickr Pro subscription but I don't really view it as a backup system although having an additional set of (JPEG) backups of my favorite photos is a nice side benefit.

  • ausjke 10 years ago

    how to define "picture", can I hide my files into some picture then upload it and essentially use amazon-picture-unlimited as an unlimited file storage?

    • mxuribe 10 years ago

      While I haven't read Amazon's terms of use as to whether this is ok from a policy perspective, most back-up services don't check for "files within pictures". In fact, the hiding of data within imagery is called Steganography: https://en.wikipedia.org/wiki/Steganography

      Although the intent with Steganography is (weak) cryptography, the method should work for your purposes; only way to know is to test it! Admittedly until you've tested this thoroughly, I would not RELY on this for anything other than a fun test. Enjoy! :-)

stephengoodwin 10 years ago

Is this new? I've been using this for over a month now.

DrFence 10 years ago

I wish Google and or iOS would allow me to tag.

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